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Thread: Dining Programs
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Old Aug 1, 2000 | 4:28 pm
  #19  
knowitall
 
Join Date: Apr 1999
Posts: 422
In 1999 I credited dining miles to both the NWA & Delta programs. The crediting was flawless, in that all dining thru the last day of the month was in the acct by the 15th of the next month.

Since early 2000 the program has been managed by Signature Group which took over Dining ala Card. My experience has been "spotty" posting, requiring me to call every month to request the missing miles. Sometimes it gets corrected, sometimes not. Also, beware that restaurants drop out of the program and they try to deny you credit even if the restaurant is in a printed directory effective through a later date. A supervisor @ Signature recently told me that they have worked out most of the bugs in the system, & that better days are ahead. Unfortunately, my very recent experience is more indigestion than miles credit, & I'm getting tired of faxing receipt copies to sweet talking people who DO NOT solve the problems.

I'm waiting until the end of 8/00 for all the corrections to be made, but if the program is still not up to par I intend to complain to Beth Shultis, NWA honcho of World Perks. She took over after Rick Dow left NWA.
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