MR Credit After Using LNF
Jul 31, 2008 | 5:38 am
#1
Original Poster
FlyerTalk Evangelist
Join Date: Oct 2004
Posts: 10,034
MR Credit After Using LNF
I just completed a stay at a FS Marriott after a successful claim with LNF.
Actual stay was three nights and I paid $700. I got zero nights credit and 700 base points.
Anybody else get this experience?
Actual stay was three nights and I paid $700. I got zero nights credit and 700 base points.
Anybody else get this experience?
Jul 31, 2008 | 7:35 am
#2
Suspended
Join Date: Jul 2005
Location: Thailand
Programs: Marriott - P; HH - G; Hyatt - P; Avis - LT First
Posts: 5,023
No. I have always received 10 points per USD, plus my gold bonus, and full credit for nights stayed without ever asking, on a LNF.
I'd call Marriott rewards desk
I'd call Marriott rewards desk
Jul 31, 2008 | 8:23 am
#3
Join Date: May 2007
Location: NC
Programs: Marriott LT Plat, Hyatt Platinum
Posts: 2,881
Jul 31, 2008 | 10:14 am
#4
Join Date: Jul 2006
Location: Belper, Derbyshire, United Kingdom
Programs: Marriott Rewards Silver, Starwood Preferred Guest Plus, Hilton HHonors Gold
Posts: 967
Ditto here.
Jul 31, 2008 | 6:00 pm
#5
Join Date: Feb 2005
Programs: Marriott Lifetime Titanium (former PP), Hilton Silver, UA Silver, AS Member, Hertz 5*
Posts: 3,906
If your stay was in the United States within the past 60 days, you can get the points and night credit by calling Marriott Rewards and asking them to post the stay to your account. For international stays, you will either need to fax in a copy of the folio or send an email showing the final bill for your stay (assuming you have selected the option of having Marriott email you copies of the final bill).
Aug 1, 2008 | 4:22 am
#6
Join Date: Nov 2001
Location: Montreal,QC
Programs: Bonvoy Lifetime Titanium
Posts: 122
Just had the same experience. For a bill close to $1000, I got 577 points, 500 of them were the welcome gift! I faxed in the bill and the correct points posted with no problem. Just fax the bill to Marriott and I have no doubt they'll correct the mistake.