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-   -   Points.com [Consolidated] (https://www.flyertalk.com/forum/milesbuzz/1182481-points-com-consolidated.html)

UNHBuzzard Feb 9, 2013 1:21 pm


Originally Posted by milehighclubnz (Post 20214214)
That's what happens when you have a monopoly - someone (or even us FTers) could start a counter-points.com to rival it.

I'm in. ^

DJ Bitterbarn Feb 12, 2013 7:43 am

So I haven't found this elsewhere, but has anyone else had issue with points.com and Priority Club? Specifically:


Currently, we're unable to display IHG Priority Club balances or complete transactions with this program. We're working hard behind the scenes to fix the issue and we'll be sure to update you once it's resolved. We are very sorry for the inconvenience
I've got this for roughly the last week or so, but as I'm naturally skeptical about these sorts of things, is there more info out there that I may have missed? Or is it actually just a hiccup and not something more sinister?

UA Fan Feb 19, 2013 8:59 pm

How do I change the email on points.com?
 
I recently changed email ID's and need to change it on points.com as well.

However when I click on profile - communication I do not see a way to edit my email ID.

mhen Feb 20, 2013 6:24 am

I wanted to do this a while ago and I emailed points.com to ask how.
Answer was:

Thank you for contacting Points.com.
We can help you with this by phone, please call us on our Customer Support line at 1-866-737-9904 and one of our representatives will gladly assist you with your account. We're available from Monday to Friday 10 a.m. to 5 p.m. EST.


However I never got around to doing it.

UA Fan Feb 20, 2013 10:32 am


Originally Posted by mhen (Post 20282458)
I wanted to do this a while ago and I emailed points.com to ask how.
Answer was:

Thank you for contacting Points.com.
We can help you with this by phone, please call us on our Customer Support line at 1-866-737-9904 and one of our representatives will gladly assist you with your account. We're available from Monday to Friday 10 a.m. to 5 p.m. EST.


However I never got around to doing it.

Why do companies make things like this. What could possibly be the need to call in? Calling is one of my pet peeves.

nall Feb 20, 2013 12:09 pm


Originally Posted by milehighclubnz (Post 20214214)
That's what happens when you have a monopoly - someone (or even us FTers) could start a counter-points.com to rival it.

Are we sure they don't have a patent or something?

blueeagle3 Feb 21, 2013 10:04 am

Count me in!

XMS91 Feb 21, 2013 12:19 pm


Originally Posted by nall (Post 20284677)
Are we sure they don't have a patent or something?

Probably not a patent; most likely some contract that grants them exclusivity with the different providers.

MrHalliday Feb 21, 2013 4:40 pm


Originally Posted by milehighclubnz (Post 20214028)
I am challenging Points.com on their assertion that they canceled the Amtrak-Asia Miles conversions because of the erroneous rate.

Any news on your challenge??

UA Fan Feb 21, 2013 5:11 pm


Originally Posted by mhen (Post 20282458)
I wanted to do this a while ago and I emailed points.com to ask how.
Answer was:

Thank you for contacting Points.com.
We can help you with this by phone, please call us on our Customer Support line at 1-866-737-9904 and one of our representatives will gladly assist you with your account. We're available from Monday to Friday 10 a.m. to 5 p.m. EST.


However I never got around to doing it.

Thanks called them and got it done.

beachmouse Feb 21, 2013 6:02 pm

I've had the Priority Club no exchanges message for about two weeks now as well. Hopefully they fix it before I hit the mandatory cash out point for Best Buy Rewards Zone from that program's daily poll because I was planning on that exchange being there.

DJ Bitterbarn Feb 25, 2013 12:58 am

Just checked this morning and the error message for Priority Club is gone from points.com. Now it seems you just can't exchange at all.

UA Fan Feb 25, 2013 10:18 am

My mom cannot seem to register her AA account. The error message is always along the lines of 'we cannot communicate with AA at this time' . Anyone have this problem?

yerffej201 Mar 4, 2013 7:59 pm


Originally Posted by DJ Bitterbarn (Post 20311785)
Just checked this morning and the error message for Priority Club is gone from points.com. Now it seems you just can't exchange at all.

Isn't it because of the error exchange rate with amtrak?

beachmouse Mar 13, 2013 1:05 pm

Priority Club seems to be back as an exchange option. It just let me move my Best Buy points over there. (still roughly 2 BB points to 1 PC point rate.)


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