Join Date: May 1998
Location: Reno, NV (RNO)
Programs: AA LT Platinum, AS, UA Premier Silver, DL, HHonors Gold, Marriott LT Titanium, Hyatt, IHG Platinum
Posts: 4,723
MyPoints is a joke! (Yes, I'll take another opportunity to bash them). My account continues to say "disabled" everytime I access it, although things seem to work if I refresh my member key everytime. This has been going on since July and 3 e-mails have gotten no where. I called last month and they said they would look into it (again). No change yet.
Have not received any e-mails in months even by checking everything in my profile.
They still owe me 600 points. I was told that they were posting 100 points for one offer I responded to, but that was two weeks ago and nothing yet. The other 500 have been outstanding since early November. E-mails are useless.
Bottom line is they get no further business from me until the problems are fixed. These guys have taken customer service to a new low! Ah, that feels better!