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Error on online transfer of MB Points

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Error on online transfer of MB Points

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Old Apr 28, 2023, 4:46 am
  #1  
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Join Date: Nov 2015
Programs: JetPrivilege
Posts: 87
Error on online transfer of MB Points

I am trying to transfer points online but it throws up an error everytime.
Doesnt mention what the error is.
I have not exhausted my transfer limit as well.
I tried calling them but they said they cannot do it on call anymore now.
Kindly help , need to transfer it on urgent basis.


r , however doesnt mention the error.
nihit157 is offline  
Old Apr 28, 2023, 9:08 am
  #2  
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Location: TOA
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Might want to get in touch with one of the Lurkers ( Marriott Bonvoy Lurker Marriott Bonvoy Lurker II Marriott Bonvoy Lurker III )

David
DELee is offline  
Old Apr 28, 2023, 9:18 am
  #3  
 
Join Date: Feb 2020
Posts: 498
My best guess is that you are not typing in the recipient's name exactly how it is recorded on their Bonvoy account.

The Lurkers will not be able to help here. This is only something that can be done over the phone or through the new tool. Additionally, if you do it over the phone, it takes up to 7 days to process.
iknowthings is offline  
Old Apr 28, 2023, 2:22 pm
  #4  
 
Join Date: Nov 2005
Location: RTW
Programs: MR Ag, LH FTL
Posts: 947
Originally Posted by iknowthings
Additionally, if you do it over the phone, it takes up to 7 days to process.
Is that a recent change? Every time I have called to transfer points in the past it happened instantly.
slowly is offline  
Old Apr 29, 2023, 12:49 pm
  #5  
 
Join Date: Apr 2022
Location: Germany
Programs: Bonvoy Titanium, LH SEN
Posts: 32
Originally Posted by nihit157
I am trying to transfer points online but it throws up an error everytime.
Doesnt mention what the error is.
I have not exhausted my transfer limit as well.
I tried calling them but they said they cannot do it on call anymore now.
Kindly help , need to transfer it on urgent basis.


r , however doesnt mention the error.
I just had the same error, did you put in the number of points to transfer rounded down to the next thousand?
That's what made it work for me.
Hawwk is offline  
Old Apr 29, 2023, 5:42 pm
  #6  
 
Join Date: Feb 2020
Posts: 498
Originally Posted by slowly
Is that a recent change? Every time I have called to transfer points in the past it happened instantly.
Yes, it is
.
iknowthings is offline  
Old Mar 31, 2024, 1:22 pm
  #7  
 
Join Date: Nov 2007
Programs: Aeroplan, Marriott Bonvoy (Gold)
Posts: 280
Originally Posted by nihit157
I am trying to transfer points online but it throws up an error everytime.
Doesnt mention what the error is.
I have not exhausted my transfer limit as well.
I tried calling them but they said they cannot do it on call anymore now.
Kindly help , need to transfer it on urgent basis.


r , however doesnt mention the error.
running into the same issue, an error without any further details. Were you able to resolve it?
peroorim is offline  


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