Since the United forum is down...
Aug 27, 2001 | 1:16 pm
#1
Original Poster
Join Date: Apr 2001
Location: 36,000'
Posts: 1,206
Since the United forum is down...
I figured I'd ask it here.
Earlier this month I booked a flight from OXR to SEA in Sept using my M+ miles. The res agent told me that the flight would be held for 48 hours and then ticketed. I called UA to check on seats for 3 upcoming itns and the res agent said that the OXR-SEA itn had never been ticketed, only held for 48 hrs and has since been cancelled. There is now no award ticket availability from OXR on the dates I need to go. The res agent offered to sell me a seat, but the fare is higher than I'd like to pay for a ticket to SEA.
Any suggestions?
Edited for clarity
[This message has been edited by the-ca-goat (edited 08-27-2001).]
Earlier this month I booked a flight from OXR to SEA in Sept using my M+ miles. The res agent told me that the flight would be held for 48 hours and then ticketed. I called UA to check on seats for 3 upcoming itns and the res agent said that the OXR-SEA itn had never been ticketed, only held for 48 hrs and has since been cancelled. There is now no award ticket availability from OXR on the dates I need to go. The res agent offered to sell me a seat, but the fare is higher than I'd like to pay for a ticket to SEA.
Any suggestions?
Edited for clarity
[This message has been edited by the-ca-goat (edited 08-27-2001).]
Aug 27, 2001 | 2:36 pm
#2
Join Date: Apr 2000
Location: SFO
Programs: UA 1P; HHonors Silver
Posts: 2,686
Your post doesn't quite make sense; were you trying to obtain an award ticket, or a paid ticket? It sounds like the former. You should have been given the opportunity to ticket immediately; if the reservation was held and not ticketed, that was your choice. It was your responsibility to call back or visit a United ticketing location before the hold expired. If you did not contact United in any way before the deadline, the reservation would be considered abandoned, and automatically canceled--there is no automatic ticketing, ever.
Most domestic reservations can be held for 24 hours (fares are not guaranteed). Once a ticket has been issued for a paid reservation (there is no such thing as "hold with a credit card"--there is only "purchase with a credit card," and this means your credit card has been charged), you can obtain a full refund within 24 hours.
In any case, all UA flights out of OXR are 30-seat turboprops, and there just aren't that many seats available ...
See what you can get out of BUR.
Most domestic reservations can be held for 24 hours (fares are not guaranteed). Once a ticket has been issued for a paid reservation (there is no such thing as "hold with a credit card"--there is only "purchase with a credit card," and this means your credit card has been charged), you can obtain a full refund within 24 hours.
In any case, all UA flights out of OXR are 30-seat turboprops, and there just aren't that many seats available ...
See what you can get out of BUR.