[FARE GONE] Va: Dfw-mel $172 ai
Oct 31, 2017, 6:13 am
#76
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 83
Uh-oh... from the VA manage-my-booking page:
”This booking cannot be managed via our mobile website. Please contact us for further information”
but calling is bad!!
”This booking cannot be managed via our mobile website. Please contact us for further information”
but calling is bad!!
Oct 31, 2017, 7:06 am
#78
Join Date: May 2013
Location: PA, USA
Programs: AA, MP, DL
Posts: 54
From VA facebook in response to another user:
I'm really sorry to hear how you're feeling here. Please know this was a fare filing glitch and we’re looking into it right away and assessing whether we’ll honour the fares if booked directly through Virgin Australia. As you booked with a travel agent or third party it is up to them as to whether they will honour the fare, so you’ll need to chat with them. Thank you Anna and I'm really sorry once more for the disappointment and inconvenience this has caused.
Oct 31, 2017, 7:12 am
#79
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,670
Priceline/booking.com may have a policy about cancelling very low fares/rates, I have done many "bargain" hotel bookings with them and they all get cancelled, they always blame the vendor but I think it may actually be them...Don't use them in the future.
Oct 31, 2017, 7:27 am
#80
Join Date: Dec 2004
Location: New York, NY
Programs: AA Plat, SPG Gold
Posts: 47
I booked two tickets yesterday with priceline for $300 each ($120 fare + $180 taxes/fees) and they are ticketed. The ticket numbers are issued and confirmation email received. The tickets also appear on VA's online system but I cannot change seats. It tells me to call VA directly to do so.
Oct 31, 2017, 7:30 am
#82
Join Date: May 2013
Location: PA, USA
Programs: AA, MP, DL
Posts: 54
Oct 31, 2017, 8:59 am
#84
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Oct 31, 2017, 9:16 am
#85
Join Date: Oct 2008
Location: LAX/ONT
Posts: 201
Oct 31, 2017, 9:21 am
#86
Join Date: May 2013
Location: PA, USA
Programs: AA, MP, DL
Posts: 54
Priceline email:
Our records indicate that you recently tried to purchase a reservation with Virgin Australia. Once the purchase request was made we attempted to confirm ticketing with the airline however the booking has been rejected due to a fare filing issue.
Oct 31, 2017, 9:52 am
#87
Join Date: Sep 2013
Location: Cincinnati, Ohio
Programs: UA 1K, Hyatt Globalist, IHG Platinum, National Executive Elite
Posts: 20
Emails from Priceline are rolling in.
One at 10:46am (Subject: Important Information Regarding Your Travel To Melbourne) that said 'Please be advised that we are not able to fulfill your request for airline tickets due to the following reason(s): Airline System Issue'
Then 3 more around 11:15am (Subject: Important Information Regarding Your Priceline.com Itinerary XXXXXXXXXX) (one for each reservation I booked with them) that said 'Our records indicate that you recently tried to purchase a reservation with Virgin Australia. Once the purchase request was made we attempted to confirm ticketing with the airline however the booking has been rejected due to a fare filing issue. Because of this issue we are unable to confirm your tickets and you will need to place a new reservation for your intended travel dates. Please note your credit card has not been charged.'
The one reservation I made through Orbitz (for a buddy of course
) still shows good.
One at 10:46am (Subject: Important Information Regarding Your Travel To Melbourne) that said 'Please be advised that we are not able to fulfill your request for airline tickets due to the following reason(s): Airline System Issue'
Then 3 more around 11:15am (Subject: Important Information Regarding Your Priceline.com Itinerary XXXXXXXXXX) (one for each reservation I booked with them) that said 'Our records indicate that you recently tried to purchase a reservation with Virgin Australia. Once the purchase request was made we attempted to confirm ticketing with the airline however the booking has been rejected due to a fare filing issue. Because of this issue we are unable to confirm your tickets and you will need to place a new reservation for your intended travel dates. Please note your credit card has not been charged.'
The one reservation I made through Orbitz (for a buddy of course
) still shows good.
Oct 31, 2017, 10:08 am
#89
Join Date: May 2013
Location: PA, USA
Programs: AA, MP, DL
Posts: 54
EDIT: Well that was a stupid chat...basically said call PL to talk...but said nothing about VA cancelling. I'll wait a bit to call...if anyone has a OTA ticket confirmed let me know