Credit for checking in after midnight?
Dec 11, 2007 | 7:07 pm
#1
Original Poster
Join Date: Oct 2002
Programs: Marriott Plat Premier/LT Plat; SPG Plat/LT Gold; Hilton Gold; Hyatt Plat
Posts: 2,356
Credit for checking in after midnight?
Just confirming you still get credit when you check in after midnight
Dec 11, 2007 | 7:10 pm
#2
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Winter Garden, FL
Programs: Delta DM-3MM United Gold-MM Marriott Lifetime Titanium Hertz President's Circle
Posts: 13,498
Yes, you do, but it always requires a phone call. The computer doesn't recognize it as a night's stay. I have this problem pretty often!
Bruce
Bruce
Dec 11, 2007 | 7:50 pm
#3
Join Date: Dec 2006
Location: Charleston, SC
Programs: UA 1P, CO Plat, MR Plat, SPG Plat, US Dirt
Posts: 1,506
I checked in to the SLC marriott on the 1st at 1245am for 3 nights and all 3 posted at the same time so I guess it could depend on how soon after midnight? I am guessing if you check in after reconciliations of bills occur then you may run into the posting problem......
Dec 11, 2007 | 8:47 pm
#4
Suspended
Join Date: Nov 1999
Posts: 24,150
It usually works OK for Me, but I do make the res as a late arrival say 11pm the night before even thou I know I wont be checking in until after midnight. Otherwise it reads it as a check-in and check-out on the same day
Dec 12, 2007 | 10:45 am
#5
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Winter Garden, FL
Programs: Delta DM-3MM United Gold-MM Marriott Lifetime Titanium Hertz President's Circle
Posts: 13,498
Actually, I should have been more precise: The problem arises with 1-night stays (which is most of my hotel stays). If you check in at 12:15 a.m. and check out at 9:00 a.m. on the same day, the computer will not give you credit for the night. I always have to call, and this happens to me several times a year.
Bruce
Bruce
Dec 25, 2007 | 6:58 pm
#6
Join Date: Dec 2001
Location: Albany, NY, USA
Programs: LT Mariott Platinum?, SPG Gold, Hilton Silver, AA Gold, Amtrak Nothing.
Posts: 104
Actually, I should have been more precise: The problem arises with 1-night stays (which is most of my hotel stays). If you check in at 12:15 a.m. and check out at 9:00 a.m. on the same day, the computer will not give you credit for the night. I always have to call, and this happens to me several times a year.
Bruce
Bruce
Hey Marriott, how about fixing this? (instead of just adjusting accounts when people call up to complain). Sign me a not-so-pleased-at-moment long-term Marriott stockholder.