Last edit by: 1k650
Post your trip dates and itinerary here:
DPS-HKG - 09/6/2018 - MCI777
HKG-SFO - 09/7/2018 - MCI777 ( just flew SFO-HKG-DPS a few days ago)
LAX-BKK - 10/07/2018 - EVA777
BKK-LAX - 10/22/2018 - EVA777
BKK-LAX - 10/10/2018 - jerrflyer
LAX-BKK - 10/15/2018 - cmdsea
BKK-LAX - 04/04/2019 - cmdsea
SFO-PVG - 10/24/2018 - 1k650
DPS-SFO - 11/14/2018 - 1k650
LAX-DPS - 10/27/2018 - FoxFlyer
DPS-LAX - 11/01/2018 - FoxFlyer
BKK-LAX - 11/01/2018 - EmailKid
LAX-BKK - 11/01/2018 - fijaircan
BKK-LAX - 11/11/2018 - fijaircan
LAX-BKK - 11/17/2018 - EVA777
BKK-LAX - 11/27/2018 - EVA777
LAX-PVG - 01/10/2019 - George84
PVG-LAX - 01/14/2019 - George84
LAX-PVG - 01/17/2019 - SGan317
PVG-LAX - 01/21/2019 - SGan317
SFO-BKK 01/07/19- frank10b
BKK-SFO 01/16/19 - frank10b
SFO-BKK 01/09/2019 - IluvSQ
BKK-SFO 01/25/2019 - IluvSQ
LAX-PVG 01/19/2019 - vincewy
PVG-LAX 01/26/2019 - vincewy
LAX-HKG 2/2/19 - genesq
HKG-LAX 2/17/19 - genesq
LAX-DPS 2/13/19 - maverikbc
DPS-LAX 3/4/19 - maverikbc
LAX-BKK 2/14/19 - chiefnwa
BKK-LAX 2/24/19 - chiefnwa
SFO-BKK 2/17/19 - bretmd
BKK-SFO 2/24/19 - bretmd
SFO-PVG - 2/22/2019 - gpen1827
PVG-SFO - 3/4/2019 - gpen1827
LAX-BKK 2/22/2019 MCI777
BKK-LAX 2/27/2019 MCI777
SFO-SGN - 02/25/2019 - Flyer89
SGN-LAX - 03/02/2019 - Flyer89
SFO-BKK - 2/27/2019 - 1k650
DPS-SFO - 3/20/2019 - 1k650
LAX-BKK - 03/01/2019 - sydneyguy1234
BKK-LAX - 03/04/2019 - sydneyguy1234
LAX-BKK - 03/02/2019 - firemandan9
BKK-LAX - 03/10/2019 - firemandan9
LAX-BKK - 03/02/2019 - EVA777
BKK-LAX - 03/17/2019 - EVA777
SFO-PVG - 03/17/2019 - omghaxcode
PVG-SFO - 03/24/2019 - omghaxcode
LAX-PVG - 03/23/2019 - legalalien, Ml007, Mileage Lover
PVG-LAX - 03/30/2019 - legalalien, Ml007
PVG-LAX 03/31/2019 Mileage Lover
LAX-HKG 09/22/2018 atiger29
LAX-HKG 11/14/2018 Tafflyer
HKG-PVG 11/18/2018 Tafflyer
PVG-LAX 04/02/2019 Tafflyer
DPS-HKG - 09/6/2018 - MCI777
HKG-SFO - 09/7/2018 - MCI777 ( just flew SFO-HKG-DPS a few days ago)
LAX-BKK - 10/07/2018 - EVA777
BKK-LAX - 10/22/2018 - EVA777
BKK-LAX - 10/10/2018 - jerrflyer
LAX-BKK - 10/15/2018 - cmdsea
BKK-LAX - 04/04/2019 - cmdsea
SFO-PVG - 10/24/2018 - 1k650
DPS-SFO - 11/14/2018 - 1k650
LAX-DPS - 10/27/2018 - FoxFlyer
DPS-LAX - 11/01/2018 - FoxFlyer
BKK-LAX - 11/01/2018 - EmailKid
LAX-BKK - 11/01/2018 - fijaircan
BKK-LAX - 11/11/2018 - fijaircan
LAX-BKK - 11/17/2018 - EVA777
BKK-LAX - 11/27/2018 - EVA777
LAX-PVG - 01/10/2019 - George84
PVG-LAX - 01/14/2019 - George84
LAX-PVG - 01/17/2019 - SGan317
PVG-LAX - 01/21/2019 - SGan317
SFO-BKK 01/07/19- frank10b
BKK-SFO 01/16/19 - frank10b
SFO-BKK 01/09/2019 - IluvSQ
BKK-SFO 01/25/2019 - IluvSQ
LAX-PVG 01/19/2019 - vincewy
PVG-LAX 01/26/2019 - vincewy
LAX-HKG 2/2/19 - genesq
HKG-LAX 2/17/19 - genesq
LAX-DPS 2/13/19 - maverikbc
DPS-LAX 3/4/19 - maverikbc
LAX-BKK 2/14/19 - chiefnwa
BKK-LAX 2/24/19 - chiefnwa
SFO-BKK 2/17/19 - bretmd
BKK-SFO 2/24/19 - bretmd
SFO-PVG - 2/22/2019 - gpen1827
PVG-SFO - 3/4/2019 - gpen1827
LAX-BKK 2/22/2019 MCI777
BKK-LAX 2/27/2019 MCI777
SFO-SGN - 02/25/2019 - Flyer89
SGN-LAX - 03/02/2019 - Flyer89
SFO-BKK - 2/27/2019 - 1k650
DPS-SFO - 3/20/2019 - 1k650
LAX-BKK - 03/01/2019 - sydneyguy1234
BKK-LAX - 03/04/2019 - sydneyguy1234
LAX-BKK - 03/02/2019 - firemandan9
BKK-LAX - 03/10/2019 - firemandan9
LAX-BKK - 03/02/2019 - EVA777
BKK-LAX - 03/17/2019 - EVA777
SFO-PVG - 03/17/2019 - omghaxcode
PVG-SFO - 03/24/2019 - omghaxcode
LAX-PVG - 03/23/2019 - legalalien, Ml007, Mileage Lover
PVG-LAX - 03/30/2019 - legalalien, Ml007
PVG-LAX 03/31/2019 Mileage Lover
LAX-HKG 09/22/2018 atiger29
LAX-HKG 11/14/2018 Tafflyer
HKG-PVG 11/18/2018 Tafflyer
PVG-LAX 04/02/2019 Tafflyer
[PREM FARE GONE] HX: LAX-PVG rt in J ~$580ish
#827
Join Date: Oct 2009
Location: FLL / BKK
Posts: 703
My LAX-HKG-BKK outbound earned at the regular J rate. On my return I earned the J rate plus the 50% gold bonus.
#828
Join Date: Jan 2012
Location: STS
Posts: 34
Wanted to tip the cap to fullcollapseca - can add a data point/some additional information to his earlier comments regarding the possible adjustments for those who were downgraded on HKG-SGN // SGN-HKG legs.
- Expedia had emailed HX for information on the downgrade changes HKG-SGN and SGN-HKG in my case.
- First rep contacted me and told me that she could move my outbound HKG-SGN leg up one day, and that would be in J. I was pretty sure that was not the case (later verified), so I ended the call to 'consider'.
- Second rep (who I contacted using Expedia's 'call me' feature, in case it matters) let me know that there was no J class available between HKG-SGN for 10 days in either direction. He also let me know that HX had provided a code that would allow him to move our inbound and/or my outbound flights for 14 days in either direction, but that we could only make these adjustment(s) without charge at one time. A side key item, our scheduled flight to SGN was in the first half of January - with the provided code, we were able to move our departing flights into December, also arriving in December. This might be of interest to a few in similar circumstances (or in early December, to move later).
- I inquired with the Expedia rep. if we would be able to re-book in extra legroom seats for the HKG-SGN legs. He called HX and was told that he would have to send another email to HX with this request. I ultimately chose not to wait for those emails (it took several days to get the free change code/permission previously, and there was no guarantee that HK would agree to provide the extra legroom seats) and made the outbound flight adjustments while keeping the HKG-SGN legs in K.
- The rep would have had no problem adjusting our return flights within a 14 day timeframe as well, but we chose to leave those as they were.
- The Expedia rep did not know the answer to the lounge access question (when departing in downgraded K), but wouldn't really expect him to. He did say that the baggage should be honored as J, for those that were wondering (this is with a grain of salt, of course)
Correct. So I only made a request to move my outbound SFO-HKG 1 day earlier, still in business.
Did not change my HKG-SGN leg that was downgraded from Business to Economy, not a date change.
Expedia was given similar options as stated above for those affected by the class change. They had to call in to Hong Kong Airlines to get the approval code to enter in their system to make the change that I requested.
If one of your segments had a date,time, or class change, I'm fairly certain you can push for a date change within reason.
Did not change my HKG-SGN leg that was downgraded from Business to Economy, not a date change.
Expedia was given similar options as stated above for those affected by the class change. They had to call in to Hong Kong Airlines to get the approval code to enter in their system to make the change that I requested.
If one of your segments had a date,time, or class change, I'm fairly certain you can push for a date change within reason.
Last edited by Steelsnow; Nov 1, 2018 at 10:45 pm
#829
Join Date: Oct 2008
Posts: 44
To answer the question if you're still able to access the lounge after being downgraded to economy: no.
I just tried to get into the lounge and they had to call ticketing . The ticket office said the fare was not valid for lounge access. But they did say contact whoever you bought tickets from to see if they will reimburse you for the downgrade
I just tried to get into the lounge and they had to call ticketing . The ticket office said the fare was not valid for lounge access. But they did say contact whoever you bought tickets from to see if they will reimburse you for the downgrade
#830
Join Date: Apr 2001
Programs: Air Krapistan Poop Points "Scooper Level"
Posts: 248
Has anyone requested a refund because of a schedule change? I have a December LAX-HKG-BKK round trip that now has a change on the return BKK-HKG leg that will cause me to miss my connection. I tried requesting a refund online with no luck.
Thanks
Thanks
#831
Join Date: Jan 2012
Location: STS
Posts: 34
Mystified - Safe travels, and interesting info, thanks for sharing. Did you receive/try showing them the email that came directly from Hong Kong Air announcing that you had been downgraded due to the equipment (schedule) change? (text below) Just curious if that plus the incoming J receipt/email confirmation might be convincing.
航班提示感謝 閣下選乘香港航空。由於航班調動關係,閣下所預訂之航班的座位艙等已改為經濟客艙。敬請留意以下最新航班安 排消息,並預留充裕時間前往機場辦理出境手續及接受保安檢查。不便之處,敬請見諒。再次感謝選 乘香港航空。查詢您的行程 航班詳情:2019年XX月XXX 星期四2h45mHX538香港23:05 胡志明市00:50香港赤鱲角國際機場胡志明新山國際機場Flight Alert Thank you for choosing Hong Kong Airlines. We regret to inform you that your booking class has been downgraded to Economy class due to a change in schedule. Please kindly refer to revised flight schedule below and arrive at the airport with plenty of time to complete check-in and security procedures. We apologise for the inconvenience caused. Again, thank you for choosing Hong Kong Airlines.Booking Status Flight Details:Thur, 03 XXXX 20192h45mHX538HongKong23:05 HoChiMinhCity00:50Hong Kong Int'l AirportTan Son Nhat Int'l注意事項 Important Notice
航班動態 Flight status 聯絡我們 Contact us 法律事宜 Legal & PrivacyCopyright©Hong Kong Airlines Ltd
航班提示感謝 閣下選乘香港航空。由於航班調動關係,閣下所預訂之航班的座位艙等已改為經濟客艙。敬請留意以下最新航班安 排消息,並預留充裕時間前往機場辦理出境手續及接受保安檢查。不便之處,敬請見諒。再次感謝選 乘香港航空。查詢您的行程 航班詳情:2019年XX月XXX 星期四2h45mHX538香港23:05 胡志明市00:50香港赤鱲角國際機場胡志明新山國際機場Flight Alert Thank you for choosing Hong Kong Airlines. We regret to inform you that your booking class has been downgraded to Economy class due to a change in schedule. Please kindly refer to revised flight schedule below and arrive at the airport with plenty of time to complete check-in and security procedures. We apologise for the inconvenience caused. Again, thank you for choosing Hong Kong Airlines.Booking Status Flight Details:Thur, 03 XXXX 20192h45mHX538HongKong23:05 HoChiMinhCity00:50Hong Kong Int'l AirportTan Son Nhat Int'l注意事項 Important Notice
- 最新航班資料,以機場顯示為準。
Please refer to local airport for updated flight schedule. - 備註:中英文如有差異,應以英文版本為準。
Remarks: In case of discrepancies between the English and Chinese versions, English version shall prevail. - 系统自動郵件,請勿回覆。
This is an auto-generated email. Please do not respond.
航班動態 Flight status 聯絡我們 Contact us 法律事宜 Legal & PrivacyCopyright©Hong Kong Airlines Ltd
Last edited by Steelsnow; Nov 4, 2018 at 12:58 pm
#832
Join Date: Jul 2018
Posts: 13
how does this work? I did the lax-hkg-bkk, my return is in one week and will like to take advantage of the status match
#833
Join Date: Sep 2015
Posts: 786
#836
Join Date: Jan 2012
Location: STS
Posts: 34
Probably depends on what sort of change you want to make. Changing a seat? Probably directly with HK. Changing a flight date/schedule changes? Probably Expedia, since they acted as your travel booker.
#838
Join Date: Dec 2001
Posts: 1,617
It might, it might not. HX hasn't been terribly good about crediting these flights to Fortune Wings Club accounts -- even after asking for missing credits via their web form.
#839
Join Date: May 2003
Programs: UA1k; Bonvoy Titanium; Hilton Gold; IHG Gold; AA Plat Pro
Posts: 1,794
Voluntary change
Anyone tried to change the date of the return flight? I know they will not allow routing changes for return but should be possible to change the date with the $200 penalty. Any success stories?
The other problem is that it is almost impossible to get hold of them.
The other problem is that it is almost impossible to get hold of them.