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echino Feb 9, 2017 9:14 pm

I had Alaska card that I cancelled a couple of months ago, and got the 2% cash back mbna card instead. Both cards had been showing up in my online account until about a couple of weeks ago, when I suddenly could not log in any more. I called, they fixed something, now I can log in fine, but only the current active 2% cash back card is showing in my profile. Alaska card is no longer showing there.

My plan is to reapply for the Alaska card about 3 months after cancelling. Will they approve it if I currently have another active mbna card (non-Alaska)?

pointshogger Feb 9, 2017 9:39 pm


Originally Posted by echino (Post 27889751)
I had Alaska card that I cancelled a couple of months ago, and got the 2% cash back mbna card instead. Both cards had been showing up in my online account until about a couple of weeks ago, when I suddenly could not log in any more. I called, they fixed something, now I can log in fine, but only the current active 2% cash back card is showing in my profile. Alaska card is no longer showing there.

My plan is to reapply for the Alaska card about 3 months after cancelling. Will they approve it if I currently have another active mbna card (non-Alaska)?

I am having trouble logging into my MBNA online account too. When I spoke to tech support they said they are having a system wide issue with the online login. Hope it is resolved soon.

jerry305 Feb 9, 2017 11:18 pm


Originally Posted by pointshogger (Post 27889826)
I am having trouble logging into my MBNA online account too. When I spoke to tech support they said they are having a system wide issue with the online login. Hope it is resolved soon.

Yes, I've tried every day since Saturday to log in. It's quite the issue they're having.

JJonahJ Feb 9, 2017 11:30 pm

Guys, as I mentioned in my post, just call MBNA's online banking support and mention that you've heard that cancelled cards at the online page is the issue and they should be able to fix it for you. If that's your case, I mean.

pointshogger Feb 10, 2017 6:47 am


Originally Posted by JJonahJ (Post 27890059)
Guys, as I mentioned in my post, just call MBNA's online banking support and mention that you've heard that cancelled cards at the online page is the issue and they should be able to fix it for you. If that's your case, I mean.

Mine is an active card. Glad there's a fix for cancelled cards at least.

jerry305 Feb 10, 2017 9:46 am


Originally Posted by JJonahJ (Post 27889276)
And furthermore: "You have...hmm, let me see....<counting, counting, counting...> 13 closed card accounts!". And I said "Ooopsies!".

JJJ, the Muttley-Lover

Ah. I didn't realize that having one cancelled card in my profile would be causing the login problem. I have 12 less cancelled cards in my profile than you did.

https://68.media.tumblr.com/59343cc2...92edo1_400.gif

JJonahJ Feb 10, 2017 3:01 pm


Originally Posted by jerry305 (Post 27891506)
I have 12 less cancelled cards in my profile than you did.

Jerry, kick off those sandals and put some running shoes on!

JJonahJ Feb 10, 2017 3:08 pm


Originally Posted by echino (Post 27889751)
I had Alaska card that I cancelled a couple of months ago, and got the 2% cash back mbna card instead. Both cards had been showing up in my online account until about a couple of weeks ago, when I suddenly could not log in any more. I called, they fixed something, now I can log in fine, but only the current active 2% cash back card is showing in my profile. Alaska card is no longer showing there.

My plan is to reapply for the Alaska card about 3 months after cancelling. Will they approve it if I currently have another active mbna card (non-Alaska)?

Should be no problem. Even better, actually. MBNA had been delaying our card applications because of the duplicate concurrent/active cards in our files, so they decided to shut down our older cards, before continuing with the process. Now we are cancelling our cards ahead of time, before applying for that same card product, so that they don't do it for us on our behalf.

pokee Feb 10, 2017 6:19 pm

I had them shut down my profile because of the cancelled cards still sitting there. I created a new one when I got my new AS MC.

hearna Feb 13, 2017 7:01 pm

My sister canceles her rbc westjet mastercard not knowing she would lose her unused 99$ companion flight. She now needs one, what is the chance of opening a new account 2 montha later? Will she get her westjet dollars and companion voucher? The card has an up front annual fee so as long as shes paying that she should be fine I would think?

Any experience with this or any other rbc mastercard?

jerry305 Feb 13, 2017 10:20 pm


Originally Posted by hearna (Post 27905524)
My sister canceles her rbc westjet mastercard not knowing she would lose her unused 99$ companion flight. She now needs one, what is the chance of opening a new account 2 montha later? Will she get her westjet dollars and companion voucher? The card has an up front annual fee so as long as shes paying that she should be fine I would think?

Any experience with this or any other rbc mastercard?

Alternative:
You could apply for the card yourself, and buy the ticket and companion fare through your card.

hearna Feb 13, 2017 11:42 pm


Originally Posted by jerry305 (Post 27906094)
Alternative:
You could apply for the card yourself, and buy the ticket and companion fare through your card.

Believe for that to work one of the pax has to be the card or voucher holder.

jubberly Feb 14, 2017 7:01 pm


Originally Posted by hearna (Post 27905524)
My sister canceles her rbc westjet mastercard not knowing she would lose her unused 99$ companion flight. She now needs one, what is the chance of opening a new account 2 montha later? Will she get her westjet dollars and companion voucher? The card has an up front annual fee so as long as shes paying that she should be fine I would think?

Any experience with this or any other rbc mastercard?

If she can get approved thru an online application,then she would also get the $250 welcome wj dollars,as well as new companion ticket voucher.If she is not immediately approved and has to call....then the old account may be reopened and she would have to wait for the next year's companion voucher.

jubberly Feb 14, 2017 7:07 pm


Originally Posted by hearna (Post 27906291)
Believe for that to work one of the pax has to be the card or voucher holder.

A pax has to be the cardholder.The pax for the voucher has to be booked on the same flight as the c/h.

jerry305 Feb 14, 2017 11:15 pm


Originally Posted by hearna (Post 27906291)
Believe for that to work one of the pax has to be the card or voucher holder.


Originally Posted by jubberly (Post 27910428)
A pax has to be the cardholder.The pax for the voucher has to be booked on the same flight as the c/h.

Sorry. Thank you for correcting me.


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