TK First class booking [error?]
#1
Original Poster
Join Date: Jul 2006
Location: Philadelphia, PA
Programs: AA EXP
Posts: 509
TK First class booking [error?]
Was searching for flights JFK-IST in october. Flights are coming up 690-750$. Orbitz and cheaptickets show the flights in First. Kept clicking all the way thru and it still said first. Even cfmn email from cheaptickets shows first class. [See below]
Im thinking this may be some weird booking class glitch online, but i booked just in case not. Now what do i do? Chill on it? Try to get seats and see what happens? Etc...
Thanks!!!!
Ticket Information
Passenger(s):
Turkish Airlines record locator: R
Ticket type requested: electronic (e-ticket)
CheapTickets record locator: AP
Airline ticket number(s): 23
Please note: An additional fee for baggage may apply. This fee is not included in your total trip cost. See Details
Thursday, October 7, 2010
Turkish Airlines # 2
New York John F Kennedy Intl (JFK) to Istanbul Ataturk (IST)
Departure (JFK): October 7, 4:45 PM EDT (afternoon)
Arrival (IST): October 8, 9:25 AM EEST (morning)
This is an overnight flight.
Class: First Class
--------------------------------
Monday, October 11, 2010
Turkish Airlines # 1
Istanbul Ataturk (IST) to New York John F Kennedy Intl (JFK)
Departure (IST): October 11, 11:00 AM EEST (morning)
Arrival (JFK): October 11, 2:45 PM EDT (afternoon)
Class: First Class
Have your travel plans changed? Many tickets can be exchanged or canceled online by visiting "My trips" and clicking the Change/cancel airline ticket option.
Cost and billing summary
Booking Confirmation
Total airfare: $691.70USD (including taxes)
Im thinking this may be some weird booking class glitch online, but i booked just in case not. Now what do i do? Chill on it? Try to get seats and see what happens? Etc...
Thanks!!!!
Ticket Information
Passenger(s):
Turkish Airlines record locator: R
Ticket type requested: electronic (e-ticket)
CheapTickets record locator: AP
Airline ticket number(s): 23
Please note: An additional fee for baggage may apply. This fee is not included in your total trip cost. See Details
Thursday, October 7, 2010
Turkish Airlines # 2
New York John F Kennedy Intl (JFK) to Istanbul Ataturk (IST)
Departure (JFK): October 7, 4:45 PM EDT (afternoon)
Arrival (IST): October 8, 9:25 AM EEST (morning)
This is an overnight flight.
Class: First Class
--------------------------------
Monday, October 11, 2010
Turkish Airlines # 1
Istanbul Ataturk (IST) to New York John F Kennedy Intl (JFK)
Departure (IST): October 11, 11:00 AM EEST (morning)
Arrival (JFK): October 11, 2:45 PM EDT (afternoon)
Class: First Class
Have your travel plans changed? Many tickets can be exchanged or canceled online by visiting "My trips" and clicking the Change/cancel airline ticket option.
Cost and billing summary
Booking Confirmation
Total airfare: $691.70USD (including taxes)
#3


Join Date: Sep 2006
Location: Moscow
Programs: Marriott Titanium, IHG Diamond AMB
Posts: 1,830
Expedia has the same fare listed as coach. I think that it's just a display glitch, like the recent AA/QF fare from US to Sydney. If you booked the ticket just to get a cheap 1st class flight, then the best idea would probably to get a refund.
#7




Join Date: Mar 2009
Location: Kingdom of Saudi Arabia
Programs: UA-1mm, 1/31/26 last day as 1k since 2009, Marriott-LT Platinum, Hertz-Presidents Circle
Posts: 6,367
This has been tricky to find availablity. I see sporadic availability in Oct/Nov and some middle January. Damn I wanted to do one of these or at least attempt. Below are the limiting factors in fare construction:
PERMITTED 16SEP THROUGH 30APR ON THE OUTBOUND
TRANSATLANTIC SECTOR.
Minimum stay requirements
TRAVEL FROM INBOUND TRANSATLANTIC SECTOR MUST COMMENCE NO
EARLIER THAN THE FIRST SUN AFTER DEPARTURE OF THE OUTBOUND
TRANSATLANTIC SECTOR.
Blackout Dates
OUTBOUND -
TRAVEL IS NOT PERMITTED 14MAY 10 THROUGH 30SEP 10.
PERMITTED 16SEP THROUGH 30APR ON THE OUTBOUND
TRANSATLANTIC SECTOR.
Minimum stay requirements
TRAVEL FROM INBOUND TRANSATLANTIC SECTOR MUST COMMENCE NO
EARLIER THAN THE FIRST SUN AFTER DEPARTURE OF THE OUTBOUND
TRANSATLANTIC SECTOR.
Blackout Dates
OUTBOUND -
TRAVEL IS NOT PERMITTED 14MAY 10 THROUGH 30SEP 10.
#8
FlyerTalk Evangelist



Join Date: May 2000
Location: Little dot in Asia
Programs: AA-PP, HL-DM, MR-LTP, HY-LTG
Posts: 26,017
TK is one, and LX is the other who use P class for their economy class fares.
So the fare is still in economy, its just that the booking engine sees it as First Class. If you book this fare, you will sit in economy class. Cos there is nothing wrong with the fare, its: PLPXX3M
#9


Join Date: Apr 2006
Posts: 1,259
Problem is TA's not airline's, so this is not like the QF/AA or BA debacles.
Question is whether the big O will honor the fare and whether it's worth it to fight with them until they do! Someone would have to be pretty litigious and with a lot of time on their hands to do so.
I think AF has a similar problem with their A class for Premium Econ while other airlines use it as First.
Still, a nice looking ticket!!!
Question is whether the big O will honor the fare and whether it's worth it to fight with them until they do! Someone would have to be pretty litigious and with a lot of time on their hands to do so.
I think AF has a similar problem with their A class for Premium Econ while other airlines use it as First.
Still, a nice looking ticket!!!

#10
FlyerTalk Evangelist



Join Date: May 2000
Location: Little dot in Asia
Programs: AA-PP, HL-DM, MR-LTP, HY-LTG
Posts: 26,017
Basically whoever buys this fare in the hopes of sitting in F is just dreaming. The fare by the way is nonrefundable too.
#11




Join Date: Jul 2000
Location: Sydney
Posts: 5,775
has anyone ticketed this and if so could u pull it up on the TK website
that will tell the story
if it says F on the TK website.
I am sure if you use a plat AMEX and the selling party says F but the eticket on the TK website says Y then the credit card company should refund the purchase as you did not get what you paid for.
that will tell the story
if it says F on the TK website.
I am sure if you use a plat AMEX and the selling party says F but the eticket on the TK website says Y then the credit card company should refund the purchase as you did not get what you paid for.
#13
Original Poster
Join Date: Jul 2006
Location: Philadelphia, PA
Programs: AA EXP
Posts: 509
UPDATE:
Was an error. Apparently Cheaptickets and TK didnt get their communication straight with booking classes. CT was still reading P as coach while TK had changed it at some point.
I was weary of something like this and called cheaptickets within the 24hr cancel period and they assured me it was first class and to wait another day for it to update in the system. Next day, i called TK for seats. They said coach, CT called and realized they made a mistake. Apparently there were 30 other people affected as well.
Current offer for their mixup. (up from $350 credit) $400 voucher. Only bad part is eco on that fare only earns 50% on US. Original ticket cost was 691$
I asked if they could have the tix rebooked in Y fare bucket so i can earn 100% miles, and also get a voucher.
This suitable, or anyone else have suggestions???
Was an error. Apparently Cheaptickets and TK didnt get their communication straight with booking classes. CT was still reading P as coach while TK had changed it at some point.
I was weary of something like this and called cheaptickets within the 24hr cancel period and they assured me it was first class and to wait another day for it to update in the system. Next day, i called TK for seats. They said coach, CT called and realized they made a mistake. Apparently there were 30 other people affected as well.
Current offer for their mixup. (up from $350 credit) $400 voucher. Only bad part is eco on that fare only earns 50% on US. Original ticket cost was 691$
I asked if they could have the tix rebooked in Y fare bucket so i can earn 100% miles, and also get a voucher.
This suitable, or anyone else have suggestions???
#15




Join Date: Mar 2009
Location: Kingdom of Saudi Arabia
Programs: UA-1mm, 1/31/26 last day as 1k since 2009, Marriott-LT Platinum, Hertz-Presidents Circle
Posts: 6,367
Are they refunding you the ticket and the voucher?


