Marriott easing requalification rules in bad economy
Dec 24, 2008, 9:42 pm
#16
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,011
There was a thread on this a few months ago. Several of us got a similar program to earn PLT back, and Marriott got extra stays from me over the last 2 months.
This shows what a smart marketing program can do, actually looking at your purchasing patterns and offering nearly-real time incentives. I've gone from 10 yrs of 150K miles/yr to 30K on USAir and didn't hear a peep.
btw, I had MR keep me at PLT several years ago when I was 4 nights short, and they have done so for co-workers too. The unofficial word I hear is that you need to be within 5 nights and need to request the comp - it's not automatic.
This shows what a smart marketing program can do, actually looking at your purchasing patterns and offering nearly-real time incentives. I've gone from 10 yrs of 150K miles/yr to 30K on USAir and didn't hear a peep.
btw, I had MR keep me at PLT several years ago when I was 4 nights short, and they have done so for co-workers too. The unofficial word I hear is that you need to be within 5 nights and need to request the comp - it's not automatic.
Dec 25, 2008, 12:17 pm
#17
Join Date: Oct 2000
Location: Los Angeles, CA, USA
Programs: UA Gold, DL Plat, SPG Gold, Hilton Gold, Marriott Silver, Hertz PC
Posts: 543
"Congratulations, you've requalified for Platinum"
Logged in today just to see how many nights I was short of re-qualifying for Platinum. I have 71 nights to date, with no reservations made (or planned) between now and January 1st. Much to my delight, a message on the homescreen congratulated me on re-qualifying for Platinum in 2009. Thank you, Marriott! ^
Dec 25, 2008, 5:32 pm
#18
Join Date: Aug 2006
Location: DCA / WAS
Programs: DL 2+ million/PM, YX, Marriott Plt, *wood gold, HHonors, CO Plt, UA, AA EXP, WN, AGR
Posts: 9,388
Thank you Marriott!
Like JohnnyGlobal, I also logged in today to make a reservation and found that I, too, had requalified (despite the note that I need *a lot* of nights to maintain Platinum qualification!).
Thank you Marriott, much appreciated.
Like JohnnyGlobal, I also logged in today to make a reservation and found that I, too, had requalified (despite the note that I need *a lot* of nights to maintain Platinum qualification!).
Thank you Marriott, much appreciated.
Dec 25, 2008, 6:31 pm
#19
Original Poster
Join Date: Mar 2005
Location: St. Petersburg, FL
Programs: Bonvoy Lifetime Titanium Elite
Posts: 453
Just called the Plat Reservation Desk, and was confirmed that I was renewed through 2/2010.
The agent indicated that they have been hand reviewing accounts, and doing this as a courtesy in the poor economy.
I just want to extend kudos to Marriott for providing a service to it's loyal customers. I know I didn't earn the nights required this year due to much slower business, but Marriott will receive my business this coming year, for the good will gesture it extended. GOOD BUSINESS MOVE! Thank you!
The agent indicated that they have been hand reviewing accounts, and doing this as a courtesy in the poor economy.
I just want to extend kudos to Marriott for providing a service to it's loyal customers. I know I didn't earn the nights required this year due to much slower business, but Marriott will receive my business this coming year, for the good will gesture it extended. GOOD BUSINESS MOVE! Thank you!
Last edited by bdschobel; Dec 25, 2008 at 6:41 pm Reason: reference to deleted thread
Dec 25, 2008, 11:52 pm
#20
Join Date: Feb 2005
Programs: Marriott Lifetime Titanium (former PP), Hilton Silver, UA Silver, AS Member, Hertz 5*
Posts: 3,906
I have had more than enough nights (146 including the credit card nights) to get platinum for 2009, but I think it is good that Marriott is giving platinum members who fell short this year a little leeway (especially those who have been platinum members for a few years in a row).
Dec 26, 2008, 5:16 am
#21
Join Date: Jan 2005
Location: Silicon Valley
Programs: Marriott Ambassador
Posts: 1,243
+1
I'll have 65 nights this year, because of the slowing economy. The renewed me and I greatly appreciate it. This will definitely make me spent a lot more nights in 2009 at Marriott.
I'll have 65 nights this year, because of the slowing economy. The renewed me and I greatly appreciate it. This will definitely make me spent a lot more nights in 2009 at Marriott.
Dec 26, 2008, 6:03 am
#22
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 41,109
I have had more than enough nights (146 including the credit card nights) to get platinum for 2009, but I think it is good that Marriott is giving platinum members who fell short this year a little leeway (especially those who have been platinum members for a few years in a row).
so MR conceirge, what is in it for me? this appears to be the giveaway season
Dec 26, 2008, 7:37 am
#23
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,011
You stayed your 75 nights and received what was promised in return. I stand with VA1379 and prefer to applaud them for making smart business decisions and showing an interest in customer service, as this may benefit me down the road, rather being jealous of others. Sadly, WIIFM is par for the course nowadays.
Dec 26, 2008, 7:38 am
#24
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
Your profile indicates your are in Charleston, SC. Work sends me there often. Recently, a coworker and I got a GREAT rate at the Ren, which was very nice. Usually, though, I stay at the SPS on the river. It's above decent, and you get a view of the boats docked below and the bridge. Rarely is their rate over $100/night, and I've even scored a $59/night there once.
Dec 26, 2008, 8:02 am
#25
Join Date: Aug 2008
Posts: 157
Renewed me to PLT for 2009 with only 46 nights in 2008.
Have been PLT for 3 years prior.
Have been PLT for 3 years prior.
Dec 26, 2008, 9:24 am
#26
Join Date: Aug 2005
Location: ORD, MKE, MDW
Programs: Marriott Lifetime Platinum, AAdvantage Gold, Air Canada Elite, Avis Pref Select, Hertz Gold,
Posts: 1,844
IMHO, Marriott has always "bent over backward" to help out good customers. Good to see that trend continuing/expanding given the current economic climate.
I've got 79 nights in for 2008, so I should be fine for next year.
However, in Q1 of '09, by travel may be limited due to illness in the family. If this plays out as expected, I'm hoping they'll give me a break next time around. Q1 and Q4 are my busiest travel times, so a reduction in Q1 travel....if it happens...could definitely put a dent in my total number of nights for '09. I've got 18 years in as an MR member, so hopefully that helps as well. My guess is 50-65 nights for me in '09.
I've got 79 nights in for 2008, so I should be fine for next year.
However, in Q1 of '09, by travel may be limited due to illness in the family. If this plays out as expected, I'm hoping they'll give me a break next time around. Q1 and Q4 are my busiest travel times, so a reduction in Q1 travel....if it happens...could definitely put a dent in my total number of nights for '09. I've got 18 years in as an MR member, so hopefully that helps as well. My guess is 50-65 nights for me in '09.
Dec 26, 2008, 10:49 am
#27
Join Date: Jul 2007
Location: RDU
Programs: Airlines: DL-Silver, UA-Silver Hotels: MR-LT PP
Posts: 364
No love for me yet.
"You have stayed 71 nights this year. You need 4 more nights to maintain Platinum level."
I've got my fingers crossed.
"You have stayed 71 nights this year. You need 4 more nights to maintain Platinum level."
I've got my fingers crossed.
Dec 26, 2008, 11:29 am
#28
Join Date: Apr 2002
Location: USA
Programs: AA MARRIOTT Lifetime Plat Premier ; Marriott Vacation Club
Posts: 1,650
We faced a similar qualifying dilemma but made the decision after thanksgiving and we pick up two $89 nights at a local CY. I guess you could try for a rollover in early January, or simply do the deed this week.
Barry
Dec 26, 2008, 11:38 am
#29
Join Date: May 2004
Location: Exclusively OMNI/PR, for Reasons
Posts: 4,188
Wow, only 40 nights for me, and I'm renewed at Platinum for 2009. And in my case it wasn't because of the slowing economy, but promotion to a position that requires less travel.
2009 is starting off with a bang, though; 10 nights booked at Marriott properties in January already.
2009 is starting off with a bang, though; 10 nights booked at Marriott properties in January already.
Dec 26, 2008, 12:02 pm
#30
Join Date: Aug 2003
Location: Mesilla, NM
Programs: DL DM 4.7 MM MQM Marriott Ambassador Lifetime Titanium AA CK
Posts: 2,714
Nice of Marriott But
What about those of us who continue to travel and earn Plt the hard way. I will never get PP as I only stay about 100-110 night per year but now we have to compete for upgrades. There is 2 sides to this generous Marriott offer.
