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My Points? Where are you?

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Old Jan 9, 2000 | 10:56 am
  #1  
Original Poster
formerly known as CARTflagman
20 Countries Visited
5M
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25 Years on Site
 
Join Date: Dec 1999
Posts: 1,322
My Points? Where are you?

Since the end of 1999, I have not had any mail sent to me by My Points. Did they give up on advertising?
xFlagger is offline  
Old Jan 9, 2000 | 10:58 am
  #2  
Original Member, Moderator: Hotel Deals and MilesBuzz
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Join Date: May 1998
Location: Washington, DC
Posts: 14,291
It's not just you; none for me either.



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MileageAddict is offline  
Old Jan 9, 2000 | 11:03 am
  #3  
50 Countries Visited100 Nights25 Years on Site
 
Join Date: Feb 1999
Location: Washington DC
Programs: UA GS, SAS Gold, EK Gold, BA Gold, Marriott Titanium, HH Diamond
Posts: 801
i've been getting emails from them. not many but a few did come last week.
indogulf is offline  
Old Jan 9, 2000 | 1:27 pm
  #4  
Original Member and FlyerTalk Evangelist
10 Countries Visited
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Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
Posts: 16,619
I've gotten a couple in the new year ...

I would guess most .com companies spent their advertising dollars before Christmas ... I was getting tons of mails then ...
Beckles is offline  
Old Jan 9, 2000 | 1:44 pm
  #5  
Commander Catcop
 
Join Date: May 1998
Posts: 10,259
No e-mails for me!

I guess My Points overloaded its systems and needs to recoup.

IT will be nice when the e-mails start again. These points are headed to Marriott.
Catman is offline  
Old Jan 9, 2000 | 5:57 pm
  #6  
 
Join Date: Jul 1999
Location: SEA
Posts: 3,178
I've been getting 1-2 per week regularly. May have missed some, but don't remember.
shadow is offline  
Old Jan 9, 2000 | 7:24 pm
  #7  
Original Member
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Join Date: May 1998
Location: The County, Maine
Posts: 830
Thanks for the posts by everyone, as I thought it was only me. I think Beckles is right about Christmas advertising and corporate budgets. Freeride.com has not been as generous with their points for visiting websites either lately.
general45 is offline  
Old Jan 10, 2000 | 8:14 am
  #8  
 
Join Date: Jun 1999
Location: Chicago Suburbs
Posts: 196
I've only gotten a few this year too but then the big Christmas spending is over. We kind of have to expect that.
MilesNut is offline  
Old Jan 10, 2000 | 10:12 am
  #9  
Suspended
 
Join Date: Nov 1999
Posts: 24,150
Not only no-email but they owe me over 5,000 pts.,spoke to c.s. mid-dec they said they would look into it .The prob is the comps that have the sites unless you get the comfirmation right away your at their mercy if it keeps up I'll just forget about it although its a good way to MILES.
craz is offline  
Old Jan 10, 2000 | 10:13 am
  #10  
Suspended
 
Join Date: Nov 1999
Posts: 24,150
Not only no-email but they owe me over 5,000 pts.,spoke to c.s. mid-dec they said they would look into it .The prob is the comps that have the sites unless you get the comfirmation right away your at their mercy if it keeps up I'll just forget about it although its a good way to MILES.
craz is offline  
Old Jan 10, 2000 | 11:27 am
  #11  
 
Join Date: Jan 2000
Location: Missoula, MT
Programs: United 1P
Posts: 363
I got one today ! You may want to click a few more of the categories on your MyPoints registration. And, of course, click away and respond to those offers that work for you!
Wombat18 is offline  
Old Jan 10, 2000 | 11:29 am
  #12  
 
Join Date: May 1999
Location: Salt Lake City, UT, U.S.A.
Posts: 260
I don't even care about that, because I may not get the 10 points for reading the e-mail.
yeelam is offline  
Old Jan 10, 2000 | 12:27 pm
  #13  
Original Member
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3M
All eyes on you!
25 Years on Site
 
Join Date: May 1998
Location: Reno, NV (RNO)
Programs: AA LT Platinum, AS, UA Premier Silver, DL, HHonors Gold, Marriott LT Titanium, Hyatt, IHG Platinum
Posts: 4,723
MyPoints is a joke! (Yes, I'll take another opportunity to bash them). My account continues to say "disabled" everytime I access it, although things seem to work if I refresh my member key everytime. This has been going on since July and 3 e-mails have gotten no where. I called last month and they said they would look into it (again). No change yet.

Have not received any e-mails in months even by checking everything in my profile.

They still owe me 600 points. I was told that they were posting 100 points for one offer I responded to, but that was two weeks ago and nothing yet. The other 500 have been outstanding since early November. E-mails are useless.

Bottom line is they get no further business from me until the problems are fixed. These guys have taken customer service to a new low! Ah, that feels better!
MileKing is offline  
Old Jan 10, 2000 | 7:42 pm
  #14  
Original Poster
formerly known as CARTflagman
20 Countries Visited
5M
All eyes on you!
25 Years on Site
 
Join Date: Dec 1999
Posts: 1,322
Thanks to all! I've got to be more "detective-like" an hunt these points down, looks they're still out there.

Hopefully they can be more proactive with the site and the problems that are occuring.
xFlagger is offline  
Old Jan 11, 2000 | 5:51 am
  #15  
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Join Date: Nov 1999
Location: Monterey, California
Programs: Affiliated with all, participate in some
Posts: 2,194
I have had many problems with mypoints also. When I signed up in October I kept careful records of the sites I visited. I was making some purchases and after a month I figured my account at over 10,000 points, but less than 5,000 were in my account. I sent many e-mails and copies of my purchase orders. Over the course of December I received about 5,000 points. I gave up trying to correlate their points with 'mypoints' total because they were so poorly labeled in my account balance. I think I finally did get most of them. I made my first purchase in two months this past week. I will see if they are getting any better.
satori is offline  


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