Exploretrip issue 4/8/16 - Who all got in?
Apr 11, 2016, 12:59 pm
#46
Join Date: Oct 2014
Location: SEA
Posts: 2,021
I won't bet on it. I'd still wait a bit longer before booking any non-refundable positioning flights etc. It is only now Monday (work day), I could definitely see things changing still.
Apr 11, 2016, 1:29 pm
#49
Join Date: Dec 2011
Location: SOF
Programs: A3 Gold, IHG Platinum, Marriott Silver
Posts: 849
I made a purchase for 3 for a family vacation through exploretrip and then found this trip, so I didn't know what to think - I got an e-mail with e-tickets and PNR last night, so I'm hoping they'll stick. I'm not one of the travellers, so I wasn't sure if they'd cancel because of that. But it seems a lot of extra work to cancel tickets after they are issued than just a reservation. Unlike others though, I made a single purchase, so not sure if that was why it was ticketed. This is for travel on Alitalia and European codeshare non-SkyTeam partner.
I'd much rather find out sooner rather than later if this will be honored as it will be tough to find other options for 3 people.
I'd much rather find out sooner rather than later if this will be honored as it will be tough to find other options for 3 people.
Apr 11, 2016, 5:45 pm
#52
Join Date: Mar 2010
Programs: DL-Platinum
Posts: 147
I'm getting the same error message on Delta.com when clicking on my receipt. However, I was able to access the receipt on Saudia Airlines.
It says Airport Control for JFK-LIS, LIS-AMS, and Open for LIS-MAD, MAD-JFK.
It says Airport Control for JFK-LIS, LIS-AMS, and Open for LIS-MAD, MAD-JFK.
Apr 11, 2016, 5:55 pm
#53
Join Date: Jan 2014
Location: HNL <-> BOS
Posts: 382
Yep getting the same error. Saudia doesn't work for me either unfortunately
Last edited by reverted; Apr 11, 2016 at 6:04 pm
Apr 11, 2016, 6:05 pm
#54
Join Date: Apr 2016
Posts: 8
Booked through Explore Trip, money taken out of bank account, received e-ticket and PNR that work on Delta site.
Apr 11, 2016, 6:12 pm
#55
Join Date: Jan 2014
Location: HNL <-> BOS
Posts: 382
I see this on delta, but on the Saudia website I'm able to see that all coupons for my ticket are either open for use or airport control. Have you tried this?
Booked through Explore Trip, money taken out of bank account, received e-ticket and PNR that work on Delta site.
Booked through Explore Trip, money taken out of bank account, received e-ticket and PNR that work on Delta site.
Apr 11, 2016, 6:13 pm
#56
Join Date: Oct 2014
Location: SEA
Posts: 2,021
I see this on delta, but on the Saudia website I'm able to see that all coupons for my ticket are either open for use or airport control. Have you tried this?
Booked through Explore Trip, money taken out of bank account, received e-ticket and PNR that work on Delta site.
Booked through Explore Trip, money taken out of bank account, received e-ticket and PNR that work on Delta site.
Apr 11, 2016, 6:20 pm
#57
Join Date: Apr 2016
Posts: 8
I said this earlier but I'll clarify - I'm not sure if my res. is an error fare or not. It's BOS to LHR this Friday, to 4/20, for $441 (almost $1000 less than Delta website when I booked, but not as cheap as others were seeing).
Hope that this helps! Fingers crossed for you.
Apr 11, 2016, 6:28 pm
#58
Join Date: Oct 2013
Location: New Jersey
Programs: UA Gold
Posts: 288
I booked one of these from JFK to LIS and can pull up the res on delta.com but am producing nothing on Saudia's site and don't have a charge yet. Additionally I have a friend who got a charge from UX but didn't receive an email from anyone. Let's see how this all shakes out.
Apr 11, 2016, 6:43 pm
#59
Join Date: Jan 2014
Location: HNL <-> BOS
Posts: 382
The e-ticket number. I was unable to find anything with the PNR or the Delta confirmation code on Saudia.
I said this earlier but I'll clarify - I'm not sure if my res. is an error fare or not. It's BOS to LHR this Friday, to 4/20, for $441 (almost $1000 less than Delta website when I booked, but not as cheap as others were seeing).
Hope that this helps! Fingers crossed for you.
I said this earlier but I'll clarify - I'm not sure if my res. is an error fare or not. It's BOS to LHR this Friday, to 4/20, for $441 (almost $1000 less than Delta website when I booked, but not as cheap as others were seeing).
Hope that this helps! Fingers crossed for you.
My ticket is issued on A3 stock so maybe that's why it won't work on the website? Wishful thinking? Haha not sure but more sitting around and waiting
Apr 11, 2016, 6:57 pm
#60
Join Date: Mar 2010
Programs: DL-Platinum
Posts: 147
Not sure if this may help but my Delta confirmation code is different than the one I used on Saudia. I punched my Delta code into the KLM website and received a different confirmation code. This KLM confirmation code is the one I used to find my receipt on Saudia.
However, I am getting a receipt when I type my ticket number into Saudia. I was charged the correct amount on my Chase card but it is titled "Agent Fee"
However, I am getting a receipt when I type my ticket number into Saudia. I was charged the correct amount on my Chase card but it is titled "Agent Fee"