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[PREM FARE GONE] KLM/AF Hel - Sin $727 ow

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[PREM FARE GONE] KLM/AF Hel - Sin $727 ow

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Old Mar 25, 2024, 5:59 am
  #646  
 
Join Date: Apr 2023
Location: UK
Programs: BA gold, AF Platinum, IHG/hilton diamond/bonvoy titanium
Posts: 66
Flew Norway-AMS-ICN-Japan few days ago. No issues at all. Checked in online and boarding passes issued as per usual on KLM. Ticket was reinstated in dec but I was then able to change dates/time without restrictions online on manage booking afterwards.
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ALEXY267 is offline  
Old Mar 25, 2024, 6:52 am
  #647  
 
Join Date: Dec 2023
Posts: 17
Originally Posted by BinbinChen
Thanks for sharing, I will update the collected information here for those who have travelled on the promotional fare,
for those who might need this information as evidence to use:

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  • December 22, 2023: Passengers flew from Oslo to Shanghai via Paris (OSL - CDG - PVG) #635
  • January 1, 2024: Passengers flew from Helsinki to Manila via Amsterdam and Taipei (HEL - AMS - TPE - MNL) #510
  • January 5, 2024: Passengers flew from Oslo to Bali via Amsterdam and Singapore (TRF - AMS - SIN - DPS) #520
  • January 12, 2024: Passengers flew from Oslo to Seoul via Paris (OSL - CDG - ICN) #546
  • March 15, 2024: Passengers flew from Oslo to Manila via Abu Dhabi and Paris (OSL- CDG- AUH - MNL) #641
-------------------------------------------------------------------------------------------------------------------------------------------------
UPDATED, thanks for sharing, if anyone would like to share, could you please share your date of flight and route as it is above? Thank you.
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Old Mar 25, 2024, 10:36 am
  #648  
 
Join Date: Dec 2023
Posts: 5
Originally Posted by ALEXY267
Flew Norway-AMS-ICN-Japan few days ago. No issues at all. Checked in online and boarding passes issued as per usual on KLM. Ticket was reinstated in dec but I was then able to change dates/time without restrictions online on manage booking afterwards.
May I ask if your E ticket condition have the word “IDAF”?
KLMAF is offline  
Old Mar 25, 2024, 4:26 pm
  #649  
 
Join Date: Oct 2013
Programs: Hilton Diamond, IHG Diamond, TK Elite Plus, QR Gold, AF Gold
Posts: 93
A question for people who received some miles as "compensation" from AF/KL. How many miles were there?
heliot2009 is offline  
Old Mar 25, 2024, 10:01 pm
  #650  
 
Join Date: Apr 2023
Location: UK
Programs: BA gold, AF Platinum, IHG/hilton diamond/bonvoy titanium
Posts: 66
Originally Posted by KLMAF
May I ask if your E ticket condition have the word “IDAF”?
yes!
ALEXY267 is offline  
Old Mar 28, 2024, 2:52 pm
  #651  
 
Join Date: Dec 2002
Posts: 8,005
My JL flight had a 10 minute change.
AF auto rebooked me to an earlier flight.
Now I have less than an hour to get from NRT to HBD, instead of 4+ hours.
Auto rebooting not available.
Looks like I've got no choice now but to phone in.
I'm on an AF reinstated ticket.
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Old Mar 28, 2024, 3:55 pm
  #652  
 
Join Date: Jul 2006
Programs: DL DM/MM
Posts: 2,276
Originally Posted by tracon
My JL flight had a 10 minute change.
AF auto rebooked me to an earlier flight.
Now I have less than an hour to get from NRT to HBD, instead of 4+ hours.
Auto rebooting not available.
Looks like I've got no choice now but to phone in.
I'm on an AF reinstated ticket.
Please let us know how it goes!
UVAhoo06 is offline  
Old Mar 31, 2024, 5:11 pm
  #653  
 
Join Date: Dec 2002
Posts: 8,005
To easy.
I was able to move my departure from OSL to the day earlier. Now on the Amelia Air lease.
Connection now in HND instead of changing airports in Tokyo. Overnight in HND though to final destination.
New ticket numbers issued.
Conditions now say refundable and changeable.
Reinstated version said non-refundable.

If I took up more of the agents time, I probably could have changed to KLM to Japan..
He was willing to put me on KL from OSL.
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Last edited by tracon; Mar 31, 2024 at 5:38 pm
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Old Apr 3, 2024, 7:41 am
  #654  
 
Join Date: Jul 2006
Programs: DL DM/MM
Posts: 2,276
Originally Posted by tracon
To easy.
I was able to move my departure from OSL to the day earlier. Now on the Amelia Air lease.
Connection now in HND instead of changing airports in Tokyo. Overnight in HND though to final destination.
New ticket numbers issued.
Conditions now say refundable and changeable.
Reinstated version said non-refundable.

If I took up more of the agents time, I probably could have changed to KLM to Japan..
He was willing to put me on KL from OSL.
When you called, which call center did you use? Also, in your interactions with the agent, did they seem perplexed by anything they were reading on their screen? Or, did they make changes quickly without needing to make a bunch of extra calls...
UVAhoo06 is offline  
Old Apr 3, 2024, 10:35 am
  #655  
 
Join Date: Dec 2002
Posts: 8,005
USA 1-800-237-2747.

I said I was calling about a schedule change.
No questions asked by the agent.
When I asked about more complex routings, ie: KLM, I was put on hold.
I think it was just so the agent could build the routing.
No extra calls. No "I need to talk to my supervisor."

When I click the make changes button online, I get a can't make changes online, "please contact us."

I can change seats online.
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