(FARE GONE) AC: SFO-PEK RT $533 a/i (was SFO-HKG; Cheapo air; min stay)
#151
Join Date: Mar 2006
Programs: Aeroplan; Milage Plan; Hhonors;
Posts: 335
i see all the ticketing is from the west...
anyway to wrestle out something from yyz/buf with a needed stop in YVR (true destination yyj) evening 25th through evening 26th or morning 27th?
i can foresee...
buf-lax-yyz-yvr (stop)- hkg-yyz (drop last segment)
anyway to wrestle out something from yyz/buf with a needed stop in YVR (true destination yyj) evening 25th through evening 26th or morning 27th?
i can foresee...
buf-lax-yyz-yvr (stop)- hkg-yyz (drop last segment)
#152
Join Date: Dec 2005
Location: Japan
Posts: 5,577
I have tried calling AC today to have my MP# added to the reservation. The number was busy all day, when I finally got in, I was advised of a waiting time no less than 45 minutes. I hope, this is just because of the volcano situation and I will try again tomorrow. Has anyone else had any problems the lst couple of days?
#153
Join Date: Mar 2006
Programs: Aeroplan; Milage Plan; Hhonors;
Posts: 335
I have never had an issue with wait times. Yes, the past few days it was because of rescheduling with wait times up to 3 hours. Today the rescheduling calls lessened but AC launched a big sale yesterday. My wait was "only" 50 minutes today!
#154
Suspended
Join Date: Nov 2002
Location: Toronto YYZ UA-1K 1MM,QFgold
Programs: Royal Ambassador/ SPG Platinum 75/Marriott gold
Posts: 14,283
Assigning seats is hardly a modification to a booking. I never experience this unwillingness to lift a finger at other airlines, most notably not at UA. I always book through AMEX travel for my business itineraries and go through UA to make changes, cancellations, and whatever else while they have the same rule on the books.
There's just a culture of bad attitude at AC IMHO, and not just on the phone. I've experienced it on many many occasions and not just on the phone.
There's just a culture of bad attitude at AC IMHO, and not just on the phone. I've experienced it on many many occasions and not just on the phone.
for me calling UA call centers im always happy to get HNL, it must be the good weather there they are always nice, when we are suffering in a snow storm
#155
Join Date: Feb 2010
Location: LAX
Programs: UA-1K, Hertz-Gold, Marriott-Gold, PC-Platinum, SPG
Posts: 2,777
Finally got my order submited and waiting for the ticket number now. Any idea how long it may take for ticketing? Whether it is all done by machinary or there is a human in the loop?
#156
Join Date: Apr 2010
Location: YYZ
Posts: 1,225
many of the call centres for AC are in India, But I found if when asked french or english choose French then when they answer they all can speak English and are very helpful. They have solved many travel problems above and beyond for me when the normal wait for english was 45 minutes and I was on a cell overseas.
I was looking for a mile run. I need to be in Houston the week of May 10th or week of may 3 for 1 or 2 days. Is there a way to add a run to this. The ticket YYZ-IAH is $561 direct.
I was looking for a mile run. I need to be in Houston the week of May 10th or week of may 3 for 1 or 2 days. Is there a way to add a run to this. The ticket YYZ-IAH is $561 direct.
#157
Join Date: Dec 2005
Location: Japan
Posts: 5,577
Look at your Cheapoair booking receipt, which you should have received right after booking. Copy the reservation ID#. Then go to checkmytrip.com, search with your reservation ID# and you will see your AC record locator. Then you can double check the itinerary on AC's website and make a call to have your MP# added. AC will send you an instant e-mail confirming everything and you are good to go.
#158
Join Date: Dec 2005
Location: Japan
Posts: 5,577
I finally got thru to them late last night after a 40 minute wait. Call was answered by a very nice lady, she added our MP#s and, although she indicated that she was breaking the rules, assigned bulkhead seats for us. She also mentioned that the 77s on the HKG route were the newest in the fleet and we should have quite an enjoyable ride. Wow, that was easy. Looking forward to the trip and the 20k that come with it at a little less than 3c/mile. Thanks OP^
#159
Join Date: Feb 2010
Location: LAX
Programs: UA-1K, Hertz-Gold, Marriott-Gold, PC-Platinum, SPG
Posts: 2,777
Look at your Cheapoair booking receipt, which you should have received right after booking. Copy the reservation ID#. Then go to checkmytrip.com, search with your reservation ID# and you will see your AC record locator. Then you can double check the itinerary on AC's website and make a call to have your MP# added. AC will send you an instant e-mail confirming everything and you are good to go.
#160
Join Date: Feb 2010
Location: LAX
Programs: UA-1K, Hertz-Gold, Marriott-Gold, PC-Platinum, SPG
Posts: 2,777
I finally got thru to them late last night after a 40 minute wait. Call was answered by a very nice lady, she added our MP#s and, although she indicated that she was breaking the rules, assigned bulkhead seats for us. She also mentioned that the 77s on the HKG route were the newest in the fleet and we should have quite an enjoyable ride. Wow, that was easy. Looking forward to the trip and the 20k that come with it at a little less than 3c/mile. Thanks OP^
UPDATED: Call back after lunch and answered by a much nicer operator and got moved further up front with the seats I wanted. However, no luck getting the bulkhead seats as thet cost an additional $100.00 each (even if you are UA MP 1K. they don't care).
Since this is a consolidator ticket, does any one in their real life previous experience actually receive UA MP credit for these tickets from cheapoair? Would really want to hear from some one who had actually done it and got full MP credit.
Last edited by lax2010; Apr 22, 2010 at 4:52 pm
#161
Join Date: Dec 2005
Location: Japan
Posts: 5,577
#162
Join Date: Jan 2009
Location: Toronto
Programs: Aeroplan E
Posts: 296
I called the Elite number on my AP card, gave her the Ticket number, she gave me back the reservation code for my records, she asked what seat I wanted, I said bulkhead would be great, 2 minutes later I had an email confirming my seat, no mention of $100 fee or anything like that.
#163
Join Date: Jan 2005
Location: SMF
Programs: Bonvoy Titanium, SPG LTP
Posts: 1,526
Just booked a 3 night trip to Beijing at the end of December for $615 per person out of SFO. Got the confirmation e-mail within a few minutes and now have my AC confirmation from checkmytrip.com. Now I just need to call AC to add my UA numbers and get some decent seats. I'll try that tomorrow...
#164
Join Date: Feb 2010
Location: LAX
Programs: UA-1K, Hertz-Gold, Marriott-Gold, PC-Platinum, SPG
Posts: 2,777
I called the Elite number on my AP card, gave her the Ticket number, she gave me back the reservation code for my records, she asked what seat I wanted, I said bulkhead would be great, 2 minutes later I had an email confirming my seat, no mention of $100 fee or anything like that.
#165
Join Date: Feb 2010
Location: LAX
Programs: UA-1K, Hertz-Gold, Marriott-Gold, PC-Platinum, SPG
Posts: 2,777
Just booked a 3 night trip to Beijing at the end of December for $615 per person out of SFO. Got the confirmation e-mail within a few minutes and now have my AC confirmation from checkmytrip.com. Now I just need to call AC to add my UA numbers and get some decent seats. I'll try that tomorrow...