Problems with Insideflyer
Sep 14, 2002 | 7:45 am
#3
Founder of FlyerTalk
Join Date: May 1998
Location: Colorado Springs, CO
Posts: 6,540
Did you contact them? Did they not try and resolve your particular problem? Can't really tell from your post whether they have a problem delivering to Germany or you are having an individual problem receing IF in Germany. Usually it's a matter of working with the many post offices that handle that magazine in between they releasing it and you receiving it. If you didn't get the assistance you wanted (after allowing them a chance to look in to and try to fix your problem) you might try writing a letter to the Editor. I think his email address is [email protected]
That's what I'd try if i had a problem with any magazine.
That's what I'd try if i had a problem with any magazine.
Sep 14, 2002 | 11:54 am
#4
Join Date: Aug 2001
Posts: 3,673
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Last one I got was July's.</font>
I do hear that the USPS has started sending much of its Europe-bound mail (mostly packages I believe) to a private delivery service in either France or Germany, causing many delays this summer.
Sep 14, 2002 | 12:21 pm
#5
Join Date: Sep 2001
Location: Hyderabad
Posts: 4,843
I had a problem with my subscription. All was solved very quickly and easily by customer service.
I hadn't received my bonus book. It came via USPS priority mail 3 days after I sent my email.
Follow Randy's advise and contact customer service.
I hadn't received my bonus book. It came via USPS priority mail 3 days after I sent my email.
Follow Randy's advise and contact customer service.
Sep 15, 2002 | 2:23 am
#8
Original Poster
Join Date: Aug 2001
Location: Gera, Germany
Posts: 160
Email from Inside-Flyer Costumer Service:
I understand from your email that you miss your InsideFlyer, which leads me
to believe there is a problem with the delivery. You are set to receive the
next international copy, which is the September issue. You should have
received the July copy as well. If you are having delivery problems, please
advise.
Kind Regards,
Michelle O'Neill
I understand from your email that you miss your InsideFlyer, which leads me
to believe there is a problem with the delivery. You are set to receive the
next international copy, which is the September issue. You should have
received the July copy as well. If you are having delivery problems, please
advise.
Kind Regards,
Michelle O'Neill
Sep 15, 2002 | 4:16 am
#9
Join Date: Feb 2001
Location: Wesseling, NRW, Germany
Programs: LH SEN, UA *S , MR LT Titanium, HH Diamond, Hertz PC
Posts: 4,057
I also did not receive the July-issue (my first), but did receive the book back in April.
I sent an eMail to customer service and was advised that my subscription has been extended and that I should contact them if I did not receive the September issue by September 15th. My adress was slightly misspelled however, but only to an extend that nobody in their right mind would have been unable to deliver something adressed that way.
So if it's not in my mailbox tomorrow, I'll mail Michelle again and see how we can get this resolved...
Greetings - Dirk
I sent an eMail to customer service and was advised that my subscription has been extended and that I should contact them if I did not receive the September issue by September 15th. My adress was slightly misspelled however, but only to an extend that nobody in their right mind would have been unable to deliver something adressed that way.
So if it's not in my mailbox tomorrow, I'll mail Michelle again and see how we can get this resolved...
Greetings - Dirk
Sep 16, 2002 | 3:24 am
#10
Join Date: Jan 2001
Location: Denmark, SAS Gold, Lufthansa Senator (GOLD ), KLM Platinium
Posts: 1,408
I have also not recieved any insideflyer issues yet. I signed up in APR and got my book in JUN. But no Insideflyer yet.
Michelle has kindly promised that she would send them to me soon..
Michelle has kindly promised that she would send them to me soon..
Sep 16, 2002 | 6:50 am
#12
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,350
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Tolew:
Insideflyer has problems with the delivery to Germany!!</font>
Insideflyer has problems with the delivery to Germany!!</font>
Deutsche Post - Port Paye - 60544 Frankfurt Allemagne.
This is common practice - trans shipping from countries with lower bulk mail rates than USA has. Kempis ... this is yours if you require it whilst waiting for your original one.
------------------
~ Glen ~ Calling all United 1K Members - please join .. www.1Kflyers.com
Sep 16, 2002 | 8:25 pm
#13
Join Date: Jul 2000
Location: AC Million Miler & long time SE; StarwoodPlat for 10+ yrs & lifetime Gold; Hilton Honours Diamond; IC Ambassador; AMEX Plat;Avis Presidents Club; Airmiles GOLD; and just about everything else!
Programs: aeroplan & 25+year loyalty
Posts: 3,824
I took out a sub to support Randy and this great organization! However, since May I have only received 2 issues. Same problem and I live in Canada!
Sep 18, 2002 | 1:47 pm
#14
Join Date: Jan 2001
Location: Denmark, SAS Gold, Lufthansa Senator (GOLD ), KLM Platinium
Posts: 1,408
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by The-Longhauler:
I have also not recieved any insideflyer issues yet. I signed up in APR and got my book in JUN. But no Insideflyer yet.
Michelle has kindly promised that she would send them to me soon..</font>
I have also not recieved any insideflyer issues yet. I signed up in APR and got my book in JUN. But no Insideflyer yet.
Michelle has kindly promised that she would send them to me soon..</font>
And what a great magazine.. Good way to learn about new FF programs.. And there's even a hot tip how to get miles from Avis to post faster
