Darwin Awards for FT programs? Randy?
Aug 30, 2002 | 1:44 pm
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Darwin Awards for FT programs? Randy?
Hey Randy, how about starting annual Darwin Awards for frequent travel programs? You know, the moves most likely to lead to the demise of the program or the company. For 2002, I nominate:
Radisson GoldPoints: 50% devaluation with zero notice
US Air: elite accrual changes and making non-refundable tickets the near-equivalent of a Priceline ticket
Honorable mention to Continental: inflated charges for large baggage, guaranteed to start a lengthy argument and make the customer swear never to fly them again.
There is still plenty of room on the list for other programs, but the move needs to be boneheaded beyond belief to qualify for a Darwin Award. Post your nominations here...
Radisson GoldPoints: 50% devaluation with zero notice
US Air: elite accrual changes and making non-refundable tickets the near-equivalent of a Priceline ticket
Honorable mention to Continental: inflated charges for large baggage, guaranteed to start a lengthy argument and make the customer swear never to fly them again.
There is still plenty of room on the list for other programs, but the move needs to be boneheaded beyond belief to qualify for a Darwin Award. Post your nominations here...
Aug 30, 2002 | 3:28 pm
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American to Charge for Stand-By Passengers
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Financial News
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Reuters Business Report
American to Charge for Stand-By Passengers
Friday August 30, 4:50 pm ET
By Jon Herskovitz
FORT WORTH, Texas (Reuters) - American Airlines, the world's largest carrier, said on Friday it will charge $100 for customers with nonrefundable tickets wanting to fly stand-by for an alternate flight as the airline looks to stem a tide of losses.