FlyerTalk Forums - View Single Post - Booking Concierge level on weekend when lounge closed
Old Feb 28, 2009 | 10:30 am
  #31  
imverge
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20 Years on Site
 
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,284
Originally Posted by megtravels
I was there too...I went past the hotel...we used to stay there til we found the SHS in Old Montreal..

what is worse though, was that IIRC it was the hotel's ownership/management that locked out the associates...SO...I don't recall all the details, but I guess the owners didn't want to get any additional egg on their faces...and that labor action lasted for a very long time....at least that's what one of my favorite bellman told me!

the place was a ghost town....i was going to walk through and they weren't happy about it...i think they even had the restrooms closed...but they were acting as if nothing was happening...

needless to say, i will stick with my happy little SHS......
And when I brought up the fact I was a Platinum with Marriott.... they threw "we are not owned by Marriott we are a franchise" in my face.

I guess they choose when and when not to be a Marriott hotel when it's convenient
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