Ethics of hoarding points for free?
#16
Join Date: Nov 2009
Programs: HH Gold
Posts: 34
I don't think it is true that getting rewards happen at the expense of the average Joe. The rewards are taken out of the merchant fees; if the credit card companies didn't make at least a small profit on us pay-on-time reward maximizers they wouldn't give us credit cards.
That said, I do think the whole system with merchant fees leading to rewards is a bit screwed up. It would seem that in this day and age the merchant and I could make a deal where I got a few percent discount and he was paid directly out of my bank account (~debit card), thus cutting out the credit card middle man. For reasons I don't understand, however, it is illegal for merchants to charge more for customers using credit cards, even if they have to pay steep fees.
That being the case, it normally isn't possible to get a cash discount directly so we frugal optimizers have to use a credit card for the cashback and rewards, even though we have no need for credit.
That said, I do think the whole system with merchant fees leading to rewards is a bit screwed up. It would seem that in this day and age the merchant and I could make a deal where I got a few percent discount and he was paid directly out of my bank account (~debit card), thus cutting out the credit card middle man. For reasons I don't understand, however, it is illegal for merchants to charge more for customers using credit cards, even if they have to pay steep fees.
That being the case, it normally isn't possible to get a cash discount directly so we frugal optimizers have to use a credit card for the cashback and rewards, even though we have no need for credit.
#17
FlyerTalk Evangelist


Join Date: Jul 2003
Location: Florida
Posts: 30,342
That said, I do think the whole system with merchant fees leading to rewards is a bit screwed up. It would seem that in this day and age the merchant and I could make a deal where I got a few percent discount and he was paid directly out of my bank account (~debit card), thus cutting out the credit card middle man. For reasons I don't understand, however, it is illegal for merchants to charge more for customers using credit cards, even if they have to pay steep fees.
That being the case, it normally isn't possible to get a cash discount directly so we frugal optimizers have to use a credit card for the cashback and rewards, even though we have no need for credit.
That being the case, it normally isn't possible to get a cash discount directly so we frugal optimizers have to use a credit card for the cashback and rewards, even though we have no need for credit.
So the cash discount become a "discrimination" to about half of the consumers.
I agree with your last paragraph - this is the few ways we the financially responsible folks can actually get some rewards to our good behavior, in a society that seems to constant reward BAD behaviors. (think the bail out of the banks and the housing market as the prime examples).
#18
FlyerTalk Evangelist


Join Date: Jul 2003
Location: Florida
Posts: 30,342
As for the ethic front, others have offered lots of good arguments. I would add one more, we the financially responsible folks taking advantage of the marketing gimme from the banks, are far more ethical than those who took out Liar Loans to buy houses they could never afford and then default on their mortgages while blaming the banks and the society for their failures. (not to say the banks are not guilty, they are. But the homeowners who bought what they could never afford thru creative financing are just as guilty as the banks which loaned them the money.)
Right on!
#19




Join Date: Dec 2009
Location: Portland, Oregon USA
Posts: 32
I can't think of a business that practices in a more unethical way than credit card companies. How ethical is a 33% interest rate for example? Things happen to people (not all people in debt are stupid) and credit card companies show no mercy. In my opinion, I am doing the ethical thing by turning the tables and taking money from them that is freely offered.
#21
Join Date: Jun 2008
Location: PDX
Programs: OnePass, MilesPlus, AAdvantage, SkyMiles (unfortunately), PC Plat, HH Silver, Marriott Aluminium
Posts: 739
Here, here! (Or is that "hear, hear!"?) Anyway, well said!
#22
Formerly known as god_forbids
Join Date: Oct 2009
Programs: DL Kettle
Posts: 167
Increasingly, we will see mileage/cashback programs and the like discontinued as banks spread the hurt. So of your conscience bugs you don't worry too much, pretty soon your financial responsibility shall be properly punished.
#23
Suspended
Join Date: May 2008
Location: San Diego
Posts: 3,723
#24


Join Date: Mar 2007
Location: PDX
Posts: 997
#25




Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,292
How is it unethical? If I'm willing to let you borrow money for 50% APR plus a $10 transaction fee, how am I being unethical if you have the opportunity to simply say "no thanks"? Banks aren't in it for philanthropy; they are profit-seeking entities, and perfectly entitled to be such. If none is willing to offer you a rate or fees that appeal, then don't use their products.
#26

Join Date: Jul 2009
Programs: UA 1K
Posts: 194
How is it unethical? If I'm willing to let you borrow money for 50% APR plus a $10 transaction fee, how am I being unethical if you have the opportunity to simply say "no thanks"? Banks aren't in it for philanthropy; they are profit-seeking entities, and perfectly entitled to be such. If none is willing to offer you a rate or fees that appeal, then don't use their products.
#27




Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,292
Excluding fraud (for example, not informing you of fees and charging them without permission), why would fees that are purely intended to increase bottom lines beyond break-even unethical? Banks should be trying to charge you as much as they can without losing their edge to competitors who might be willing to undercut them. More fees aren't always better... charge too many and customers will go elsewhere and/or reduce their activity level... but this is very distinct from being unethical.
Last edited by mooper; Jan 6, 2010 at 8:57 am
#28
A FlyerTalk Posting Legend




Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 53,010

If I'm negotiating a contract for my company and a vendor slides me a duffel bag with a 10% cash bonus under the table, that's considered unethical and likely illegal.
FF miles and hotel points aren't much different. I agree to consolidate my business travel with one vendor, and I get a nice personal kickback for doing so. It doesn't matter whether another vendor has a cheaper flight or room. Once I'm on the "status train", I'm not getting off.
Fortunately, the FF game is now so embedded in modern business travel culture than as long as a few common corporate travel policies are followed, the whole game is considered acceptable. Since it doesn't have to be hidden, it's generally considered ethical with perhaps a few gray areas...
#29




Join Date: Jul 2009
Posts: 345
FF miles and hotel points aren't much different. I agree to consolidate my business travel with one vendor, and I get a nice personal kickback for doing so. It doesn't matter whether another vendor has a cheaper flight or room. Once I'm on the "status train", I'm not getting off.
#30
Join Date: Sep 2004
Location: (not Montana. Nor is my name really Helena, nor am I female)
Programs: Delta, USAirways, Starwood, Priority Club, Marriott, Amex
Posts: 2,557
I think of them as kickbacks. 
If I'm negotiating a contract for my company and a vendor slides me a duffel bag with a 10% cash bonus under the table, that's considered unethical and likely illegal.
FF miles and hotel points aren't much different. I agree to consolidate my business travel with one vendor, and I get a nice personal kickback for doing so. It doesn't matter whether another vendor has a cheaper flight or room. Once I'm on the "status train", I'm not getting off.

If I'm negotiating a contract for my company and a vendor slides me a duffel bag with a 10% cash bonus under the table, that's considered unethical and likely illegal.
FF miles and hotel points aren't much different. I agree to consolidate my business travel with one vendor, and I get a nice personal kickback for doing so. It doesn't matter whether another vendor has a cheaper flight or room. Once I'm on the "status train", I'm not getting off.



