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[PREM FARE GONE] HX: LAX-PVG rt in J ~$580ish

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Old Sep 4, 2018, 7:08 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 1k650
Post your trip dates and itinerary here:

DPS-HKG - 09/6/2018 - MCI777
HKG-SFO - 09/7/2018 - MCI777 ( just flew SFO-HKG-DPS a few days ago)

LAX-BKK - 10/07/2018 - EVA777
BKK-LAX - 10/22/2018 - EVA777

BKK-LAX - 10/10/2018 - jerrflyer

LAX-BKK - 10/15/2018 - cmdsea
BKK-LAX - 04/04/2019 - cmdsea

SFO-PVG - 10/24/2018 - 1k650
DPS-SFO - 11/14/2018 - 1k650

LAX-DPS - 10/27/2018 - FoxFlyer
DPS-LAX - 11/01/2018 - FoxFlyer

BKK-LAX - 11/01/2018 - EmailKid

LAX-BKK - 11/01/2018 - fijaircan
BKK-LAX - 11/11/2018 - fijaircan

LAX-BKK - 11/17/2018 - EVA777
BKK-LAX - 11/27/2018 - EVA777

LAX-PVG - 01/10/2019 - George84
PVG-LAX - 01/14/2019 - George84

LAX-PVG - 01/17/2019 - SGan317
PVG-LAX - 01/21/2019 - SGan317

SFO-BKK 01/07/19- frank10b
BKK-SFO 01/16/19 - frank10b

SFO-BKK 01/09/2019 - IluvSQ
BKK-SFO 01/25/2019 - IluvSQ

LAX-PVG 01/19/2019 - vincewy
PVG-LAX 01/26/2019 - vincewy

LAX-HKG 2/2/19 - genesq
HKG-LAX 2/17/19 - genesq

LAX-DPS 2/13/19 - maverikbc
DPS-LAX 3/4/19 - maverikbc

LAX-BKK 2/14/19 - chiefnwa
BKK-LAX 2/24/19 - chiefnwa

SFO-BKK 2/17/19 - bretmd
BKK-SFO 2/24/19 - bretmd

SFO-PVG - 2/22/2019 - gpen1827
PVG-SFO - 3/4/2019 - gpen1827

LAX-BKK 2/22/2019 MCI777
BKK-LAX 2/27/2019 MCI777

SFO-SGN - 02/25/2019 - Flyer89
SGN-LAX - 03/02/2019 - Flyer89

SFO-BKK - 2/27/2019 - 1k650
DPS-SFO - 3/20/2019 - 1k650

LAX-BKK - 03/01/2019 - sydneyguy1234
BKK-LAX - 03/04/2019 - sydneyguy1234

LAX-BKK - 03/02/2019 - firemandan9
BKK-LAX - 03/10/2019 - firemandan9

LAX-BKK - 03/02/2019 - EVA777
BKK-LAX - 03/17/2019 - EVA777

SFO-PVG - 03/17/2019 - omghaxcode
PVG-SFO - 03/24/2019 - omghaxcode

LAX-PVG - 03/23/2019 - legalalien, Ml007, Mileage Lover
PVG-LAX - 03/30/2019 - legalalien, Ml007

PVG-LAX 03/31/2019 Mileage Lover

LAX-HKG 09/22/2018 atiger29

LAX-HKG 11/14/2018 Tafflyer
HKG-PVG 11/18/2018 Tafflyer
PVG-LAX 04/02/2019 Tafflyer
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[PREM FARE GONE] HX: LAX-PVG rt in J ~$580ish

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Old Sep 2, 2018, 12:26 pm
  #571  
 
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
i would dispute with credit card if they dont show me the historical fare after i fly the outbound.
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Old Sep 2, 2018, 12:53 pm
  #572  
 
Join Date: Apr 2004
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Originally Posted by pbd456
i would dispute with credit card if they dont show me the historical fare after i fly the outbound.
Not all airlines use historical fares to reprice partially used tickets.
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Old Sep 2, 2018, 1:14 pm
  #573  
 
Join Date: Sep 2008
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Posts: 4,035
Originally Posted by DavidDTW
Not all airlines use historical fares to reprice partially used tickets.
is it the practice of HX?
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Old Sep 2, 2018, 1:33 pm
  #574  
 
Join Date: Dec 2011
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Originally Posted by pbd456
i would dispute with credit card if they dont show me the historical fare after i fly the outbound.
Even if you dispute charges the bank may not always decide in your favor, airlines/OTAs have even more time/resources to counter-dispute when necessary.
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Old Sep 2, 2018, 1:35 pm
  #575  
 
Join Date: Sep 2008
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Originally Posted by vincewy
Even if you dispute charges the bank may not always decide in your favor, airlines/OTAs have even more time/resources to counter-dispute when necessary.
true. i would want to see a copy of fare rule and if they refuse to change despite the rule allows it, i would do a dispute. if they rule said it wasnt changeable, i would accept the fate.

i got amex to pay for my ET ticket bkk add yyz add bkk after they refused to let me change the inbound (i flew outbound and miles credited to A3) and amex paid me the entire ticket back.
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Old Sep 2, 2018, 2:39 pm
  #576  
 
Join Date: Feb 2000
Posts: 6,546
you people are needlessly hostile to HX who is being remarkably generous. calm down, ffs.
1k650, g2929, maverick17 and 6 others like this.
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Old Sep 2, 2018, 3:24 pm
  #577  
 
Join Date: Sep 2008
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Originally Posted by Colin
you people are needlessly hostile to HX who is being remarkably generous. calm down, ffs.
nah. i booked with a plan to change the inbound to august 2019! (that date was not bookable)
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Old Sep 2, 2018, 3:27 pm
  #578  
 
Join Date: Apr 2004
Location: Motown
Programs: DL, WN, AA, IHG Diamond, Hertz 5*
Posts: 3,409
Originally Posted by pbd456
is it the practice of HX?
I looked at some of their other J basis fares, and historical pricing would be used on a partially used ticket. The catch here, as others have commented, is that a published fare basis doesn't exist for our tickets, so HX can probably do as it pleases.
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Old Sep 2, 2018, 3:47 pm
  #579  
 
Join Date: Sep 2008
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Originally Posted by DavidDTW
I looked at some of their other J basis fares, and historical pricing would be used on a partially used ticket. The catch here, as others have commented, is that a published fare basis doesn't exist for our tickets, so HX can probably do as it pleases.
i am not sure if HX can really do as they please. they sell a fare via their website and other channels. if they sell a fare, the fare must exist, otherwise, they wouldnt sell it.
if they dont honor it, it is fine. if they do honor it, they cant impose arbitrary condition to the fare.
they sold the the same fare in their own channel, it is not difficult to see that it is just a normal fare -- at a lower price. that is the way I see it.

but if they DO have a fare attached to it at the time of purchase that is not changeable and re-price, i would accept it and move on.
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Old Sep 3, 2018, 8:37 am
  #580  
 
Join Date: May 2003
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HX's position is that the historic fare was supposed to book in economy class and was booked in business by mistake. They are happy to honor changes but then you travel in economy.

I have already tried this - by phone, Twitter and email multiple times.

Let us know if anyone succeeds.
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Old Sep 3, 2018, 9:53 am
  #581  
 
Join Date: Sep 2008
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Posts: 4,035
Originally Posted by 1k650
HX's position is that the historic fare was supposed to book in economy class and was booked in business by mistake. They are happy to honor changes but then you travel in economy.

I have already tried this - by phone, Twitter and email multiple times.

Let us know if anyone succeeds.
did they give you a fare rule?
are you going to dispute?
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Old Sep 3, 2018, 10:17 am
  #582  
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Even for an economy fare, this would have been a pretty good deal, especially given that it's mostly on A350s.
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Old Sep 3, 2018, 9:00 pm
  #583  
 
Join Date: May 2003
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Originally Posted by pbd456
did they give you a fare rule?
are you going to dispute?
Yes, the economy fare rule is $200 change fee. They gave me 2 options. Travel in economy for $200 change fee or in business class for an add collect of $2k. They say that there is no historic fare for this price in business It was an economy fare that was booked in business by mistake.

Dispute with whom? I escalated it and someone called me from HKG to explain. I also tried to change it at the ticket counter in HKG. No success. If I had pushed it, maybe I could have gotten a date change but I wanted to fly back from a different city.

BTW, this is exactly what happened with the Myanmar fares of a few years ago.
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Old Sep 3, 2018, 10:02 pm
  #584  
 
Join Date: Sep 2008
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Posts: 4,035
Originally Posted by 1k650
Yes, the economy fare rule is $200 change fee. They gave me 2 options. Travel in economy for $200 change fee or in business class for an add collect of $2k. They say that there is no historic fare for this price in business It was an economy fare that was booked in business by mistake.

Dispute with whom? I escalated it and someone called me from HKG to explain. I also tried to change it at the ticket counter in HKG. No success. If I had pushed it, maybe I could have gotten a date change but I wanted to fly back from a different city.

BTW, this is exactly what happened with the Myanmar fares of a few years ago.
dispute with credit card company and see what they say.

the argument is that you book a business class fare round trip, it allows a change fee for 200 and they refuse.
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Old Sep 4, 2018, 12:56 am
  #585  
 
Join Date: May 2003
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Posts: 1,794
Originally Posted by pbd456
dispute with credit card company and see what they say.

the argument is that you book a business class fare round trip, it allows a change fee for 200 and they refuse.
I am sure Amex will simply return the entire amount of the ticket. But it still leaves me without a flight to get back.

So, I just adapted to the circumstances.

I am not going to do a charge back since HX did the honorable thing by honoring the mistake fare. It's a great deal even with no changes
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