I'll work on 666666 points in that case. http://www.flyertalk.com/forum/wink.gif

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~ Glen ~

That one threw me for a minute until the wife reminded me that NIP is the Spanish acronym for "Numero de Identificacion Personal" (Personal ID Number or PIN). Made sense then http://www.flyertalk.com/forum/smile.gif

You know how some people ask you for your PIN number, do Mexicans ask you for your NIP personal?

I haven't been following this closely, but I was under the impression that you could not transfer the bonus miles to HH unless you had a qualifying flight? Is this incorrect. Also I signed my wife and myself up via the web about 6 weeks ago and have not received anything?? How long has it taken to get a card?? Thanx

As a follow up to the comments by Family Flyer, please see the following email I just received:

Thank you for your inquiry into Frecuenta/Hilton Honors transfers.
Unfortunately, enrollment and bonus miles are not eligible for transfer to
Hilton Honors. Only miles earned for Mexicana flights are eligible for
transfers. Please check our website:
www.mexicana.com.mx/mx2/english/Frecuenta/beneficios/benehilton.asp

Thank you.


Mexciana Airlines
Frecuenta Dept USA

I too received the email posted above.

Is there a way around this???

Very unusual because I signed up for the card in September, and received my card in the mail about 2 weeks ago. I subsequently sent an email to Frequenta requesting the transfer to my HHonors account and received the following email in response:

Thank you for your e-mail. The request to transfer 5,000 kilometers from each Frecuenta account to 10,000 Hilton Honors points (each account) has been requested. Please allow up to two weeks for the points to show in
your Hilton account.

Thank you,

James-Anthony Trevino
Mexicana Airlines
Frecuenta Dept USA

I checked my Frecuenta account online, and it shows the miles going out to Hilton on 12/5. Did the same thing for my wife's account and it worked the same way with the same letter.

My experience is exactly the same as zipual's; same email and everything. And checking my Hilton account just now, there's 10,000 new points http://www.flyertalk.com/forum/biggrin.gif

Tried checking my frequenta account to see if miles had been taken out and sent to Hilton. But everytime I get same message"wrong account number"--have any of you others had that problem--

Yes, exactly the same thing happening to me in the last hour. I know the acct# and pin are correct.

My problem is worse. Everytime I try and log on to check my Frecuenta balance my computer freezes up and I have to reboot! I received my card, my statement, and a NIP but a United flight that I had credited to my Frecuenta account has not shown up (surprise!). I'll try the e-mail.

It could be that the party's over, so to speak.

I think their systems may just be offline. I couldn't access my account either, but checked my HHonors account and the miles have already posted. I only asked for the transfer on Tuesday.

I did sign up for Frequenta several months ago but still I havent received the card. 10 days ago I transfered enough miles from my Frequenta account for 10.000 Hilton points but those points isnt on my Hilton account yet.