Posting Failures Run Amok - Everywhere
#1
Original Poster
A FlyerTalk Posting Legend




Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 42,571
Posting Failures Run Amok - Everywhere
Is this a trend? Just bad luck? Save an occasional SPG platinum amenity not posting, I generally don't have many problems.
Here is what is currently on my plate from the past month:
(1) July 2 - Best Western transfer to AS. "3 to 6 weeks". Nothing so far. Email for follow-up, no reply yet.
(2) W - SF. Stay didn't post, so used online feature. Stay at wrong hotel posted promptly. Emailed reply, as the amenity which never posted never would as it wouldn't track back to the right hotel. No reply to that email. Gave it awhile, and called SPG (which even corrected the hotel I stayed at). Should be resolved in a day or two.
(3) Westin Times Square - amenity didn't post. Called SPG today.
(4) UA Tax Payment bonus - they are supposed to post the month after the statement w/the tax charge. Nope. Gave it awhile longer. Started an inquiry, with a follow-up telling me that it should have posted w/in 6 weeks. 2 months later, finally, posted today.
(5) UA - they "offloaded" me in the system on a flight I was on and actually took (first time used web check-in). When I went to check in for the return, they had already cancelled that segment, and were suprised I was actually in NYC, as I had to insist that yes, I took that flight to get here. Needless to say, the original flight didn't post. No follow-up yet to online missing credit inquiry.
(6) AS - flew a codeshare in discounted F. Something got "lost" in the translation (DL discounted F is "A", and NW discounted F is "F", but the DL codeshare on the NW segments is in "A", which AS doesn't think is F that qualifies for the bonus). The DL segment posted fine in F. The NW I am getting just Y credit, and no reply after a couple of weeks to my inquiry. (Had I booked it as an NW segment, I would have had no problem, as I've flown NW discounted F w/AS credit, and get the appropriate credit).
Too many time consuming projects all at once. A trend? Bad luck? Both?
Here is what is currently on my plate from the past month:
(1) July 2 - Best Western transfer to AS. "3 to 6 weeks". Nothing so far. Email for follow-up, no reply yet.
(2) W - SF. Stay didn't post, so used online feature. Stay at wrong hotel posted promptly. Emailed reply, as the amenity which never posted never would as it wouldn't track back to the right hotel. No reply to that email. Gave it awhile, and called SPG (which even corrected the hotel I stayed at). Should be resolved in a day or two.
(3) Westin Times Square - amenity didn't post. Called SPG today.
(4) UA Tax Payment bonus - they are supposed to post the month after the statement w/the tax charge. Nope. Gave it awhile longer. Started an inquiry, with a follow-up telling me that it should have posted w/in 6 weeks. 2 months later, finally, posted today.
(5) UA - they "offloaded" me in the system on a flight I was on and actually took (first time used web check-in). When I went to check in for the return, they had already cancelled that segment, and were suprised I was actually in NYC, as I had to insist that yes, I took that flight to get here. Needless to say, the original flight didn't post. No follow-up yet to online missing credit inquiry.
(6) AS - flew a codeshare in discounted F. Something got "lost" in the translation (DL discounted F is "A", and NW discounted F is "F", but the DL codeshare on the NW segments is in "A", which AS doesn't think is F that qualifies for the bonus). The DL segment posted fine in F. The NW I am getting just Y credit, and no reply after a couple of weeks to my inquiry. (Had I booked it as an NW segment, I would have had no problem, as I've flown NW discounted F w/AS credit, and get the appropriate credit).
Too many time consuming projects all at once. A trend? Bad luck? Both?
#2
Join Date: Apr 2004
Location: Chicago, IL
Programs: United 2P
Posts: 192
For me:
W Chicago-07/29 SPG points don't post.
United-06/30 IAD-ORD flight does not post.
United- Have not had a single 1,000-mile online booking bonus in more than 10 flights.
And these are the ones I remember...
W Chicago-07/29 SPG points don't post.
United-06/30 IAD-ORD flight does not post.
United- Have not had a single 1,000-mile online booking bonus in more than 10 flights.
And these are the ones I remember...
#3
FlyerTalk Evangelist




Join Date: Sep 2003
Location: HH Diamond, Marriott, IHG, Hyatt something
Posts: 34,506
I rarely stay at SPG, and just request miles for NW. I stayed at the Wigwam in AZ 6 weeks ago, and they credited to SPG, and not NW. I gave my NW card when I checked in, and said I wanted NW miles, and they never credited them. I called, and they never returned my call. I faxed, and they never faxed back.
#4




Join Date: Feb 2005
Location: LAX-TPE-LAX
Programs: No more status...just doing my best in burning my points/miles.
Posts: 2,021
For me it seems to be AS
Flew to SEA and back this past Thurs. My outbound miles posted fine on AA, but so far nothing on the inbound. I'm going to wait a few more days before I start asking.
Budget: Very rarely do my miles post correctly.
Budget: Very rarely do my miles post correctly.
#5

Join Date: Sep 2003
Location: MDT, PHL, BWI
Programs: HH Diamond, Starwood Platinum
Posts: 306
No Bonus from USAir
Registered for bonus 2345 (travel to the caribbean and receive 10,000 bonus miles). Trip had to be booked within a certain time frame in Jan. Took the trip in June and never received bonus that I registered for. Contacted USAir and was told "Bonus takes 6-8 weeks to post". It will be 8 weeks tomorrow. I guess they'll be hearing from me again and I have a feeling I'll be fighting for these miles.
#6
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,856
It's rampant in Arizona too
I signed up for a B of A Check Card with HP and am owed 3,000 sign up miles plus all my miles for charges in June and July no sign of any yet.




