Phone contact
Aug 6, 2005 | 3:27 am
#1
Original Poster
Join Date: Mar 2003
Location: here, there and everywhere
Posts: 160
Phone contact
Do most airlines have FFP contact center telephone number different from Reservation Center ?
If they have the same number ( one number ) at contact center, will agents be able to serve all my account's problem ? Why don't they use different numbers to manage only FFP or Reservation matters apart from each other. What is your opinion ?
If they have the same number ( one number ) at contact center, will agents be able to serve all my account's problem ? Why don't they use different numbers to manage only FFP or Reservation matters apart from each other. What is your opinion ?
Aug 6, 2005 | 12:41 pm
#2
Join Date: Apr 2005
Location: Here! (Or there - I'm not sure)
Programs: Peon in all
Posts: 4,358
Originally Posted by Mylene
Do most airlines have FFP contact center telephone number different from Reservation Center ?
If they have the same number ( one number ) at contact center, will agents be able to serve all my account's problem ? Why don't they use different numbers to manage only FFP or Reservation matters apart from each other. What is your opinion ?
If they have the same number ( one number ) at contact center, will agents be able to serve all my account's problem ? Why don't they use different numbers to manage only FFP or Reservation matters apart from each other. What is your opinion ?
Some airlines do not have a toll-free number for their FFP. I know that the CO res number is 1-800-xxx-xxxx, but the OnePass contact number is a local number in Houston! (Toll call if you don't live there.)