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[PREM FARE GONE] Philippine Airlines, LHR-HKG, £500 J return

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Old Aug 30, 2018, 3:43 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Palal
Top tips for the "Dim Sum / Chicken adobo" fare:
  • At more than 5 weeks after most of us booked this fare it looks increasingly likely that the fare will stick. However prudence is still advisable and we should all avoid contacting the booking agent and if essential to contact try to deal with the airline direct.
  • Check that your original itenary is intact and ticketed as PAL revised their LHR flight schedule in early September and there appear to now only be 5 flights a week now rather than daily. Use TripCase to do this - see post #114 on how to do this (thanks to @MyFlights App). If you have incurred an involuntary change you can contact PAL and they will permit one change to amend your itenary. They appear to be flexible to shift flights to adjacent days, but if you try to push to be rerouted on another carrier to maintain the original itenary times you might find your flights are cancelled and you end up with a refund.
  • Online seat assignments are not possible on PAL when booked through a 3rd party, you have to call up, it is best to call PAL on 0808 164 9888 rather than the booking agent.
  • Whilst it looks like the fare is going to stick be aware that making other travel arrangements around this booking are at your own risk so consider making bookings that are refundable or covered by insurance if needed.
In hopes that this will go ahead, here's a wiki to see who's going and when.
Updated to post #253

November '18
Outbound
LHR-HKG : 09/11/18 : Carnaby
Inbound
HKG-LHR : 22/11/18 : Carnaby

December '18
Outbound
LHR-HKG : 29/12/18 : Wildwater
Inbound
None

January '19
Outbound
LHR-HKG : 10/01/19 : dsf
LHR-HKG : 12/01/19 : SFO1967
LHR-HKG : 12/01/19 : TravelQuinten
LHR-HKG : 17/01/19 : Kauppias
Inbound
HKG-LHR : 01/01/19 : Wildwater
HKG-LHR : 13/01/19 : dsf
HKG-LHR : 19/01/19 : SFO1967
HKG-LHR : 20/01/19 : Kauppias

February '19
Outbound
LHR-HKG : 05/02/19 : HKGEDI
LHR-HKG : 09/02/19 : MoonMan85
LHR-HKG : 14/02/19 : Fleric
LHR-HKG : 22/02/19 : skycruiserNL
Inbound
HKG-LHR : 02/02/19 : TravelQuinten
HKG-LHR : 12/02/19 : HKGEDI
HKG-LHR : 22/02/19 : MoonMan85
HKG-LHR : 26/02/19 : Fleric
HKG-LHR : 28/02/19 : skycruiserNL

March '19
Outbound
LHR-MNL : 01/03/19 : danfl44
LHR-HKG : 10/03/19 : flight345 +1
LHR-HKG : 14/03/19 : plunet +1
LHR-HKG : 14/03/19 : kevinflyaway
LHR-HKG : 18/03/19 : cowcow75
LHR-HKG : 21/03/19 : ams2174
LHR-HKG : 22/03/19 : jonase
LHR-MNL : 22/03/19 : Funky Spike
MNL-HKG :24/03/19 : Funky Spike
LHR-HKG : 24/03/19 : Poolek
LHR-HKG : 30/03/19 : Wilem
Inbound
MNL-LHR : 07/03/19 : danfl44
HKG-LHR : 18/03/19 : kevinflyaway
HKG-LHR : 24/03/19 : plunet +1
HKG-LHR : 24/03/19 : flight345 +1
HKG-LHR : 27/03/19 : ams2174
HKG-MNL : 27/03/19 : Funky Spike
MNL-LHR : 28/03/19 : Funky Spike
HKG-LHR : 28/03/19 : Poolek
HKG-LHR : 31/03/19 : jonase

April '19
Outbound
LHR-HKG : 10/04/19 : honzeek_cz
LHR-HKG : 10/04/19 : kjbrant +1
LHR-HKG : 11/04/19 : a_man_usia
LHR-HKG : 12/04/19 : usmark24
LHR-HKG : 12/04/19 : bittihuduga+1
LHR-HKG : 16/04/19 : stringymacca
LHR-HKG : 17/04/19 : estrangeiro8
LHR-HKG : 18/04/19 : Vgravity
LHR-HKG : 19/04/19 : strayersong
LHR-HKG : 20/04/19 : justatourist
LHR-HKG : 21/04/19 : gpetro1
LHR-HKG : 28/04/19 : coolblue21
Inbound
HKG-LHR : 02/04/19 : cowcow75
HKG-LHR : 14/04/19 : honzeek_cz
HKG-LHR : 14/04/19 : a_man_usia
HKG-LHR : 17/04/19 : kjbrant +1
HKG-LHR : 21/04/19 : usmark24
HKG-LHR : 22/04/19 : bittihuduga
HKG-LHR : 23/04/19 : stringymacca
HKG-LHR : 23/04/19 : Vgravity
HKG-LHR : 27/04/19 : justatourist
HKG-LHR : 27/04/19 : strayersong
HKG-LHR : 27/04/19 : estrangeiro8

May '19
Outbound
LHR-HKG : 02/05/19 : ackbrady +2
LHR-HKG : 04/05/19 : shamrock104
LHR-HKG : 14/05/19 : usmark24
LHR-HKG : 15/05/19 : afirm
LHR-HKG : 15/05/19 : p78
Return
HKG-LHR : 01/05/19 : gpetro1
HKG-LHR : 03/05/19 : coolblue21
HKG-LHR : 08/05/19 : shamrock104
HKG-LHR : 09/05/19 : ackbrady +2
HKG-LHR : 18/05/19 : afirm
HKG-LHR : 19/05/19 : p78
HKG-LHR : 23/05/19 : usmark24

June '18
Return
HKG-LHR : 29/06/19 : Wilem
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[PREM FARE GONE] Philippine Airlines, LHR-HKG, £500 J return

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Old May 16, 2019, 11:57 pm
  #451  
 
Join Date: Jul 2003
Location: The Garden of England
Programs: BA Silver AA Lifetime Gold
Posts: 661
Originally Posted by afirm
Thanks for the heads up. So I will have to go there even if I have the paper boarding pass for the onward travel?.
Sorry, probably a bit late for you but yes. When I arrived from LHR I didn't go to the transit desk and after waiting over an hour to clear the border at the desk I was told even though I had an overnight stop I was "in transit" and needed to go to the transit desk. I was escorted across the baggage hall to the transit desk and cleared the border shortly after.

Worth noting that doing this on return it seems those in the know follow the transit route on arrival as the queues to clear the border are much shorter there and you all end up in the baggage hall anyway.

Spike
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Old May 17, 2019, 9:45 am
  #452  
Suspended
 
Join Date: Jan 2019
Posts: 103
my experience

I have 20h stepover in Manila
prebooked Hilton
It just take me 5 minutes to go outside airport from plane...be one on first in Biz helps so no que at Passport check
Agent just asked me if how many days im staing so explained what just over night and showed him boarding pass for next day flight to HKG (it was printed in London) so when i was at baggade hall and saw exit just went where with just hand bags its quick, and happy to see free transfer couch to hilton waiting aoutise after one minute I was on the way to hilton which took 30minutes and I had time to enjoin executive lunge as a diamond and got deluxe suite free upgrade from standard room....


mind the mind what I'm second time in Manillla so they had already my records from October 2018....
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Old Jun 1, 2019, 7:14 pm
  #453  
 
Join Date: Dec 2015
Location: UK
Programs: AA Platinum Pro, HHonors Diamond
Posts: 174
Has anyone had miles post for a retrospective claim through Etihad yet? I submitted my claim ages ago but still nothing aside from the acknowledgement that it was received and would be processed etc. Is it worth chasing Etihad?
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Old Jun 1, 2019, 10:51 pm
  #454  
dsf
 
Join Date: May 2006
Location: Godalming, Surrey, UK.
Programs: Nowt of note.
Posts: 1,628
Originally Posted by DangerM55
Has anyone had miles post for a retrospective claim through Etihad yet? I submitted my claim ages ago but still nothing aside from the acknowledgement that it was received and would be processed etc. Is it worth chasing Etihad?
Yes, see post 425
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Old Jun 19, 2019, 10:16 am
  #455  
 
Join Date: Dec 2008
Posts: 63
Bit late and after my first Biz experience. It was absolutely incredible. Cant say anything that has not already been said but miles were added to my account after scanning each boarding pass and sending this info to PAL (for my wife and child too). This week I have been given the full miles but with the bad news that from 30 June 2019 (two weeks) we will now not be able to use the miles through Etihad Airways

I was planning on taking their PRG-ICN one way on Biz using Czech Airlines for 23k miles (already have 18.5k and was planning to transfer some Amex preferred rewards). Which is thoroughly labelled as one of the best Biz redemptions for low mileage.
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Old Jun 19, 2019, 10:24 am
  #456  
 
Join Date: Dec 2008
Posts: 63
Just to re illiterate for those having issues with mileage accrual.

Keep your boarding passes.
Sign up to a Mabuhay miles account if you havent already. https://www.mabuhaymiles.com/en/enrollment
Scan your boarding passes when back home after journeys are complete.
Send them along with name, account # to mabuhaymiles AT philippineairlines.com
Received mine within a day or two.
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Old Jun 19, 2019, 10:34 am
  #457  
 
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
I’d prefer Etihad miles.
I have claimed mine, but haven’t received them yet... But that shouldn’t be a problem, right?
After all, I’ve already flown my ticket.
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Old Jun 19, 2019, 12:44 pm
  #458  
 
Join Date: Dec 2016
Posts: 9
Originally Posted by ChocolateFactory
I’d prefer Etihad miles.
I have claimed mine, but haven’t received them yet... But that shouldn’t be a problem, right?
After all, I’ve already flown my ticket.
When did you sent your claim?
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Old Jun 19, 2019, 1:13 pm
  #459  
 
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
Couple weeks ago.
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Old Jun 22, 2019, 11:18 pm
  #460  
 
Join Date: Mar 2016
Posts: 29

My claim 6 weeks a go

where to credit
They should credit 125%, but they’re only credited for 100%. About 3500 miles short. I will contact Ethiad....
Last edited by claus4321; Jun 23, 2019 at 10:37 am
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Old Jun 25, 2019, 2:21 am
  #461  
 
Join Date: Dec 2008
Posts: 63
Originally Posted by claus4321

My claim 6 weeks a go

where to credit
They should credit 125%, but they’re only credited for 100%. About 3500 miles short. I will contact Ethiad....
how did you go about crediting them? I have Etihad guest account? Who do I contact Etihad or PAL?
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Old Jun 25, 2019, 5:41 am
  #462  
 
Join Date: Mar 2016
Posts: 29
Login to your Etihad account,

right under your name there is a button "claim missing miles"

Once you have filled in the information, they need, just sent it away. Then after a few days you get an email from Etihad the telly that you have to be patient because Philippine airlines have to give their approval, It takes another four weeks and then hopefully you get your miles credited
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Old Jun 25, 2019, 5:46 am
  #463  
dsf
 
Join Date: May 2006
Location: Godalming, Surrey, UK.
Programs: Nowt of note.
Posts: 1,628
Originally Posted by claus4321
Login to your Etihad account,

right under your name there is a button "claim missing miles"

Once you have filled in the information, they need, just sent it away. Then after a few days you get an email from Etihad the telly that you have to be patient because Philippine airlines have to give their approval, It takes another four weeks and then hopefully you get your miles credited
They need copies of your boarding passes IME. I no longer had one for the MNL-LHR leg so lost out on those miles :-(
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Old Jun 25, 2019, 5:58 am
  #464  
 
Join Date: Mar 2016
Posts: 29
Originally Posted by dsf
They need copies of your boarding passes IME. I no longer had one for the MNL-LHR leg so lost out on those miles :-(
no need for the boarding pass..... see my post #434
all the information they ask for you have on your reservation e-mail ore somewhere else.... at least i think i did not have to mail them my boarding pass...
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Old Jun 25, 2019, 6:51 am
  #465  
dsf
 
Join Date: May 2006
Location: Godalming, Surrey, UK.
Programs: Nowt of note.
Posts: 1,628
I went through that form for each flight, but for me at least (hence IME) they insisted on copies of boarding passes. I found photos I'd taken of the first two and those miles credited a few weeks later. Then when clearing out a bag I found HKG-MNL so took a picture and those credited too. But MNL-LHR they aren't crediting. Perhaps I was unlucky, fingers crossed for everyone else

(NB. my EY account was opened 3 years ago, and miles from GA posted without any manual claim back then.)
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