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-   -   goldpoints - fly the concorde for $1111 (https://www.flyertalk.com/forum/milesbuzz/6356-goldpoints-fly-concorde-1111-a.html)

lesz Dec 30, 2001 8:26 am

My purchases on Dec 24 -over $800 haven't posted but did receive email regarding cancellation policy. My purchases on 12/26 at 1:09 and 1:16 did post at 150pts. i thought that when i made the 12/26 purchase the site said 450 but not positive. Does anyone know what time the promotion was actually pulled so that i know if i should go to the trouble of trying to fight this. thanks.

phoenixitc Dec 30, 2001 8:43 am


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by lesz:
My purchases on Dec 24 -over $800 haven't posted but did receive email regarding cancellation policy. My purchases on 12/26 at 1:09 and 1:16 did post at 150pts. i thought that when i made the 12/26 purchase the site said 450 but not positive. Does anyone know what time the promotion was actually pulled so that i know if i should go to the trouble of trying to fight this. thanks.</font>
I recall a post stating 4pm eastern time 12/26. However some comments indicate honoring the 450 until 12/31. Not sure about who's correct as there's conflicting info. I faxed in my receipts for purchases that received 150 points but were made prior to 4pm 12/26. I also have 2 orders that did not post at all.


indtam Dec 30, 2001 9:00 am

I also purchased on 12/26 at 12:30 and 1:14. They havn't posted yet. When I made the purchase it said 450 points.

nsx Dec 30, 2001 5:20 pm

Shari at valumags tells me that the orders are not being worked in chronological order, and in fact the reverse may be closer to correct. My 12/23 orders posted fine, but my 12/22 order (which was nearly $400) still has not. I'm sure it will work out fine, but it may take a little time.

ganefe Dec 30, 2001 5:48 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">I'm sure it will work out fine, but it may take a little time.[/B]</font>
I am not so sure it will work out fine I thik these guys will just tell the points are coming coming, until after thne 30 day cancellation period, by then if u have not gotten your points, u won't be able to cancel.

broadwayblue Dec 30, 2001 6:41 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ganefe:
I am not so sure it will work out fine I thik these guys will just tell the points are coming coming, until after thne 30 day cancellation period, by then if u have not gotten your points, u won't be able to cancel.</font>
what makes you think that? all they are doing with the cancellation policy is covering their butt. we have no reason to believe they won't honor the deal. just relax and you will no doubt get your points.


paradocs Dec 30, 2001 6:44 pm

That's one of the wonderful things about paying with Visa!



<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ganefe:
I am not so sure it will work out fine I thik these guys will just tell the points are coming coming, until after thne 30 day cancellation period, by then if u have not gotten your points, u won't be able to cancel.</font>

Neal Dec 30, 2001 6:47 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ganefe:
I am not so sure it will work out fine I thik these guys will just tell the points are coming coming, until after thne 30 day cancellation period, by then if u have not gotten your points, u won't be able to cancel.</font>
THE SKY IS FALLING, THE SKY IS FALLING!!! (once again)


ganefe Dec 30, 2001 10:27 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by paradocs:
That's one of the wonderful things about paying with Visa!


</font>
What makes you think that Visa will help you out, they might say you got the magazines you ordered, and subject closed.

MoreMiles Dec 30, 2001 10:43 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ganefe:
What makes you think that Visa will help you out, they might say you got the magazines you ordered, and subject closed.</font>
Exactly. They might also say you signed / authenticated online the purchase slip and any dispute with merchant is none of their business.

My Visa bank always mentions this in a dispute... they will only pull up a copy of sales slip to prove it's not a fradulent use. As for disputes regarding damaged goods / non-delivery / broken contracts etc... credit card companies do not have to help you. They are not insurance companies after all.


ganefe Dec 30, 2001 10:47 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by MoreMiles:
Exactly. They might also say you signed / authenticated online the purchase slip and any dispute with merchant is none of their business.

My Visa bank always mentions this in a dispute... they will only pull up a copy of sales slip to prove it's not a fradulent use. As for disputes regarding damaged goods / non-delivery / broken contracts etc... credit card companies do not have to help you. They are not insurance companies after all.

</font>

I am just feeling great about the idea of me having spent 10k+ on valuemags.

JeffLewis2 Dec 31, 2001 5:35 am

"your VISA bank." A dispute is a product of your own bank and VISA.

Experiences can differ. Some banks are very pathetic with advocacy, some are excellent. Mine have been great--bank/VISA/AMEX. AMEX has always reversed charges with very little question and my VISA bank has pursued 3/3 disputes for me. Visa banks can reverse charges before submitting to Visa, though subect to VISA, in the end. Again, how your bank advocates, if at all, can make the difference..

Of course, everyone wants to go round and round with legal obligations and credit card protection. Well, at the very least a heated charge dispute can easily result in an agreed, full refund--despite any quasi-legal contract.

Do I have good reason to believe that these folks are trying to hang me out to dry-- they give every reason to doubt this in my dealings/communications with them. And with goldpoints, too. The likelyhood that most banks and /or credit card issuers will at least advocate your position, if not reverse the charge, nothwithstanding a mediated full refund, leaves very little or no indication to worry, at this point, for me.

Given the reported resonses of goldpoints to their error in posting, I'm encouraged by the recourse of verification by fax.

Neal Dec 31, 2001 7:27 am


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by MoreMiles:
Exactly. They might also say you signed / authenticated online the purchase slip and any dispute with merchant is none of their business.

</font>
Just look at what happened with the Cyberebate fiasco.
http://communities.msn.com/Cyberreba...editcards.msnw
People bought merchandise at ridiculously high prices, but were promised a 100% rebate. Many of these (foolish) people were buying "free" stuff to sell on eBay. The company went belly up and the customers cried foul to the credit card companies. Some credit card companies, but certainly not all, credited the purchasers. In most cases, the card issuers said the people got the merchandise they purchased and that was that. Basically, it's the same situation we theoretically could have here. But as I said before, I have every reason to believe we will get the points promised. If not, it's fraud, pure and simple.


Beckles Dec 31, 2001 7:41 am

It seems to me that what everyone is overlooking is that the triple GoldPoints offer is from GoldPoints, not ValueMags. ValueMags offers 150 GoldPoints/dollar. Goldpoints is offering to triple that, not ValueMags. As long as you get your 150 GoldPoints/dollar, ValueMags has delivered their end of the deal, if you don't get the triple bonus it's GoldPoints that's not delivering.

Since ValueMags has given you the magazines and 150 GoldPoints/dollar, I don't see how you would have a case to dispute the credit card charge.

Note, this is quite different from CyberRebate since the rebate was to be delivered by the same company that sold you the product, so it seems the case is stronger there to get a credit card charge reversed (though I wouldn't want to be trying to do it!).

Neal Dec 31, 2001 8:15 am


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Beckles:
It seems to me that what everyone is overlooking is that the triple GoldPoints offer is from GoldPoints, not ValueMags. ValueMags offers 150 GoldPoints/dollar. Goldpoints is offering to triple that, not ValueMags. As long as you get your 150 GoldPoints/dollar, ValueMags has delivered their end of the deal, if you don't get the triple bonus it's GoldPoints that's not delivering.

</font>
You mean if any problem should arise in receiving our 450 Goldpoints per dollar, Valumag is just an innocent bystander? Also, where on the Valumag site did it say they were only awarding us 150 points per dollar and that Goldpoints would triple it?

Also, while shopping at valumag.com, there was a banner saying, "you are now earning 450 Goldpoints per dollar." I have screen printouts of the banner on all of my orders.



[This message has been edited by Neal (edited 12-31-2001).]


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