[PREM FARE GONE] KU: CMB-IST $176, and CMB-FCO $204 C Class
Oct 20, 2017, 4:22 am
#92
Join Date: Aug 2003
Location: Santa Monica CA
Programs: UA LT 1K HYglob Marr LT Titanium
Posts: 881
Flew this the other day.
cmb-kwi-fra
No issues whatsoever.
Used the transfer desk airside CMB
had to wait till ~1230am till staff were able to issue both KU BP's
CMB-KWI had 2 pax in C/F whatever it was, I had 2k and was lay flat AB330-200
I didn't bother to eat the Breakfast
Lounge in KWI was OK with plenty to eat and seemed to be refreshed frequently
KWI-FRA a 777-300 hard product was excellent, brkfst served nicely presented
Perhaps only 12 pax in C
Thank you to the OP!
cmb-kwi-fra
No issues whatsoever.
Used the transfer desk airside CMB
had to wait till ~1230am till staff were able to issue both KU BP's
CMB-KWI had 2 pax in C/F whatever it was, I had 2k and was lay flat AB330-200
I didn't bother to eat the Breakfast
Lounge in KWI was OK with plenty to eat and seemed to be refreshed frequently
KWI-FRA a 777-300 hard product was excellent, brkfst served nicely presented
Perhaps only 12 pax in C
Thank you to the OP!
Oct 21, 2017, 12:41 pm
#93
Join Date: Jul 2005
Location: SE Asia
Posts: 181
My request for the cancellation received the automated reply below, so I had to contact the local office. I was advised to email them the request, whereby they then issued an email to Kuwait Airways Ticket Refunds ,cc'd me in it, to notify that the ticket was cancelled and to process the refund. There is apparently a USD 70 cancellation fee, so that wipes out 35% of the USD200 fare ... ouch coz it was for a party of 6 
On the bright side, there is some refund despite having to jump through hoops and lots of calls.
Hope the above helps & Safe flying folks!!
IBE Refund <[email protected]>
To: Squzair
Oct 5 at 7:59 PM
Dear customer,
We acknowledge with thanks receipt of your refund request and would like to assure you that our best attention will rendered to your request . Kindly note that you must cancel your reservation with nearby Kuwait Airways Office in order to avoid any error in processing the refund . We will process your claim according to your ticket fare rules and regulations within two weeks from date of receipt and relevant credit notification will be sent to your e-mail address stated in your claim . If you have any query , please do not hesitate to contact the undersigned .
Thanks,
Coordinator Ticket Refunds
Tel.: 00965 24345555 Ext. 4401 Fax:00965 24736103
E-mail:[email protected]
On the bright side, there is some refund despite having to jump through hoops and lots of calls.
Hope the above helps & Safe flying folks!!
IBE Refund <[email protected]>
To: Squzair
Oct 5 at 7:59 PM
Dear customer,
We acknowledge with thanks receipt of your refund request and would like to assure you that our best attention will rendered to your request . Kindly note that you must cancel your reservation with nearby Kuwait Airways Office in order to avoid any error in processing the refund . We will process your claim according to your ticket fare rules and regulations within two weeks from date of receipt and relevant credit notification will be sent to your e-mail address stated in your claim . If you have any query , please do not hesitate to contact the undersigned .
Thanks,
Coordinator Ticket Refunds
Tel.: 00965 24345555 Ext. 4401 Fax:00965 24736103
E-mail:[email protected]
Oct 25, 2017, 4:16 pm
#94
Join Date: Sep 2013
Programs: AA PLT, Marriott GLD
Posts: 107
My request for the cancellation received the automated reply below, so I had to contact the local office. I was advised to email them the request, whereby they then issued an email to Kuwait Airways Ticket Refunds ,cc'd me in it, to notify that the ticket was cancelled and to process the refund. There is apparently a USD 70 cancellation fee, so that wipes out 35% of the USD200 fare ... ouch coz it was for a party of 6
On the bright side, there is some refund despite having to jump through hoops and lots of calls.
Hope the above helps & Safe flying folks!!
IBE Refund <[email protected]>
To: Squzair
Oct 5 at 7:59 PM
Dear customer,
We acknowledge with thanks receipt of your refund request and would like to assure you that our best attention will rendered to your request . Kindly note that you must cancel your reservation with nearby Kuwait Airways Office in order to avoid any error in processing the refund . We will process your claim according to your ticket fare rules and regulations within two weeks from date of receipt and relevant credit notification will be sent to your e-mail address stated in your claim . If you have any query , please do not hesitate to contact the undersigned .
Thanks,
Coordinator Ticket Refunds
Tel.: 00965 24345555 Ext. 4401 Fax:00965 24736103
E-mail:[email protected]
On the bright side, there is some refund despite having to jump through hoops and lots of calls.
Hope the above helps & Safe flying folks!!
IBE Refund <[email protected]>
To: Squzair
Oct 5 at 7:59 PM
Dear customer,
We acknowledge with thanks receipt of your refund request and would like to assure you that our best attention will rendered to your request . Kindly note that you must cancel your reservation with nearby Kuwait Airways Office in order to avoid any error in processing the refund . We will process your claim according to your ticket fare rules and regulations within two weeks from date of receipt and relevant credit notification will be sent to your e-mail address stated in your claim . If you have any query , please do not hesitate to contact the undersigned .
Thanks,
Coordinator Ticket Refunds
Tel.: 00965 24345555 Ext. 4401 Fax:00965 24736103
E-mail:[email protected]
Oct 27, 2017, 4:10 am
#95
Join Date: Aug 2010
Location: BKK
Programs: QR-G, TK-E , WY-G
Posts: 142
One more report,no issues at all, CMB-KWI-FCO,transfer desk in CMB about 10 min.,Araliya lounge to forget;as for KWI lounge I found the restrooms not too clean.
CMB-KWI 330 F seats good, I slept all the way to KWI,crew excellent;KWI-FCO 320 J seats angled as expected, cabin was almost full,crew just ok.
Another thank you to the OP.
CMB-KWI 330 F seats good, I slept all the way to KWI,crew excellent;KWI-FCO 320 J seats angled as expected, cabin was almost full,crew just ok.
Another thank you to the OP.
Oct 31, 2017, 11:55 am
#97
Join Date: Aug 2010
Location: BKK
Programs: QR-G, TK-E , WY-G
Posts: 142
If you cannot select F seats it means KU is selling 3 seat classes on that day,so you can select only rows 6-10, if the plane is a A300-200;tomorrow, for example, it is a 777-300ER, sold as 3 classes,Jan 10th it is a 330-200 sold as 3 classes,these are from experflyer maps.
Oct 31, 2017, 12:08 pm
#98
Join Date: Sep 2015
Posts: 786
If you cannot select F seats it means KU is selling 3 seat classes on that day,so you can select only rows 6-10, if the plane is a A300-200;tomorrow, for example, it is a 777-300ER, sold as 3 classes,Jan 10th it is a 330-200 sold as 3 classes,these are from experflyer maps.
Nov 26, 2017, 5:07 pm
#99
Join Date: Feb 2017
Posts: 170
Dec 7, 2017, 7:16 pm
#100
Join Date: Sep 2015
Posts: 786
Just checked again today and can select the F cabin on CMB-KWI, all 3 trips, happy days.
Dec 11, 2017, 9:08 pm
#101
Join Date: Jul 2005
Location: SE Asia
Posts: 181
Hi All,
I've just flew the first leg of my CMB-GVA-CMB and am now in Geneva.
My scheduled return is on the 29 Dec, for the GVA-KWI-CMB leg, and will
arrive CMB only on the morning of 30 Dec.
However, due to some unforseen circumstances, I am needed to be in CMB on the 29 Dec.
I am unable to understand fully the Fare Rules for any change in flight dates.
Can anyone share any experience to change the 2nd leg of the flight to an earlier date?
Any input is much appreciated.
Thanks very much!!
I've just flew the first leg of my CMB-GVA-CMB and am now in Geneva.
My scheduled return is on the 29 Dec, for the GVA-KWI-CMB leg, and will
arrive CMB only on the morning of 30 Dec.
However, due to some unforseen circumstances, I am needed to be in CMB on the 29 Dec.
I am unable to understand fully the Fare Rules for any change in flight dates.
Can anyone share any experience to change the 2nd leg of the flight to an earlier date?
Any input is much appreciated.
Thanks very much!!
Dec 13, 2017, 7:31 pm
#102
Join Date: Mar 2005
Location: Vancouver, BC
Programs: Aeroplan
Posts: 810
Thanks to the OP. I just flew my first legs.
CMB-KWI I was "upgraded" first class seats. First class was all full due to a lot of upgrades - overnight service was mediocre, but good seat.
Second leg, KWI-FCO in business class on the 777. I was not given first class even though there was first class. I saw one person in that cabin. Business class had about 8 passengers. Service very good, including strawberry juice offered during preboarding. Nice amenity kit.
KU doesn't offer the best world's most luxurious product but I was pleasantly surprised, to the point if they keep their normal competitive pricing, I'd strongly consider flying with them again.
CMB-KWI I was "upgraded" first class seats. First class was all full due to a lot of upgrades - overnight service was mediocre, but good seat.
Second leg, KWI-FCO in business class on the 777. I was not given first class even though there was first class. I saw one person in that cabin. Business class had about 8 passengers. Service very good, including strawberry juice offered during preboarding. Nice amenity kit.
KU doesn't offer the best world's most luxurious product but I was pleasantly surprised, to the point if they keep their normal competitive pricing, I'd strongly consider flying with them again.
Dec 13, 2017, 9:07 pm
#103
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
Thanks to the OP. I just flew my first legs.
CMB-KWI I was "upgraded" first class seats. First class was all full due to a lot of upgrades - overnight service was mediocre, but good seat.
Second leg, KWI-FCO in business class on the 777. I was not given first class even though there was first class. I saw one person in that cabin. Business class had about 8 passengers. Service very good, including strawberry juice offered during preboarding. Nice amenity kit.
CMB-KWI I was "upgraded" first class seats. First class was all full due to a lot of upgrades - overnight service was mediocre, but good seat.
Second leg, KWI-FCO in business class on the 777. I was not given first class even though there was first class. I saw one person in that cabin. Business class had about 8 passengers. Service very good, including strawberry juice offered during preboarding. Nice amenity kit.
Jan 7, 2018, 12:55 am
#104
Join Date: Jan 2010
Location: Brussels,Belgium
Posts: 191
Flew CMB-KWI yesterday, 2 hour delay, but was informed by email a few hours in advance. Only one other pax in 'F' cabin on A330-200. No issues at airport check-in, online check-in was not possible, probably wanted to check my eligibility for Kuwait visa on arrival. Service was limited but purser was friendly, dry airline, no F&B menu's, only one meal service which wasn't great, no other snacks available later on in the flight. Seat was a bit 'hard' and IFE interface annoying. Big IFE screen, but lacked touch-screen feature. Now heading to airport for KWI-IST flight, another 3.5 hour delayed, but again informed in advanced this morning via email. Still great a fare! Big thank you to OP!
PS: Visa on arrival process. This can easily take up to an hour.
1) Head upstairs and follow 'Visa Issuing' sign
2) Take a queue number from the machine (select VISA, not e-Visa) & an immigration form
3) Make a copy of your passport
4) Withdraw some Kuwaiti dinar from the ATM (you need 3KD for visa)
5) Get Visa fee sticker from machine (3KD)
6) Complete the immigration form and wait for your number to be called. Pay attention, if you wait a few seconds too long you'll lose your spot in the queue and need to start the waiting game over.
7) After your got you VISA, have it stamped by the officer on the right next to the one who issued your VISA
8) Head downstairs to immigration where you can pass after showing your VISA
9) In case your luggage belt is no longer shown, ask at KU counter where you can find it. Probably just standing next to the belt where it was delivered before.
PS: Visa on arrival process. This can easily take up to an hour.
1) Head upstairs and follow 'Visa Issuing' sign
2) Take a queue number from the machine (select VISA, not e-Visa) & an immigration form
3) Make a copy of your passport
4) Withdraw some Kuwaiti dinar from the ATM (you need 3KD for visa)
5) Get Visa fee sticker from machine (3KD)
6) Complete the immigration form and wait for your number to be called. Pay attention, if you wait a few seconds too long you'll lose your spot in the queue and need to start the waiting game over.
7) After your got you VISA, have it stamped by the officer on the right next to the one who issued your VISA
8) Head downstairs to immigration where you can pass after showing your VISA
9) In case your luggage belt is no longer shown, ask at KU counter where you can find it. Probably just standing next to the belt where it was delivered before.
Last edited by bartla; Jan 7, 2018 at 2:09 am Reason: adding visa on arrival advice
Feb 4, 2018, 10:22 am
#105
Join Date: Aug 2017
Programs: FLYINGBLUE Gold QRPC Gold OMAN SINDBAD Gold
Posts: 408
Mmmm, got notification of change in flight time, now my first leg CMB-KWI is scheduled AFTER my second leg KWI-FRA aha what a joke!!!
I think i ll cancel the ticket and get full refund, new schedule doesn't fit my plans.
I think i ll cancel the ticket and get full refund, new schedule doesn't fit my plans.