All those uncredited miles...
#16

Join Date: Mar 2006
Location: HOU
Programs: UA 1P, SPG Gold
Posts: 605
Originally Posted by Gargoyle
I have a Borders Cafe card with nine of ten holes punched. Was in there last week, and was told they've discontinued the program, replaced it with "Borders Rewards", but my old miles, er punches, won't be credited. Arrrrrggg!
I should have escalated to a higher customer service agent.

I should have escalated to a higher customer service agent.

#17
Join Date: Jun 2005
Location: Lawrence KS
Programs: UA 1K, DL PM
Posts: 445
While I think in general it's silly to allow potential miles to go uncredited, I wouldn't bother if I'm flying outside my own airline/alliance of choice. For example, earlier this year, I flew LHR-RAK on BA, but didn't bother signing up for the FFP; I didn't think the 2800 or so miles would have been any use.
On the other hand, I have a good friend who flies a lot on DL, and has never bothered to sign up for an account with them. He even just flew a long haul on DL (NRT-ATL) and plans on doing it again later this year. I'm really hoping the many stories I tell about the perks I've gotten as an elite (on UA) will entice him to finally sign up for a frequent flyer account.
On the other hand, I have a good friend who flies a lot on DL, and has never bothered to sign up for an account with them. He even just flew a long haul on DL (NRT-ATL) and plans on doing it again later this year. I'm really hoping the many stories I tell about the perks I've gotten as an elite (on UA) will entice him to finally sign up for a frequent flyer account.

