And when I brought up the fact I was a Platinum with Marriott.... they threw "we are not owned by Marriott we are a franchise" in my face.

I guess they choose when and when not to be a Marriott hotel when it's convenient

Yeah...BUT i will say that the last time i stayed there, Hmm 3years ago or so...the place was in really bad shape..I was in literally 10 rooms that were all either falling apart or dirty or REALLY noisy (you can hear the subway ALL OVER that place, but some of the rooms were awful) or had a crappy view....

So....the FOM showed me one last room...a 2BR, 2 Bath suite that was HUGE! mom and i 'sucked it up' there! And, we couldn't stop Room service from bringing us free crap...wine, cheese, cookies, fruit...holy cow!

Kicker is, the suite was also in REALLY bad shape! the next time we went up was the 'strike'.

Last year, i went over for a tour...they supposedly redid the place...yeah right. Wallpaper, carpet and soft goods...the old, dented, scratched falling apart furniture was STILL there...

i can see no reason for that mess to continue being called a Marriott.....

LOL. The place is pathetic. It's shabby trash at it's best. And the C Lounge? Well it looks like they just went to a garage sale and bought a bunch tables and try and pass them as antiques.

And who wants a granny's cheap dollar store glass bud vase filled with stale potpourri in their bathroom?

I'm currently at the Victoria BC Marriott... wonderful hotel. They close the lounge on weekends a few months of the year.. *but* I thought it would be open this weekend.. they offer a concierge level room (with a dummy booking this weekend) that states this in room details:

Special Benefits
This room features Concierge lounge access
Open: Sun-Sat, Open: 6:30 am - 10:00 pm Daily
Complimentary food:
- Continental breakfast
- midday snack
- afternoon tea
- hors d'oeuvres
- dessert
- late night snack
Cocktails, for a fee
Complimentary non-alcoholic beverages
Honor bar
Complimentary business services
16th floor Concierge Lounge which features two flat screen TVs and computer.
Concierge Level guests enjoy a deluxe continental breakfast in the morning, satisfying snacks
throughout the day, evening hors d'oeuvres, delectable desserts, and honour bar.

So if I paid extra for that.. and it wasn't available, I prolly wouldn't be too happy. They do give coupons for a GREAT breakfast though!

Ron.

Booked a room at the San Francisco Marriott (Moscone Center) for Thursday & Friday nights at the concierge level rate. Details for the room show the lounge is open 7 days a week (and still does). Got to the hotel, checked in, and was given a sheet with info about the lounge. When I got to my room and read it, it says the lounge is closed from 12N on Friday to 4 p.m. on Sunday. Went back to the front desk and asked that the rate for the 2nd night be reduced to the lowest for which I qualified (and thankfully which I had happened to print out before leaving home). After some phone calls, they did reduce the rate for the night the lounge was closed, but I had to initiate the process.