Help with Frecuenta
Dec 12, 2000 | 11:16 am
#17
Join Date: Jul 2000
Location: Sacramento, California, USA
Posts: 2,978
Originally posted by ozstamps:
NIP is PIN backwards.
NIP is PIN backwards.
Dec 12, 2000 | 8:07 pm
#19
Join Date: Oct 2000
Location: Providence, RI
Programs: DM , MM ,Natl-Exec Elite,HH diamond,SPG gold
Posts: 373
Originally posted by kempis:
I just mailed Frequenta and asked for 3125 miles to be transfered to 10.000 Hilton Points. They said the points would be at my Hilton account within 2 weeks.
I just mailed Frequenta and asked for 3125 miles to be transfered to 10.000 Hilton Points. They said the points would be at my Hilton account within 2 weeks.
Dec 14, 2000 | 11:07 am
#20
Original Member
Join Date: May 1998
Location: Rochester, NY USA
Programs: Hilton - Diamond, IHG - Platinum
Posts: 1,433
As a follow up to the comments by Family Flyer, please see the following email I just received:
Thank you for your inquiry into Frecuenta/Hilton Honors transfers.
Unfortunately, enrollment and bonus miles are not eligible for transfer to
Hilton Honors. Only miles earned for Mexicana flights are eligible for
transfers. Please check our website:
www.mexicana.com.mx/mx2/english/Frecuenta/beneficios/benehilton.asp
Thank you.
Mexciana Airlines
Frecuenta Dept USA
Thank you for your inquiry into Frecuenta/Hilton Honors transfers.
Unfortunately, enrollment and bonus miles are not eligible for transfer to
Hilton Honors. Only miles earned for Mexicana flights are eligible for
transfers. Please check our website:
www.mexicana.com.mx/mx2/english/Frecuenta/beneficios/benehilton.asp
Thank you.
Mexciana Airlines
Frecuenta Dept USA
Dec 14, 2000 | 12:37 pm
#22
Join Date: May 2000
Programs: Ozark Airlines--Lifetime Platinum, Braniff---Diamond, Eastern--Plutonium Motel 6--Guest of the Month
Posts: 853
Very unusual because I signed up for the card in September, and received my card in the mail about 2 weeks ago. I subsequently sent an email to Frequenta requesting the transfer to my HHonors account and received the following email in response:
Thank you for your e-mail. The request to transfer 5,000 kilometers from each Frecuenta account to 10,000 Hilton Honors points (each account) has been requested. Please allow up to two weeks for the points to show in
your Hilton account.
Thank you,
James-Anthony Trevino
Mexicana Airlines
Frecuenta Dept USA
I checked my Frecuenta account online, and it shows the miles going out to Hilton on 12/5. Did the same thing for my wife's account and it worked the same way with the same letter.
Thank you for your e-mail. The request to transfer 5,000 kilometers from each Frecuenta account to 10,000 Hilton Honors points (each account) has been requested. Please allow up to two weeks for the points to show in
your Hilton account.
Thank you,
James-Anthony Trevino
Mexicana Airlines
Frecuenta Dept USA
I checked my Frecuenta account online, and it shows the miles going out to Hilton on 12/5. Did the same thing for my wife's account and it worked the same way with the same letter.
Dec 14, 2000 | 4:46 pm
#23
In Memoriam
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
Originally posted by zipual:
Very unusual because I signed up for the card in September, and received my card in the mail about 2 weeks ago. I subsequently sent an email to Frequenta requesting the transfer to my HHonors account and received the following email in response...
Very unusual because I signed up for the card in September, and received my card in the mail about 2 weeks ago. I subsequently sent an email to Frequenta requesting the transfer to my HHonors account and received the following email in response...
Dec 14, 2000 | 5:09 pm
#25
In Memoriam
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
Originally posted by davidlee:
Tried checking my frequenta account to see if miles had been taken out and sent to Hilton. But everytime I get same message"wrong account number"--have any of you others had that problem--
Tried checking my frequenta account to see if miles had been taken out and sent to Hilton. But everytime I get same message"wrong account number"--have any of you others had that problem--
Dec 14, 2000 | 5:29 pm
#26
Join Date: Aug 2000
Location: Roseburg, OR
Posts: 253
My problem is worse. Everytime I try and log on to check my Frecuenta balance my computer freezes up and I have to reboot! I received my card, my statement, and a NIP but a United flight that I had credited to my Frecuenta account has not shown up (surprise!). I'll try the e-mail.
Dec 14, 2000 | 10:10 pm
#29
Join Date: Dec 2000
Location: ORD
Programs: AA Plat, SPG/Marriott/Hilton Credit Cards ;)
Posts: 71
Originally posted by motnot:
It could be that the party's over, so to speak.
It could be that the party's over, so to speak.
I think their systems may just be offline. I couldn't access my account either, but checked my HHonors account and the miles have already posted. I only asked for the transfer on Tuesday.
Dec 15, 2000 | 11:09 am
#30
Join Date: May 2000
Location: Sweden
Posts: 5,645
I did sign up for Frequenta several months ago but still I havent received the card. 10 days ago I transfered enough miles from my Frequenta account for 10.000 Hilton points but those points isnt on my Hilton account yet.