Hilton not accepting UA after midnight

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Mar 20, 2003 | 5:25 pm

redeeming

Original Poster

Join Date: Mar 2003

Location: Texas

Programs: HHonors Gold, UA 1P, CO Elite

Posts: 96

Hilton not accepting UA after midnight

Just posted:

United Mileage Plus® / Hilton HHonors Reward Exchange Suspended
Effective immediately, requests to exchange United Mileage Plus miles for Hilton HHonors points and HHonors points for Mileage Plus miles through the HHonors Reward Exchange will not be accommodated. Exchange requests received by the Hilton HHonors Customer Service Center prior to 12:01 am Central Standard Time on March 21, 2003 will be processed, and no further exchanges will be accepted. We apologize for this situation.
st posted on the Hilton site...

Hilton supervisor said that you can initiate a change with United until midnight.

the phone will be busy.

new to this forum,
redeeming

Mar 20, 2003 | 5:50 pm

Mehdron

Join Date: Oct 2001

Location: FCA

Programs: Hilton Diamond, Atmos Platinum

Posts: 981

redeeming --
What a great contribution for a first post.
Welcome to Flyer Talk.

Mar 20, 2003 | 5:53 pm

TrojanHorse

A FlyerTalk Posting Legend

Join Date: Dec 2000

Location: Potomac Falls, VA

Programs: AA Plat 2MM, MR Gold, Avis Pref

Posts: 41,109

Dont kill the messanger
I'm glad to know this and this was the first I've heard of it

Quote:

Originally posted by Mehdron:
redeeming --
What a great contribution for a first post.
Welcome to Flyer Talk.

Mar 20, 2003 | 5:58 pm

Mehdron

Join Date: Oct 2001

Location: FCA

Programs: Hilton Diamond, Atmos Platinum

Posts: 981

This had been my escape route for my MP miles when it was looking like UA would go Ch. 7. Fortunately I was able to get through on the phone to MP immediately. The rep I spoke with said he had had lots of HHonors redemptions this afternoon. Miles usually transfer on the 5th and 20th, so they should go over tonight.

Thanks again to redeeming.

Mar 20, 2003 | 6:00 pm

Mehdron

Join Date: Oct 2001

Location: FCA

Programs: Hilton Diamond, Atmos Platinum

Posts: 981

Quote:

Originally posted by TrojanHorse:
Dont kill the messanger
I'm glad to know this and this was the first I've heard of it

I was not intending to be sarcastic at all. I was quite sincere (as you can see from my 2nd post above).

Mar 20, 2003 | 6:03 pm

beaubo

Join Date: Apr 2000

Location: Cleveland

Programs: AF/KLM Plat For Life/UA Million Miler-PremEx For Life/SPG Gold

Posts: 5,056

Talk about programs being able to make changes at any time, without notice. This truly takes the cake.

Although I guess its Hilton just playing self-defense.

Not the kind of confidence-builder that UA seems to really need right now.

What does Hilton know that the rest of us don't know yet ......hmmmmmmmmmmmm?!

Mar 20, 2003 | 6:15 pm

Tenacious

Join Date: Apr 2001

Location: USA

Posts: 8,082

redeeming, thank you, thank you, thank you. I was planning to transfer in the next few days but your post expedited it. I already hold an ALON, but was planning another trip to Monterey later in the year and needed more HH points to accomplish this. The CS rep I spoke to was reading this off the ticker when I called. As was said earlier, great first post & welcome to FlyerTalk. There will be a lot of angry folks tomorrow.

Mar 20, 2003 | 6:21 pm

redeeming

Original Poster

Join Date: Mar 2003

Location: Texas

Programs: HHonors Gold, UA 1P, CO Elite

Posts: 96

The 6 people working at Hilton Honors that I was bounced around to and from were very surprised also. I had to help the supervisor find it on the internet...then I sat on hold...praying for my 30000 miles in transition from United. She definitely encouraged me that they would be honored!!!!!!!!!

Mar 20, 2003 | 6:25 pm

raffy

Join Date: May 2000

Posts: 2,098

Thank you for making us aware of this important change. I was able to call UAL at(800)421-4655 and spoke with an operator without waiting and transfered some miles to points.

Mar 20, 2003 | 6:47 pm

#10

onedog

Join Date: Nov 1999

Location: Los Angeles, CA, USA

Programs: AA PLT, SPG GLD, PC PLT SPIRE

Posts: 4,531

Great catch. Thanks for the heads up.

Mar 20, 2003 | 6:54 pm

#11

Schutzee

Join Date: Apr 1999

Location: Northport, NY

Programs: Advantage 4MM

Posts: 1,742

Thanks redeeming! I just moved all UA miles to HHonors for the entire family. Just this morning I was considering this move and decided to stay put for a while, but this motivated me to do it now. Where did you find this on the website? Could you post the link? I hope United doesn't join Pan Am and TWA, but I couldn't take a chance. Thanks again and welcome to FT.

Mar 20, 2003 | 7:01 pm

#12

redeeming

Original Poster

Join Date: Mar 2003

Location: Texas

Programs: HHonors Gold, UA 1P, CO Elite

Posts: 96

It is
http://www.hiltonhhonors.com/

Mar 20, 2003 | 7:07 pm

#13

BBRebozo

Join Date: Mar 2000

Location: Washington, D.C.

Posts: 306

Quote:

Originally posted by redeeming:
It is
http://www.hiltonhhonors.com/

Bad information in this message deleted. My apologies.

[This message has been edited by BBRebozo (edited 03-20-2003).]

Mar 20, 2003 | 7:11 pm

#14

redeeming

Original Poster

Join Date: Mar 2003

Location: Texas

Programs: HHonors Gold, UA 1P, CO Elite

Posts: 96

When you open the www.hiltonhhonors.com

it is on the right top .

Mar 20, 2003 | 7:13 pm

#15

vasantn

FlyerTalk Evangelist

Join Date: Jan 2001

Location: NYC

Programs: AA LT PLT / 3MM, Marriott LT Gold

Posts: 36,859

Quote:

Originally posted by BBRebozo:
I hate to spoil this party, but I have surfed everywhere I can surf on both the United and Hilton pages -- including the Hilton pages specifically related to miles-to-points -- and I don't see any notice like this anywhere.

You can't possibly miss it; it's right there on the Hilton Honors home page.

------------------
Vasant

[Edited for typo]

[This message has been edited by vasantn (edited 03-20-2003).]

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