No More AA Platinum Challenge
May 4, 2006 | 10:33 am
#1
Original Poster
Join Date: May 2006
Posts: 2
No More AA Platinum Challenge
It looks like the Gold and Platinum challenges for AAdvantage miles have been drastically curtailed.
I've currently got no status with AA, but am going to be flying about 12,000 miles in the next 6 weeks. So of couse I called and asked for the Platinum challenge..... and I was asked if I had received a letter with a promotional code.
When I didn't have a promotional code to provide, I was told that these challenges are now invitaton-only. I tried to protest, but the AA rep was pretty rude and direct in telling me to get lost, and that was the end of that.
This conversation was the morning of 5/4/06.
I've currently got no status with AA, but am going to be flying about 12,000 miles in the next 6 weeks. So of couse I called and asked for the Platinum challenge..... and I was asked if I had received a letter with a promotional code.
When I didn't have a promotional code to provide, I was told that these challenges are now invitaton-only. I tried to protest, but the AA rep was pretty rude and direct in telling me to get lost, and that was the end of that.
This conversation was the morning of 5/4/06.
May 4, 2006 | 10:36 am
#2
Join Date: Feb 2005
Location: CHI, BOS, SFO
Programs: AA EXP, HHonors Gold
Posts: 1,667
That is very very scary....1st rule of flyertalk, call call again - and see if you get a different response
May 4, 2006 | 10:51 am
#3
Join Date: May 2004
Programs: AA Gold
Posts: 1,263
I just called to try to set up a platinum challenge for my husband & myself beginning Sept 1 & was told that it's too early to enroll in a September challenge. But according to agent with whom I spoke, they're currently enrolling people as far out as June 16th. He didn't say anything about needing a promotional code. So, try again & you'll probably be successful. There are those who suggest calling in the middle of the night for best results. Good luck.
May 4, 2006 | 10:53 am
#4
Join Date: Sep 2005
Programs: AAdvantage: PLAT (300K lifetime and counting)
Posts: 171
Originally Posted by elambeth
So of couse I called and asked for the Platinum challenge..... and I was asked if I had received a letter with a promotional code.
When I didn't have a promotional code to provide, I was told that these challenges are now invitaton-only.
When I didn't have a promotional code to provide, I was told that these challenges are now invitaton-only.
Would be good to know whether having the code would've helped in this situation...
Last edited by g33kgrl; May 4, 2006 at 11:14 am
May 4, 2006 | 10:57 am
#5
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 18,251
I'm in the middle of a Plat challenge (that it turns out I won't be able to finish), but I just started it recently with no problems, so if this is true, it's VERY new.
May 4, 2006 | 10:57 am
#6
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 7,022
I just signed up for the Gold Challenge on 5/1 with no problems. I also asked if I could take the Plat Challenge after I completed the Gold and was told that I could. I wasn't asked for any codes.
May 4, 2006 | 11:41 am
#7
Join Date: Mar 2005
Location: Santa Monica, CA
Programs: AA Platinum, Hilton Honors Diamond
Posts: 19
I also signed up on 5/1 for a Platinum challenge. Received my confirmatory
e-mail also on 5/1.
e-mail also on 5/1.
May 4, 2006 | 12:25 pm
#8
Join Date: Apr 2006
Location: Tristram
Programs: AA Lifetime Gold, Hilton Lifetime Diamond, Priority Club, Emerald Club, Amtrak
Posts: 902
Originally Posted by g33kgrl
This should be in the AA forum, but the promo code is supposedly AA400. See this thread: Mysterious Promo codes: AA100/AA200/AA400
Would be good to know whether having the code would've helped in this situation...
Would be good to know whether having the code would've helped in this situation...
edit: you will get an email from entering any these codes, but no joy unless you are targeted (in the case of AA100 and AA200) or enrolled by a CSR (in the acse of AA300 and AA400), according to the CSRs. However, based on the acknowledgment email, you do have a case that is winnable in a phone call(s) with AAdvantage CS (not reservations CS, AAdvantage CS).
Last edited by ZeppoX; May 4, 2006 at 12:33 pm
May 4, 2006 | 12:33 pm
#9
Join Date: May 2004
Programs: AA Gold
Posts: 1,263
Originally Posted by ZeppoX
From two different CSRs and their supervisors: AA300 and AA400 are right codes for Gold and Plat challenges, but they do not work when the customers enter them on aa.com.
May 4, 2006 | 12:33 pm
#10
Join Date: Sep 2005
Programs: AAdvantage: PLAT (300K lifetime and counting)
Posts: 171
Originally Posted by ZeppoX
From two different CSRs and their supervisors: AA300 and AA400 are right codes for Gold and Plat challenges, but they do not work when the customers enter them on aa.com.
May 4, 2006 | 1:14 pm
#11
Join Date: Apr 2006
Location: Tristram
Programs: AA Lifetime Gold, Hilton Lifetime Diamond, Priority Club, Emerald Club, Amtrak
Posts: 902
Originally Posted by g33kgrl
Just to be clear: I didn't say they would work on AA.com. I think they might have on the phone with the CSR who asked for a code though.
You make an interesting point: displaying a bit of inside knowledge might get a recalcitrant CSR off the dime. Though I'd keep mum if the CSR already is cooperating.
May 4, 2006 | 1:19 pm
#12
Join Date: Sep 2002
Location: BWI
Programs: AA PLT and that's that!
Posts: 8,350
Originally Posted by elambeth
I've currently got no status with AA, but am going to be flying about 12,000 miles in the next 6 weeks. So of couse I called and asked for the Platinum challenge..... and I was asked if I had received a letter with a promotional code.
May 4, 2006 | 1:28 pm
#13
Join Date: Jul 2005
Posts: 2,729
I believe the flood gates were opened by someone on slickdeals
May 4, 2006 | 1:32 pm
#14
Join Date: Apr 2006
Location: MCO
Programs: UA1P/AA/B6
Posts: 168
I send an e-mail through the AA website inquiring about the Gold challenge and received an e-mail back within 24 hours informing me in detail about the challenges and their start dates. I replyed and was signed up as of 5/1. No problem at all.
May 4, 2006 | 3:12 pm
#15
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT EXP; HH LT Diamond, Matre-plongeur des Muccis
Posts: 62,948
Are you sure you called American Airlines and not that other AA? 
Because if I had to give this post a call sign, it would begin with "Bravo Uniform Lima Lima."
One other little bit of dissuasion to a CSA to tell you to sd off is the prefactory statement "This call may be recorded for quality control purposes." It's possible, but...
Because if I had to give this post a call sign, it would begin with "Bravo Uniform Lima Lima."One other little bit of dissuasion to a CSA to tell you to sd off is the prefactory statement "This call may be recorded for quality control purposes." It's possible, but...
Originally Posted by elambeth
It looks like the Gold and Platinum challenges for AAdvantage miles have been drastically curtailed.
I've currently got no status with AA, but am going to be flying about 12,000 miles in the next 6 weeks. So of couse I called and asked for the Platinum challenge..... and I was asked if I had received a letter with a promotional code.
When I didn't have a promotional code to provide, I was told that these challenges are now invitaton-only. I tried to protest, but the AA rep was pretty rude and direct in telling me to get lost, and that was the end of that.
This conversation was the morning of 5/4/06.
I've currently got no status with AA, but am going to be flying about 12,000 miles in the next 6 weeks. So of couse I called and asked for the Platinum challenge..... and I was asked if I had received a letter with a promotional code.
When I didn't have a promotional code to provide, I was told that these challenges are now invitaton-only. I tried to protest, but the AA rep was pretty rude and direct in telling me to get lost, and that was the end of that.
This conversation was the morning of 5/4/06.