Merry Flyer: I'm thinking the Wig Offer is
for those "beautiful celebrities/stars" who
fly Virgin and don't want to be mobbed by
adoring fans. Like Leo DeCaprio wanting to
avoid the Titanic fans... he gets a wig.

It could also be for FlyerTalk members who
don't want to be mobbed by Emmett_Nancy_
Lucy_Roberto types.

Yes, I went off the topic, but the wig thing
was so funny!!! CATMAN

Merry - Nancy's info says that she's a front desk manger. I'm not certain whether this means that she works in a stable, eats French food, or is French & eats desks...

Virgin have a habit of catering to your every whim & desire before you even know that they exist. Perhaps a fake ponytail is exactly the accessory that every successful business person needs?

And Catman - enjoy Maui. This meece is getting its dancing shoes out...

I have to rant.

For the last 18 months I have been trying to get Aeroplan credit for a Swissair flight from Africa to Zurich. After talking to & faxing Aeroplan reps in England several times last year I was credited with two ZRH-LHR segments - for a lousy 1000 miles, which is nothing like the 5000 miles I should have had. I've written to them several times trying to get this changed, not received any response to some of my letters, and today I finally got a letter back which said, in part:
"milage adjustments to your account can be requested up to 6 months following an Aeroplan partner transaction. As your correspondence was not received within this period we are unable to credit your account. ... We would like to advise that Swissair is no longer an Aeroplan partner effective March 29 1998.." - nice of them to let me know that in advance.

They then went on to thank me for my loyalty. Not bloody likely!

Not to mention that, when using their erstwhile partners, I would make certain that my aeroplan number was in the system when I booked my ticket and when I checked in, - and I still didn't get credit for many of my flights.

The letter I got today didn't even list a number to call - so I got one from their Website. It was busy the first 3 times I tried it, then I finally got into computer hell. After ten minutes of pressing buttons, choosing English or Francais & being endlessly routed to another menu or asked to wait I hung up, as whoever finally answered the phone wasn't likely to be any more helpful than the 'Manager, Aeroplan - Customer Service Center' who wrote the idiotic letter. And of course I can't contact HIM directly!

When are they going to start behaving like a grown-up ff plan?

This is a really fast way to lose clients.

Okay, rant over.

I'm curious about what hotel nancy would be
a front desk manager for. She seems to have
such a busy schedule with parties and traveling. It's the CAT in me...

And "curiosity does NOT kill the cat." That's
superstition. CATMAN

BaoBab... sorry you are running into roadblocks to get credit for your flights.
That is an appropriate rant in the cat's
book.

A suggestion: Maybe also put it under a new
topic under Swissair/Aeroplan. There may
be members there to help you. Also this may
be worth a letter to Inside Flyer... They
may be able to guide you. CATMAN

Catman - I did.

Sorry about the double rant. I was THAT angry...

Speaking of RANTS about email to airlines, I have a triple rant with CO. Although the OnePass Service Center answered my email about a new elite level, that is the first answer that I have received from CO this year. Maybe they just do not answer complaint emails. This "Dear Gordon" BS is exactly that. At least CO could change the
form to say "Dear Non-responsive Customer Service". CO may "Work Hard & Fly Right" but so do I, and I AM the Customer.

como esta usted, el hombre gato?

Me amigo Jaws43... Senior Gato esta muy bien!
(My spanish is rusty from not using it since
COllege!) And hopefully by this time tomorrow
I'll will be laid back on a nice beach in Maui! CAN"T WAIT!!!

Getting back on topic... COntinental also has
been slow on responding to me, but I assumed
because I was a lowly One Pass member. But
it's inexcusable for CO to be slow to respond
to Gold's like you. You made CO the soaring
airline that it is now.

Then when they do respond CO responds in duplicate so I have two membership cards, two newsletters, two of everything. Maybe
one's for the Cats!

Maybe with the new Tier you'll get responses
in half the time! CATMAN

Just a new post to get the "Wily Cat" back on track.

Muchas Gracias, Me Amigo Jaws43.

El gato nessicita una vacacion Pronto!
SR. HOMBRE GATO

With this site becoming so-multi lingual,
I thought I would share with you a trick I
MAY try someday to get an upgrade...

QUANTO OMNI FUNKUS MORITATI... "When all else
fails... play dead." (The pledge of the
members of "Possum Lodge" -- from "The New
Red Green Show" -- CBC T-V. I am a member,
no miles or points but a lot of fun!)

Maybe if I play dead at the checkin counter
the nice flight attendant would take pity and
give me an upgrade. Then I'll make a
"miraculous" recovery!

This is my attempt at Friday Humour... And it
is somewhat related to frequent travel so I'm
still on the topic (funny, HUH?) CATMAN

The gate people would recognize, by the cat hair, that you have 9 lives. El Gato, it may work for all of us, but you & Aubie are
doomed.

This is definitely a Buzz-Omni subject:

There are airline frequent flyer program,
frequent guest programs and from The Ruth's
Chris Steakhouse chain, The "Steak House
Club" where frequent diners who show the card
get a bonus (Like desert or a drink or appetizer for free.) ON your birthday they
give you a gift certificate and a piece of
cake with a candle (They DON"T sing "Happy
Birthday" unless you want it.)

There are probably better steakhouses, but
I like this place and the personal attention
I get there.

Also in Toronto: a place THe Ol'Tom really
enjoyed: "The Kit Kat Cafe" (Does NOT have that kind of entertainment guys! Great Italian food, friendly staff and cat memorabila all over. They even have a live Cat as host! Got to meet and greet him!)

THe folks hosting my business trip thought
I would get a kick of "KIT KAT." And I showed
them how to use credit cards to get more
Air Canada Aeroplan or other airline miles.

And I ended up getting miles from KIT KAT
anyway. Charged on AMEX.

The Cat's back in rare form! And Today's
winner of the Emmett_Nancy_Roberto award!
CATMAN