Bumping in Europe?
Feb 19, 2001 | 11:01 am
#1
Original Poster
Join Date: May 2000
Location: Sweden
Posts: 5,645
Bumping in Europe?
I know that bumping has been in several threads already but I havent seen any bumping in Europe thread. Is there any specific European flight where the offer denied boarding vouchers alot? I would be intrested to know both about domestic Europe and from Europe and Intercontinental.
Feb 19, 2001 | 11:10 am
#2
Join Date: Jan 2001
Location: London
Programs: Lots of different coloured cards
Posts: 271
well i know that if you get bumped off a finnair flight you get hard cash..cant remember how much and you are then rerouted to your destnation on different carriers...
cheers jetboy
cheers jetboy
Feb 19, 2001 | 11:27 am
#3
FlyerTalk Evangelist
Join Date: Nov 1999
Programs: FB PLT again afater a decade as plebian
Posts: 22,929
There are some European Union directives that have been developed. It's in the form of cash or vouchers for given hours of delay. Not particularly generous.
http://www.travel.telegraph.co.uk/tr...%2Fetsoph4.xml
European Union rules state that passengers should
be offered three options in such a case: a full
refund, re-routing at the earliest opportunity, or
travel at a later convenient date.
Whatever you decide, the airline should immediately
pay you compensation of 150 euros (90) for
short-haul flights (less than 3,500 kilometres, or
2,175 miles) or 300 ecus (180) for flights of more
than this. However, this amount will be halved if the
airline can get you to your destination within two
hours (short-haul) or four hours (long-haul) of the
original arrival time.
The compensation must be paid in cash - or in travel
vouchers if you prefer - but it should not exceed the
price of the fare paid. Airlines are also obliged to
meet any costs incurred because of your delay, such
as telephone calls, refreshments and hotel
accommodation, if necessary.
If you have booked in business class and there are
only seats left in economy, you can agree to be
downgraded and claim back the difference between
the two fares, but you are not eligible for
compensation.
European Union rules state that passengers should
be offered three options in such a case: a full
refund, re-routing at the earliest opportunity, or
travel at a later convenient date.
Whatever you decide, the airline should immediately
pay you compensation of 150 euros (90) for
short-haul flights (less than 3,500 kilometres, or
2,175 miles) or 300 ecus (180) for flights of more
than this. However, this amount will be halved if the
airline can get you to your destination within two
hours (short-haul) or four hours (long-haul) of the
original arrival time.
The compensation must be paid in cash - or in travel
vouchers if you prefer - but it should not exceed the
price of the fare paid. Airlines are also obliged to
meet any costs incurred because of your delay, such
as telephone calls, refreshments and hotel
accommodation, if necessary.
If you have booked in business class and there are
only seats left in economy, you can agree to be
downgraded and claim back the difference between
the two fares, but you are not eligible for
compensation.
Feb 19, 2001 | 1:05 pm
#4
Join Date: Dec 2000
Location: PARIS, France
Programs: Skymiles GOLD, Frq +, Klm GOLD, Miles & More, Priority Club, Marriott Rewards, MilleMerci (Avis FR)
Posts: 1,230
Well, euhhhh,
Do not laugh, please,$this is a serious information,
I got some times ago , may be six month, a little booklet made by... Air France... (yes, you read AIr France) speaking about bumping;
they welcome vonluntiers and they say (I do not remeber exactly the wordings, I could find them if someone need) they would give money or Air France $ if you are re-routed , and I remember too that there were also miles if you are a frequence Plus member.
I did not have to use it since time..... no, I can hear you slouting... no, the reason is that I did not take ANY Air France flight since this time.
Obviously, the alliance with Delta could probably have made a (little) pressure on Air France to, at least, write their conditions. Obviously, they are still far from being worst in class for the service, aprticularly in the airport or at the boarding pass.
I have a planned flight in 15 days, and will experiment these new conditions, potentially...
Do not laugh, please,$this is a serious information,
I got some times ago , may be six month, a little booklet made by... Air France... (yes, you read AIr France) speaking about bumping;
they welcome vonluntiers and they say (I do not remeber exactly the wordings, I could find them if someone need) they would give money or Air France $ if you are re-routed , and I remember too that there were also miles if you are a frequence Plus member.
I did not have to use it since time..... no, I can hear you slouting... no, the reason is that I did not take ANY Air France flight since this time.
Obviously, the alliance with Delta could probably have made a (little) pressure on Air France to, at least, write their conditions. Obviously, they are still far from being worst in class for the service, aprticularly in the airport or at the boarding pass.
I have a planned flight in 15 days, and will experiment these new conditions, potentially...
Feb 19, 2001 | 7:34 pm
#5
Join Date: Oct 2000
Posts: 372
For reference: my most recent AF bumping experience was as good as it gets. First, this was an an intercontinental flight. Just for volunteering I was given the Franc equivalent of about $150. Because I was early in the day and the fact that I would have to change terminals at CDG, they just decided to reroute me anyway. That was worth another $150. The net was $300, I arrive 15 minutes earlier in the states, and got the UA miles to boot. I have no experience within Europe, but would like to know.
Feb 20, 2001 | 6:10 am
#7
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,351
The compensation must be paid in cash - or in travel vouchers if you prefer - but it should not exceed the price of the fare paid.
Not Europe (!!) but was flying Lan Chile last month from Puntas Arenas to Santiago and they were 7 oversold. Their offer was next flight and TWO round trip tickets anywhere in Chile (inc. Easter Island) and hotel and meals overnight. Darn nice offer.
------------------
~ Glen ~
Feb 20, 2001 | 8:44 am
#8
Join Date: Nov 2000
Location: LH SEN, SPG Gold(SCI Gold), Hyatt Diamond, Hilton Gold
Posts: 5,482
Originally posted by terenz:
There are some European Union directives that have been developed. It's in the form of cash or vouchers for given hours of delay. Not particularly generous.
There are some European Union directives that have been developed. It's in the form of cash or vouchers for given hours of delay. Not particularly generous.
http://www.travel.telegraph.co.uk/travel/main.jhtml?grid=T6&xml=%2Ftra vel%2F2000%2F12%2F04%2Fetsoph4.xml
European Union rules state that passengers should
be offered three options in such a case: a full
refund, re-routing at the earliest opportunity, or
travel at a later convenient date.
Whatever you decide, the airline should immediately
pay you compensation of 150 euros (90) for
short-haul flights (less than 3,500 kilometres, or
2,175 miles) or 300 ecus (180) for flights of more
than this. However, this amount will be halved if the
airline can get you to your destination within two
hours (short-haul) or four hours (long-haul) of the
original arrival time.
The compensation must be paid in cash - or in travel
vouchers if you prefer - but it should not exceed the
price of the fare paid.
European Union rules state that passengers should
be offered three options in such a case: a full
refund, re-routing at the earliest opportunity, or
travel at a later convenient date.
Whatever you decide, the airline should immediately
pay you compensation of 150 euros (90) for
short-haul flights (less than 3,500 kilometres, or
2,175 miles) or 300 ecus (180) for flights of more
than this. However, this amount will be halved if the
airline can get you to your destination within two
hours (short-haul) or four hours (long-haul) of the
original arrival time.
The compensation must be paid in cash - or in travel
vouchers if you prefer - but it should not exceed the
price of the fare paid.
It is the passengers decision, if he chooses
vouchers or the money, but often airlines offer more in voucher (since they are basically free for them), so that most people
go for the vouchers.
Feb 20, 2001 | 9:52 am
#9
Join Date: Sep 2000
Location: Jersey Isle
Programs: BA Gold, BMI Gold, LH Senator, Hyatt Diamond
Posts: 1,175
In all of the time I have lived and flown in Europe, I have seen one sign requesting volunteers (Continental Airlines in peak season August travel Madrid-Newark)
I was bumped involuntarily on an Iberia flight Frankfurt-Madrid. I was told that my luggage would not reach the plane since it was 45 minutes before take off?!?
When trying to approach the airline later, response was, "we got you back to Madrid, what are you complaining about now?" Flight left 4 hours later and no meal vouchers nor phone cards and God forbid had I asked for compensation!
I was bumped involuntarily on an Iberia flight Frankfurt-Madrid. I was told that my luggage would not reach the plane since it was 45 minutes before take off?!?
When trying to approach the airline later, response was, "we got you back to Madrid, what are you complaining about now?" Flight left 4 hours later and no meal vouchers nor phone cards and God forbid had I asked for compensation!
Feb 20, 2001 | 11:01 am
#10
Join Date: Sep 1999
Location: Jersey City
Posts: 1,321
my roommate was flying from cdg to jfk a couple of weeks ago and went to the air france counter to check-in. the agent offered him 2000 francs worth of vouchers not to take the flight that night, and said he would receive another 4000 francs when he returned in the morning to catch the early (830a) flight to new york. he was very excited until he realized he was in the wrong terminal. he was scheduled on aa, not af. aa flight leaves at 1755, while af leaves at 1855. he goofed when he read the board. oh well.
Feb 20, 2001 | 1:02 pm
#11
Join Date: Feb 2001
Programs: IHG Diamond, HH Gold, Marriott Silver
Posts: 4,343
I was at LHR once and when I arrived at the gate for my Varig flight to CPH, they asked me if I'd like to stay behind, since the flight was over-booked.
I asked what they were offering and was told lunch. Lunch at Heathrow!
I was too shocked to tell her exactly where she could stick the lunch and just politely declined the ludicrous offer.
I asked what they were offering and was told lunch. Lunch at Heathrow!
I was too shocked to tell her exactly where she could stick the lunch and just politely declined the ludicrous offer.
Feb 21, 2001 | 2:07 am
#12
Join Date: Nov 2000
Location: LH SEN, SPG Gold(SCI Gold), Hyatt Diamond, Hilton Gold
Posts: 5,482
I was offered and accepted 600.-DM in travel voucher (could have choosen DM 300.-) cash,
for taking a flight 3hours later FRA-CPH.
[This message has been edited by peter42 (edited 02-21-2001).]
for taking a flight 3hours later FRA-CPH.
[This message has been edited by peter42 (edited 02-21-2001).]
Feb 21, 2001 | 4:57 am
#13
In Memoriam
Join Date: Jan 2000
Location: Always on vacation
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Posts: 6,007
I received 900 nlg from KL for taking a flight ams-msp-mem instead of the ams-mem. When I got home the 900 was worth about $351 used it to buy a ticket the other day and it was good for $382.
Feb 21, 2001 | 2:35 pm
#14
Guest
Posts: n/a
Some retired friends of my parents were offered $1200 in flight compensation for 6 days in a row to take the next day's flight from Rome back to the USA. Such a tough decision - to stay for free another 6 days in Rome, or to return home! They were given hotel and meal vouchers and accumulated $7200 worth of flight vouchers, enough to take their entire family down to Disneyworld later that year. Unfortunately, I don't remember the airline they were flying on.