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Old Sep 29, 2013 | 4:26 pm
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Possible Metro SmartTrip Scam

I was with a friend at Union Station's Metro stop earlier this week and she tapped her card and went to put money on it. It showed a beginning balance of $6.35 then she put in a $5 and it dropped to $1.35. She told a WMATA employee and he said there's some new scam where people will tap their card once, then leave without tapping it the second time and this causes the money a subsequent user puts on a card to go onto the scammer's card. I don't know if it's actually true but the WMATA employee seemed to think it was.
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Old Sep 29, 2013 | 9:29 pm
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Originally Posted by CMK10
I was with a friend at Union Station's Metro stop earlier this week and she tapped her card and went to put money on it. It showed a beginning balance of $6.35 then she put in a $5 and it dropped to $1.35. She told a WMATA employee and he said there's some new scam where people will tap their card once, then leave without tapping it the second time and this causes the money a subsequent user puts on a card to go onto the scammer's card. I don't know if it's actually true but the WMATA employee seemed to think it was.
Any card would need to be tapped twice in order to get value added (once upon approaching the machine and again after adding the $), so I don't see how her funds could end up on the card of the person that used the machine before her.

That said, I hope your friend got her $5 back because that's clearly not supposed to happen.
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Old Sep 29, 2013 | 11:15 pm
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Originally Posted by silverthief2
Any card would need to be tapped twice in order to get value added (once upon approaching the machine and again after adding the $), so I don't see how her funds could end up on the card of the person that used the machine before her.

That said, I hope your friend got her $5 back because that's clearly not supposed to happen.
I thought the story seemed farfetched but I wanted to share it just in case. As it turned out, the WMATA employee had four bucks and change on a paper card and gave my friend that so it almost worked out.
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Old Sep 30, 2013 | 7:13 am
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Originally Posted by CMK10
I thought the story seemed farfetched but I wanted to share it just in case. As it turned out, the WMATA employee had four bucks and change on a paper card and gave my friend that so it almost worked out.
Not really, because fares paid with a paper fare card are a buck more than those paid with a Smartrip card.
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Old Sep 30, 2013 | 12:26 pm
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Not quite sure how that would work -- the amount on the SmarTrip card doesn't update until the card is tapped the second time. Otherwise, the transaction times out and cancels.

Originally Posted by mhnadel
Not really, because fares paid with a paper fare card are a buck more than those paid with a Smartrip card.
But a paper card's value can be transferred to a SmarTrip card.

In other SmarTrip news, card prices go down to $2 tomorrow, which means that anyone doing even just one round-trip on Metro would be well advised to buy a SmarTrip card:
http://www.wmata.com/about_metro/new...ReleaseID=5547
The $2 cards can be purchased at sales offices (e.g., CVS); the vending machines in stations will sell the cards for $10 with $8 of transit value.
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Old Oct 1, 2013 | 8:10 am
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You'd think they would just have the fare machines give you SmarTrip cards instead of paper cards (like NYC does with Metrocards) but apparently that is too difficult for Metro to handle.
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Old Oct 2, 2013 | 11:39 am
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Originally Posted by CMK10
I thought the story seemed farfetched but I wanted to share it just in case. As it turned out, the WMATA employee had four bucks and change on a paper card and gave my friend that so it almost worked out.
But the friend lost $5 that was already on her card plus the $5 that she tried to add. She started with $6.35, added $5 for $11.35 but ended with $1.35 on the card. Getting $4 is less than half of what she lost.

I might believe that failing to tap the card a second time would result in the new funds being given to the next person to use the machine.
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Old Nov 8, 2013 | 1:15 pm
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Originally Posted by MSPeconomist
But the friend lost $5 that was already on her card plus the $5 that she tried to add. She started with $6.35, added $5 for $11.35 but ended with $1.35 on the card. Getting $4 is less than half of what she lost.

I might believe that failing to tap the card a second time would result in the new funds being given to the next person to use the machine.
So, not that it's possible to ever be certain - but the fare add machines CANNOT take fare off the card. Are you absolutely certain that the display wasn't broken and that it didn't show $ 1.35, with the "tens" place missing?

I've had/heard of situations where inserted money doesn't properly go onto the card - but there's no way for those machines to debit a SmartTrip card, so if it said "$6.35" when she tapped it - it had at least that much on it when she left (I suppose, in some crazy universe, the card or machine could have malfunctioned at that exact time. But I find that pretty odd)
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