[prem fare gone]: *A US-Europe in Summer from $248 RT in Biz
Mar 5, 2021, 1:00 pm
#243
Join Date: Jan 2016
Location: Germany
Programs: UA 1K
Posts: 417
Appears that TAP also cancelled my "time to think"-booking, offering a 48 hour booking window for a one-time payment of 13 USD.
Not too surprising, but I'm not expecting them to refund that fee on their own. Wouldn't be a big loss, but probably worth it to send an e-mail to their customer service. We'll see how it works out.
Not too surprising, but I'm not expecting them to refund that fee on their own. Wouldn't be a big loss, but probably worth it to send an e-mail to their customer service. We'll see how it works out.
Mar 5, 2021, 1:09 pm
#246
Join Date: Jul 2007
Location: SFO
Programs: United 1kMM; AA EX Plat, Hilton Diamond and SPG Plat
Posts: 2,014
Got the cancelation email from TAP but Expedia says the flight have been cancelled and to call to rebook other options??? When I go online Expedia shows all is good, trip is in July so I will wait a little to deal with it. My charge is pending still and all I care about is if it's cancelled getting my money back.
Mar 5, 2021, 1:10 pm
#247
Join Date: Mar 1999
Location: Alpharetta, GA, USA
Posts: 948
Got the email, but is anyone's itinerary actually still showing at flytap.com? Mine is still there complete with flight time changes that must have happened today as the flights are about 1/2 hour earlier than before.
Mar 5, 2021, 1:18 pm
#249
Join Date: Mar 1999
Location: Alpharetta, GA, USA
Posts: 948
Mar 5, 2021, 1:19 pm
#250
Join Date: Jun 2005
Location: MXP
Programs: SQ-S.PPS, DL-G, NW-G, BD-G, US-G, UA-GS
Posts: 661
Disappointed, but I am glad TAP acted so fast, and did not spend money on other things. I am a bit surprised actually that they were so quick in reacting to this error fare.
Mar 5, 2021, 1:23 pm
#252
Join Date: Feb 2015
Location: Tel Aviv, Israel
Programs: Delta PLT, IHG Ambassador Platinum, Hilton Honors Diamond, BWR Diamond
Posts: 550
Your flight has been cancelled and a refund in the amount $263.15 has been processed. Bank processing times vary and typically take 1-3 days. Please contact your financial institution for additional details.
Mar 5, 2021, 1:24 pm
#253
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,252
Got the cancelation email as well.
I'm more familiar with DOT rules on such fares, but does anyone know the EU ones? Do they get to unilaterally yank a fare like this?
I'm more familiar with DOT rules on such fares, but does anyone know the EU ones? Do they get to unilaterally yank a fare like this?
Mar 5, 2021, 1:27 pm
#254
Join Date: Aug 2011
Programs: IHG Spire Ambassador, CC Gold, Marriott Gold, HH Gold, DL PM
Posts: 526
Mine is still there and I have no e-mail, but I am much later in the year, so I am sure that an email will show up at some point.
Mar 5, 2021, 1:28 pm
#255
Join Date: Jun 2005
Location: MXP
Programs: SQ-S.PPS, DL-G, NW-G, BD-G, US-G, UA-GS
Posts: 661
1-3 days? Did this email come from TAP? I did not get one. Can we also keep track of the timelines of the refund? I am worried because people here say 8-9 months?