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-   -   Points.com [Consolidated] (https://www.flyertalk.com/forum/milesbuzz/1182481-points-com-consolidated.html)

DJ Bitterbarn Mar 19, 2013 4:01 am


Originally Posted by beachmouse (Post 20413620)
Priority Club seems to be back as an exchange option. It just let me move my Best Buy points over there. (still roughly 2 BB points to 1 PC point rate.)

Perfect! I see it, and just emptied out my VX account (finally!)

cda322 Mar 19, 2013 3:14 pm


Originally Posted by UA Fan (Post 20313778)
My mom cannot seem to register her AA account. The error message is always along the lines of 'we cannot communicate with AA at this time' . Anyone have this problem?

I've had the same problem. I e-mailed them and received a response that I needed to call in and provide them with information. It was too much effort and sounded a little too shady for the marginal benefit I sometimes receive from points.com.

Angeleno228 Jul 22, 2013 8:05 am

My points.com account no longer shows US Airways as a transfer option in the "transfer, exchange & buy" section -- before jumping to conclusions, is anyone else having the same issue? If so, this might be the end of the Aeroplan --> US Airways transfer option.

gv111 Jul 22, 2013 8:23 am


Originally Posted by Angeleno228 (Post 21137989)
My points.com account no longer shows US Airways as a transfer option in the "transfer, exchange & buy" section -- before jumping to conclusions, is anyone else having the same issue? If so, this might be the end of the Aeroplan --> US Airways transfer option.

Yes, my account has the same issue.

saranyc Jul 22, 2013 1:03 pm

They say US Airways no longer being an option is a bug and it'll be fixed shortly... of course they've been saying this for two weeks now so we'll see.

travelkid Jul 26, 2013 9:19 am


Originally Posted by saranyc (Post 21139730)
They say US Airways no longer being an option is a bug and it'll be fixed shortly... of course they've been saying this for two weeks now so we'll see.

I would say the whole program is a bug:D

Marathon Man Jul 26, 2013 9:22 am


Originally Posted by travelkid (Post 21161830)
I would say the whole program is a bug:D

I would agree. It has been a bug in its new and old form and I have been saying this on here since 2003.

beachmouse Sep 4, 2013 6:48 pm

Got an e-mail today saying you could now do surveys on points.com via e-rewards sibling company peanut labs and get points/miles in return.

Participating companies right now- Alaska, AA, Frontier, Hawaii, Icelandair, Avianca Life Miles, Priority Club, Best Buy Rewards Zone, US Airways, Virgin America

yerffej201 Sep 4, 2013 7:24 pm

US Airways still hasn't been fixed... so much for a bug...

Tiki Oct 26, 2013 4:21 pm

US & UA not available for swapping on Points.com
 
Lat night, I logged into Points.com just as a quickie way to check my balances and noticed the trade/exchange options were greyed out for both UA & US. These options are still available for AA so I would encourage anyone who has orphaned points (Best Buy, Frontier or ??) in programs they don't use to swap them to AA. No one knows how long they will be an option.

There is a screenshot of what I am talking about on my blog.

yerffej201 Oct 26, 2013 11:50 pm


Originally Posted by Tiki (Post 21673928)
Lat night, I logged into Points.com just as a quickie way to check my balances and noticed the trade/exchange options were greyed out for both UA & US. These options are still available for AA so I would encourage anyone who has orphaned points (Best Buy, Frontier or ??) in programs they don't use to swap them to AA. No one knows how long they will be an option.

There is a screenshot of what I am talking about on my blog.

us is removed permanently, no idea about ua

emcampbe Oct 27, 2013 2:40 am

US & UA not available for swapping on Points.com
 
AFAIK, pre and post merger, UA never allowed you to swap out of the program. Not sure about into MP, though.

jc489 Nov 25, 2013 2:18 pm

trading miles
 
is there a place to trade like delta skymiles for united miles?

MattEvan Nov 25, 2013 6:12 pm


Originally Posted by jc489 (Post 21852924)
is there a place to trade like delta skymiles for united miles?

http://bit.ly/1ia7Lis

KenInEscazu Jun 26, 2014 7:27 pm

points.com Points Select Dumped Us
 
My company, an online merchant, has been a customer of points.com's Points Select loyalty program since last July. These kinds of programs don't just take off on their own. They take customer development, advertising, programming, man hours.... in other words, money!

Today we received a "Dear John" email from them with no explanation with regard to the reason. They are simply dumping us as of September 1st or when our balance reaches zero, whichever comes first.

We have been trying to get the new banners for weeks, as they have added new program participants which we desperately wanted to promote. One reply claiming they were working on getting them for us, but no banners. Now we have spent all this time and money developing this program in more ways than I can describe here, and BAM. Adios!

FYI, this program isn't cheap. At a cost of $0.0425/mile or point, it is not something any of us would ever purchase for ourselves. It's also on autopilot for them. We do all the work, going to their website to enter customer email addresses, names and number of points to award, at which point the customer receives an auto-generated email with their claim code.

Having read nothing positive about points.com on these threads, I was thinking that we had found the one good thing they had to offer. Now we are just screwed. More time undoing all the things we have spent time doing for the last year, and hoping we don't miss anything. Possibly losing customers that we have invested our time and money to develop.

We are angry, stunned and financially damaged as a result of this inexplicable action. What arrogance to just boot a good, paying customer who isn't simply low maintenance, but virtually NO maintenance for them. As I said, it's all self service.

I'm hoping to find others who have had experience with these people and can possibly shed some light on what, if any measures we could take to convince them to continue to take our money. If there were any kind of competition to their service, we would simply laugh and switch, but they were exactly what we had looked for for years.

Anyone have any experience and/or hope to share, please?

Right now, we are just sitting around :mad:


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