Flight delays and cancellations - compensation
Oct 24, 2002 | 11:34 am
#1
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Join Date: May 1998
Location: Munich, Germany
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Flight delays and cancellations - compensation
EU Parliament approved proposal along with some amendments.
Important amendments include the following:
MEPs demanded that, in case of boarding passengers being denied access, passengers should be compensated as follows (am 23):
a) € 200 for flights less than 1000 kilometres
b) € 400 for flights between 1000 and 3500 kilometres
c) € 600 for flights of 3500 kilometres or more.
Details:
http://www2.europarl.eu.int/omk/sipa...DOC=N#SECTION6
Important amendments include the following:
MEPs demanded that, in case of boarding passengers being denied access, passengers should be compensated as follows (am 23):
a) € 200 for flights less than 1000 kilometres
b) € 400 for flights between 1000 and 3500 kilometres
c) € 600 for flights of 3500 kilometres or more.
Details:
http://www2.europarl.eu.int/omk/sipa...DOC=N#SECTION6
Oct 24, 2002 | 4:37 pm
#2
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Join Date: Aug 2002
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Here's the sting in the tail:-
This will probably ensure that the proposal never becomes law. Nobody is going to pay train passengers compensation of this order.
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Finally, it was considered important that passengers travelling on all modes of transport should be treated equally and enjoy equal rights to compensation. Similar rules should therefore be enacted for rail, ferry, bus and coach transportation. It would be irrational, unfair and a distortion of competition to compensate for denied boarding or a long delay in the case of a plane journey between two European cities whilst not offering compensation in similar circumstances for a high speed train journey between the two same cities.</font>
Oct 25, 2002 | 4:28 am
#3
Join Date: Jun 2002
Location: Scotland
Programs: AA Exec PLT; BA Silver
Posts: 273
Here's the BBC link to this news story - http://news.bbc.co.uk/1/hi/business/2356197.stm - the comments of on-line readers is the most interesting in all this...& yes one of the many is mine.
The point I was making is that with so many ticket rates how can fixed compensation rates be fair when someone could make multiple times their ticket cost, whilst others only get a low % of their outlay back
[This message has been edited by DP-UK (edited 10-25-2002).]
The point I was making is that with so many ticket rates how can fixed compensation rates be fair when someone could make multiple times their ticket cost, whilst others only get a low % of their outlay back
[This message has been edited by DP-UK (edited 10-25-2002).]
Oct 25, 2002 | 5:19 am
#4
Join Date: Nov 2000
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Yes - but shouldn't the compensation also take into account the length of the flight ? A four hour delay on a 10 hour flight, in all honesty, will probably not make that much difference to someone's plans. But a four hour delay on a one hour flight could make or break a business meeting, or completely ruin a weekend break away ...
Oct 26, 2002 | 4:55 pm
#5
Join Date: Jan 2002
Location: BSB
Programs: DL 2 MM
Posts: 4,999
Attention!!!!!
We are taking about compensation for OVERBOOKING aircraft.
Overbooking is the practice of selling for example 130 seats for a 100 seat flight.
This can be managed by the airlines by selling say, 104 seats on a 100 seat plane instead of 130 seats. (Note: there is a no-show factor that incourages carriers to sell more seats per trip)
Confirmed train, bus, boat seating can also easily be managed by the carrier.
The way we achieve accountability from the carriers is by assessing a penalty when they play games and overbook.
I think that a penalty for involuntary bumping confirmed passengers should be the law. This will mandate more responsible behavior by all carriers.
Any other suggestions?
[This message has been edited by Radiocycle (edited 10-26-2002).]
We are taking about compensation for OVERBOOKING aircraft.
Overbooking is the practice of selling for example 130 seats for a 100 seat flight.
This can be managed by the airlines by selling say, 104 seats on a 100 seat plane instead of 130 seats. (Note: there is a no-show factor that incourages carriers to sell more seats per trip)
Confirmed train, bus, boat seating can also easily be managed by the carrier.
The way we achieve accountability from the carriers is by assessing a penalty when they play games and overbook.
I think that a penalty for involuntary bumping confirmed passengers should be the law. This will mandate more responsible behavior by all carriers.
Any other suggestions?
[This message has been edited by Radiocycle (edited 10-26-2002).]