Topguest additional points for checkins [Update Jan 2014 - program has ended]
Mar 24, 2012, 8:28 pm
#511
Join Date: Nov 2008
Location: Home Airports: CAE/CLT
Programs: Hyatt Globalist, National Executive
Posts: 5,452
Mar 24, 2012, 8:44 pm
#512
Join Date: Jun 2005
Location: Chicago
Programs: UA, AA, US, DL, PC Plat, Dollar, Avis, National, SPG, HH Gold, CC Gold
Posts: 1,212
My BW miles hit almost instantly as well. Hilton has a little lag. But I have huge problems with Wyndham. I have checked in a number of times and have only had 1 check in post to my Wyndham account. Hubby is having the same problem as well. I'm waiting for something to show up before I try checking it with Wyndham again.
Mar 25, 2012, 12:17 am
#513
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,470
Mar 25, 2012, 12:23 pm
#514
Join Date: Sep 2011
Location: YVR
Posts: 38
Just want to say for PC, same thing happened to me. About 3000 pts just posted. Also I wasn't getting United points for my checkin, so I emailed them and they fixed it for me ([email protected]).
HTH!
HTH!
Got an update regarding Topguest to Priorityclub points not posting since December. Seems like they were stuck somewhere. I checked into a Crowne Plaza past weekend on Facebook, got the e-mail, and much to my surprise found about 2000 points posted in my Priorityclub account from Topguest in about 40 single transactions of 50 points each. These must be the ones missing since December.
Mar 25, 2012, 2:19 pm
#515
Join Date: Jun 2005
Location: Chicago
Programs: UA, AA, US, DL, PC Plat, Dollar, Avis, National, SPG, HH Gold, CC Gold
Posts: 1,212
I have been careful, I've been checking in at Wingates. My topguest points show 250 points but Wyndham account only shows 50 points. I'm not sure where the other 200 points are. I'm waiting through the end of this month to see if they show up. Lat time they posted on the 26th. Maybe they just post once a month. At least that is what I am hoping.
Mar 26, 2012, 4:21 am
#518
Join Date: Jul 2003
Location: LGW/MLA
Programs: AX/Accor/IHG Plat, Hilton Diamond, SPG/Carlson Gold, BA Silver, KM Permanent, JJC (Retd)
Posts: 607
I have the opposite problem. Instead of being too far away from the property, I am too close.
This happens with foursquare, when they've got the property location in the wrong place. If you attend the property and check-in, you won't get points if foursquare believe the location is actually somewhere else.
1 out of 2 of my local Best Westerns are where they say they are, and 0 out of 1 Holiday Inns.....In fact if the Holiday Inn was where they say it is, it'd be in another country.
I've done the updates to report the bad locations, but nothing has changed so far.
This happens with foursquare, when they've got the property location in the wrong place. If you attend the property and check-in, you won't get points if foursquare believe the location is actually somewhere else.
1 out of 2 of my local Best Westerns are where they say they are, and 0 out of 1 Holiday Inns.....In fact if the Holiday Inn was where they say it is, it'd be in another country.
I've done the updates to report the bad locations, but nothing has changed so far.
Mar 27, 2012, 10:43 am
#520
Join Date: Jan 2011
Posts: 749
I have the opposite problem. Instead of being too far away from the property, I am too close.
This happens with foursquare, when they've got the property location in the wrong place. If you attend the property and check-in, you won't get points if foursquare believe the location is actually somewhere else.
1 out of 2 of my local Best Westerns are where they say they are, and 0 out of 1 Holiday Inns.....In fact if the Holiday Inn was where they say it is, it'd be in another country.
I've done the updates to report the bad locations, but nothing has changed so far.
This happens with foursquare, when they've got the property location in the wrong place. If you attend the property and check-in, you won't get points if foursquare believe the location is actually somewhere else.
1 out of 2 of my local Best Westerns are where they say they are, and 0 out of 1 Holiday Inns.....In fact if the Holiday Inn was where they say it is, it'd be in another country.
I've done the updates to report the bad locations, but nothing has changed so far.
The points you mention are the ones that foursquare gives you. Yes if you are too far foursquare does not award you points for the checkin. These points are not related to the topguest promo points awarded for checkins. I've been standing in the actual property and had foursquare say I'm too far away--their app is just not precise enough sometimes due to GPS issues. But topguest looks at your checkins, not your foursquare points. So it seems to have an automated check that searches your registered foursqure account checkins for hotel keywords and then give you points based on this. I also sync these checkins to my facebook, but have not tested if it is actually these foursquare checkins posting to facebook that are generating the "hit" with topguest.
There are Problems:
Topguest is very sporatic in actually seeing your checkins. Sometimes I check in and immediately get an email that I was awarded points. Somtimes I check in, then later in the day I'm at a different place and I check in there, and all of a sudden it is like topguest gets "unstuck" and points from both checkins hit my email. Another issue is that their "day" ends around 3-4pm my time so a checkin around that time may count for the next day. Then when you are at the same property the next morning and I check in, you won't see an email ever because I technically already checked in that "day." This could lead to confusion and thinking that they are not correctly offering points for checkins.
Then there's the issue of waiting for them to push your points from topguest to your actual loyalty accounts. This is usually delayed days/weeks as well.
Basically: There is no way to audit this program, there is no predictable pattern of the company's behavior, there is no way to know what points have already been awarded, and there is no way to keep a good total of what points you should have. BUT it sure has been a nice way to get a boatload of points for me, so I'm just shutting up and enjoying the ride.
Many times I've thought "oh great, its over... no more points." And then the next day I get 3 emails in a row giving me points for checkins from the past two days.
Mar 27, 2012, 11:54 am
#521
Join Date: Jun 2005
Location: Chicago
Programs: UA, AA, US, DL, PC Plat, Dollar, Avis, National, SPG, HH Gold, CC Gold
Posts: 1,212
There is a lot of confusion here. My experience has been check in, either m.foursquare.com or on the mobile app, get points.
The points you mention are the ones that foursquare gives you. Yes if you are too far foursquare does not award you points for the checkin. These points are not related to the topguest promo points awarded for checkins. I've been standing in the actual property and had foursquare say I'm too far away--their app is just not precise enough sometimes due to GPS issues. But topguest looks at your checkins, not your foursquare points. So it seems to have an automated check that searches your registered foursqure account checkins for hotel keywords and then give you points based on this. I also sync these checkins to my facebook, but have not tested if it is actually these foursquare checkins posting to facebook that are generating the "hit" with topguest.
There are Problems:
Topguest is very sporatic in actually seeing your checkins. Sometimes I check in and immediately get an email that I was awarded points. Somtimes I check in, then later in the day I'm at a different place and I check in there, and all of a sudden it is like topguest gets "unstuck" and points from both checkins hit my email. Another issue is that their "day" ends around 3-4pm my time so a checkin around that time may count for the next day. Then when you are at the same property the next morning and I check in, you won't see an email ever because I technically already checked in that "day." This could lead to confusion and thinking that they are not correctly offering points for checkins.
Then there's the issue of waiting for them to push your points from topguest to your actual loyalty accounts. This is usually delayed days/weeks as well.
Basically: There is no way to audit this program, there is no predictable pattern of the company's behavior, there is no way to know what points have already been awarded, and there is no way to keep a good total of what points you should have. BUT it sure has been a nice way to get a boatload of points for me, so I'm just shutting up and enjoying the ride. Many times I've thought "oh great, its over... no more points." And then the next day I get 3 emails in a row giving me points for checkins from the past two days.
The points you mention are the ones that foursquare gives you. Yes if you are too far foursquare does not award you points for the checkin. These points are not related to the topguest promo points awarded for checkins. I've been standing in the actual property and had foursquare say I'm too far away--their app is just not precise enough sometimes due to GPS issues. But topguest looks at your checkins, not your foursquare points. So it seems to have an automated check that searches your registered foursqure account checkins for hotel keywords and then give you points based on this. I also sync these checkins to my facebook, but have not tested if it is actually these foursquare checkins posting to facebook that are generating the "hit" with topguest.
There are Problems:
Topguest is very sporatic in actually seeing your checkins. Sometimes I check in and immediately get an email that I was awarded points. Somtimes I check in, then later in the day I'm at a different place and I check in there, and all of a sudden it is like topguest gets "unstuck" and points from both checkins hit my email. Another issue is that their "day" ends around 3-4pm my time so a checkin around that time may count for the next day. Then when you are at the same property the next morning and I check in, you won't see an email ever because I technically already checked in that "day." This could lead to confusion and thinking that they are not correctly offering points for checkins.
Then there's the issue of waiting for them to push your points from topguest to your actual loyalty accounts. This is usually delayed days/weeks as well.
Basically: There is no way to audit this program, there is no predictable pattern of the company's behavior, there is no way to know what points have already been awarded, and there is no way to keep a good total of what points you should have. BUT it sure has been a nice way to get a boatload of points for me, so I'm just shutting up and enjoying the ride. Many times I've thought "oh great, its over... no more points." And then the next day I get 3 emails in a row giving me points for checkins from the past two days.
Mar 27, 2012, 2:05 pm
#522
Join Date: Mar 2012
Location: BRU / SCQ / LUX
Programs: Iberia, BAEC GOLD/ Priority Club : ROYAL Amb / Miles and More: SEN
Posts: 913
some problems or ideas?
Does foursquare login + apart login to facebook --) DOuble points?
I read that people have different topguests accounts. But they give only to 1 miles-account, or do you have different miles accounts?
Does foursquare login + apart login to facebook --) DOuble points?
I read that people have different topguests accounts. But they give only to 1 miles-account, or do you have different miles accounts?
Mar 28, 2012, 6:27 am
#523
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
I've had similar issues with my TopGuest account ... I use the m.foursquare.com method to check-in (even though I am usually within 0.1 miles of a BW/HI Express/Doubletree some point during the day, so GPS should work). I've done 7 check-ins on foursquare in the past few days, but only 4 hit TopGuest. All have been "off-the-grid," but they've worked in the past so that shouldn't be an issue.
I checked in at a Doubletree at 3:59pm pacific, and it showed as same-day. However, the Best Western at 7:55pm pacific showed up as next day. So I agree that there's a late afternoon cutoff somewhere. Kind of annoying, but I'm not going to look a gift horse in the mouth.
(Actually, I just saw that I checked in at the Doubletree at 7:30pm, then 3:59pm the next day, but they counted as the same day, so that's why it didn't count twice.)
Also, if you're worried about keywords, search for valid locations here
Lastly, I don't think using 4sq + facebook will work, since you're looking at a maximum per hotel chain within the TopGuest program per day. Different TopGuest accounts can work, but I don't want to be a target for a shutdown because of 50 pts/day, so I'm going to keep my 1. This program serves a great function ... a family member is 400 HHonors points away from 10K, which is what I'll need for a GS hit if that program returns. This is such a simple way of topping off.
I checked in at a Doubletree at 3:59pm pacific, and it showed as same-day. However, the Best Western at 7:55pm pacific showed up as next day. So I agree that there's a late afternoon cutoff somewhere. Kind of annoying, but I'm not going to look a gift horse in the mouth.
(Actually, I just saw that I checked in at the Doubletree at 7:30pm, then 3:59pm the next day, but they counted as the same day, so that's why it didn't count twice.)
Also, if you're worried about keywords, search for valid locations here
Lastly, I don't think using 4sq + facebook will work, since you're looking at a maximum per hotel chain within the TopGuest program per day. Different TopGuest accounts can work, but I don't want to be a target for a shutdown because of 50 pts/day, so I'm going to keep my 1. This program serves a great function ... a family member is 400 HHonors points away from 10K, which is what I'll need for a GS hit if that program returns. This is such a simple way of topping off.
Mar 28, 2012, 8:55 am
#524
Join Date: Dec 2010
Location: Long Beach
Programs: HHonors Diamond, Hyatt Diamond
Posts: 1,171
I checked in at a Doubletree at 3:59pm pacific, and it showed as same-day. However, the Best Western at 7:55pm pacific showed up as next day. So I agree that there's a late afternoon cutoff somewhere. Kind of annoying, but I'm not going to look a gift horse in the mouth.
Mar 28, 2012, 10:05 am
#525
Join Date: Oct 2010
Posts: 690
Good idea, lets discuss all the ways we can think of that the program can be scammed!