Originally Posted by
bdschobel
Actually, I should have been more precise: The problem arises with 1-night stays (which is most of my hotel stays). If you check in at 12:15 a.m. and check out at 9:00 a.m. on the same day, the computer will not give you credit for the night. I always have to call, and this happens to me several times a year.
Bruce
I just had this problem happen to me on a 2 night stay (only got stay credit for 1 night). I noticed this because I was close to re qualifying for GOLD and needed the 2 nights to reach 50. After calling Marriott they are going to adjust my account, but this doesn't make me very happy as I quite often check in after midnight (when doing air travel as I tend to take late flights), so this means I have to go back over the whole year to see if anything else has been missed...
Hey Marriott, how about fixing this? (instead of just adjusting accounts when people call up to complain). Sign me a not-so-pleased-at-moment long-term Marriott stockholder.