Dining Programs
Jul 31, 2000 | 6:31 pm
#16
Join Date: Jan 2000
Location: MI
Programs: Delta, AA
Posts: 613
Quick DINING FOR MILES question...is the once per month once per calendar month or 30 days from your last visit?
Can I go to the same restaurant on July 30 AND on August 1 and get the miles---or is it 30 days from your last visit?
Can I go to the same restaurant on July 30 AND on August 1 and get the miles---or is it 30 days from your last visit?
Jul 31, 2000 | 10:04 pm
#17
Join Date: Apr 1999
Location: Oak Park, IL
Programs: AA 2 MM LIfetime Platinum, SPG Platinum, Hilton Silver, BA
Posts: 3,585
It is once per calendar month, so you can dine July 31str and Aug 1 and both will count for miles.
Has anyone had this experience? You get a new directory and it has a through date. A new restaurant is listed, so you go to it. You then don't get miles because on the date that you went (after you saw it in the new book) it wasn't yet in the program. Because of this we missed the 500 bonus miles with AA elite plus the miles for a $16 meal. If we had known we would have gone elsewhere for our third restaurant of the month. If anyone has successfully resolved this kind of problem I would appreciate it if you would post the details. I'm planning on calling AA customer service tomorrow.
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DtG
Has anyone had this experience? You get a new directory and it has a through date. A new restaurant is listed, so you go to it. You then don't get miles because on the date that you went (after you saw it in the new book) it wasn't yet in the program. Because of this we missed the 500 bonus miles with AA elite plus the miles for a $16 meal. If we had known we would have gone elsewhere for our third restaurant of the month. If anyone has successfully resolved this kind of problem I would appreciate it if you would post the details. I'm planning on calling AA customer service tomorrow.
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DtG
Aug 1, 2000 | 4:28 pm
#19
Join Date: Apr 1999
Posts: 422
In 1999 I credited dining miles to both the NWA & Delta programs. The crediting was flawless, in that all dining thru the last day of the month was in the acct by the 15th of the next month.
Since early 2000 the program has been managed by Signature Group which took over Dining ala Card. My experience has been "spotty" posting, requiring me to call every month to request the missing miles. Sometimes it gets corrected, sometimes not. Also, beware that restaurants drop out of the program and they try to deny you credit even if the restaurant is in a printed directory effective through a later date. A supervisor @ Signature recently told me that they have worked out most of the bugs in the system, & that better days are ahead. Unfortunately, my very recent experience is more indigestion than miles credit, & I'm getting tired of faxing receipt copies to sweet talking people who DO NOT solve the problems.
I'm waiting until the end of 8/00 for all the corrections to be made, but if the program is still not up to par I intend to complain to Beth Shultis, NWA honcho of World Perks. She took over after Rick Dow left NWA.
Since early 2000 the program has been managed by Signature Group which took over Dining ala Card. My experience has been "spotty" posting, requiring me to call every month to request the missing miles. Sometimes it gets corrected, sometimes not. Also, beware that restaurants drop out of the program and they try to deny you credit even if the restaurant is in a printed directory effective through a later date. A supervisor @ Signature recently told me that they have worked out most of the bugs in the system, & that better days are ahead. Unfortunately, my very recent experience is more indigestion than miles credit, & I'm getting tired of faxing receipt copies to sweet talking people who DO NOT solve the problems.
I'm waiting until the end of 8/00 for all the corrections to be made, but if the program is still not up to par I intend to complain to Beth Shultis, NWA honcho of World Perks. She took over after Rick Dow left NWA.