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No More HHonors Update Points???

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Old Feb 21, 2002 | 3:18 pm
  #1  
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No More HHonors Update Points???

Was just on the frequentflyer.com website, where someone has just posted that on her latest HHonors statement, there is a notice that there will be no more points awarded for HHonors profile updates after March 31. Has anyone else heard or read of this on their latest HHonors statements?? Hope this isn't the case, as I thought in the HHonors chat on here Hilton didn't mind us doing the updates each quarter. Haven't gotten my statement as yet, so I can't verify this info.
Sorry to be the bearer of bad news, hope I'm wrong about this one!!!!
Will post this to the Hilton board also.

bj-21.
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Old Feb 21, 2002 | 5:41 pm
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I noticed the same notice on my HHonors statement, which arrived yesterday. It does list an end date of March 31, 2002, however, since that is the date of the end of the first quarter, I'm wondering if it has more to do with the end of Q1 then the end of the 1,000 bonus offer per quarter.
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Old Feb 21, 2002 | 7:29 pm
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It's really not a shock since it was so abused, with us just getting points without updating anything. 1000 points was like spending $100 with them.
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Old Feb 21, 2002 | 7:47 pm
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by cordelli:
It's really not a shock since it was so abused, with us just getting points without updating anything. 1000 points was like spending $100 with them.</font>
1000 points is worth about $10 to the consumer and considerably less to Hilton.



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Old Feb 21, 2002 | 9:05 pm
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Hilton withdraws its bonus for online activity in the same quarter that Southwest adds a similar bonus (0.5 point per quarter for giving up paper statements and checking your activity online)...

See http://www.flyertalk.com/forum/Forum44/HTML/000396.html
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Old Feb 21, 2002 | 10:19 pm
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Guys why is there so much paranoia on these foums? I have the latest Honors statement and there is no mention of the end to the quarterly update just a reminder to do the updates as it is a valuable tool for Hilton to have all of our updated info to ensure that our stays are as comfortable and rewarding as possible. They list March 31st as the date because that is the end date of the quarter. The education I have recieved on this forum has been tremedously beneficial but I just wish people would be more careful with their posts and read the info carefuly and verify this info before posting.
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Old Feb 22, 2002 | 2:17 pm
  #7  
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Called HHonors this morning, and spoke to a very helpful, friendly CSR. She checked for me re: my question of the HHonors profile update points stopping after March 31. She said she spoke to several people there and came back on the line to say that HHonors had been considering discontinuing the profile update after the end of March, but had re-considered, and decided to keep the program at least until the end of 2002.
Guess it depends who you speak to there, 10 different CSR's may give 10 different answers, so we'll have to wait and see.
In the meantime, remember to update your profile when you can.

bj-21.
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Old Feb 22, 2002 | 2:29 pm
  #8  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by MileageAddict:
1000 points is worth about $10 to the consumer and considerably less to Hilton.

</font>
But if you were earning them through a stay then you would have to spend $100

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Old Feb 22, 2002 | 2:33 pm
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Do you really believe it was so abused.. so what if a bunch of FTers got the most out of it, we are such a small % of the Hhonors population that we don't register a blip on their radar screen when it comes to this, Hh would rather have a bunch of current email addresses etc to sell to a third party than care about the 2000 pts or so that they give out to a small number of people who do what we do.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by cordelli:
It's really not a shock since it was so abused, with us just getting points without updating anything. 1000 points was like spending $100 with them.</font>
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Old Feb 22, 2002 | 2:48 pm
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by cordelli:
But if you were earning them through a stay then you would have to spend $100

</font>
And you would get approximately $100 worth of lodging for your $100.
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Old Feb 22, 2002 | 3:19 pm
  #11  
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"...Guess it depends who you speak to there, 10 different CSR's may give 10 different answers, so we'll have to wait and see..."

Yes, that's exactly the part that bothers me personally.

BTW, at the Hilton FT love chat the "top dogs" told us to please update to our hearts content, and that they like it when we do!
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Old Feb 22, 2002 | 3:39 pm
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by doc:
BTW, at the Hilton FT love chat the "top dogs" told us to please update to our hearts content, and that they like it when we do! </font>
Good one!
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Old Feb 24, 2002 | 7:01 am
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Hey Doc,
10 different answers.............
Why should todays questions be answered any different then any other days question.
It is business as usual at at one of our favorite hotel companies (grin)
Keep those HH points coming for now!!!
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Old Feb 25, 2002 | 2:01 am
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by dhacker:
And you would get approximately $100 worth of lodging for your $100.</font>
What lodging is "worth" and how much it costs Hilton to provide are two entirely different things. If you spend $100 with Hilton to rent a room, the incremental cost to Hilton to rent you that room is way less than $100. Even the allocated cost for use of the room (allocating overhead against all rooms rented) should be way less than $100.

So, for the 1,000 HHonors points Hilton gives you for paying $100 toward renting the room, Hilton derives profit that (ought to) well outweigh the cost to them of redeeming that 1,000 points.

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Old Feb 25, 2002 | 7:46 am
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Counsellor:
What lodging is "worth" and how much it costs Hilton to provide are two entirely different things. If you spend $100 with Hilton to rent a room, the incremental cost to Hilton to rent you that room is way less than $100. Even the allocated cost for use of the room (allocating overhead against all rooms rented) should be way less than $100.

So, for the 1,000 HHonors points Hilton gives you for paying $100 toward renting the room, Hilton derives profit that (ought to) well outweigh the cost to them of redeeming that 1,000 points.

</font>
I think you missed my point (and we agree). Here's the background:

Originally posted by cordelli:
It's really not a shock since it was so abused, with us just getting points without updating anything. 1000 points was like spending $100 with them.

Originally posted by MileageAddict:
1000 points is worth about $10 to the consumer and considerably less to Hilton.

Originally posted by cordelli:
But if you were earning them through a stay then you would have to spend $100

Originally posted by dhacker:
And you would get approximately $100 worth of lodging for your $100.

I was just trying to correct the point that cordelli seemed to be making - that 1000 points are worth anything approaching $100.
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