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Requesting interpretation of these Rate rules t&c's etc

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Requesting interpretation of these Rate rules t&c's etc

 
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Old Aug 26, 2007 | 6:47 pm
  #1  
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Requesting interpretation of these Rate rules t&c's etc

These are not that clear to me, can someone tell me what I do and don't get here? main questions are:

Does this say free parking?
Free Internet?
and finally, if I stay Sat to mid week, do I get 3X points on the Saturday stay portion of my bill?

thanks

here are the rules

Rate Rules
Additional Information
COMPLIMENTARY BUFFET BREAKFAST IN THE CONSERVATORY OR BREAKFAST
IN THE CLUB LOUNGE * COMPLIMENTARY UPGRADE TO CLUB LEVEL ROOM
BASED ON AVAILABILITY AND GUARANTEED AVAILABILITY 24 HOUR PRIOR
TO ARRIVAL (FOR STANDARD RM) * LOCAL PHONE CALLS * SELF PARKING
($5 VALET PARKING) * HI-SPEED INTERNET SERVICE * SHUTTLE TO/FROM
OFFICE (UPON REQUEST)
** TRIPLE MARRIOTT REWARD POINTS, FRIDAY/SATURDAY, UPGRADE TO
EXECUTIVE SUITE (UPON AVAILABILITY)
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Old Aug 26, 2007 | 7:13 pm
  #2  
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You know, I'm not really sure either. Normally the rate will say something like "Free hi-speed internet", but I would guess that the "self parking" is free, so the others may also be free.

Is this rate part of some type of promotion or package? If so, there may be some supporting text from the hotel webpage for this rate that may shed some light on your questions.
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Old Aug 26, 2007 | 7:15 pm
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Everything listed is *free* except the valet parking upon which they put a price. Looks like if you are staying a fri or sat you get triple points for that night. That's how I would read it. We need a Marriott reservationist for the confirmation.
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Old Aug 26, 2007 | 8:17 pm
  #4  
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BTW the free parking and free Internet does not apply to the rate code you are trying to use (at the airport location that I let go unnamed). They just haven't updated the rate rules that are shown on the net.
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Old Aug 26, 2007 | 8:19 pm
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I would not interpret it that high speed internet is free; rather that it is simply offered at this location (as opposed to locations that offer no high speed internet access).

I agree that the self-parking appears to be free.

I believe your Saturday night would qualify you for the triple points (looks to me like any Fri or Sat night stay would qualify).

But that's just my take on it.

edited to add: now that I look at it again, in the context in which it also refers to local calls, then yes, the HSIA should be free. Let's hope you don't have to fight for it.

And make sure to ask for your complimentary executive suite upgrade.
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Old Aug 27, 2007 | 3:05 am
  #6  
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Originally Posted by TrojanHorse
These are not that clear to me, can someone tell me what I do and don't get here? main questions are:

Does this say free parking?
Free Internet?
and finally, if I stay Sat to mid week, do I get 3X points on the Saturday stay portion of my bill?

thanks

here are the rules

Rate Rules
Additional Information
COMPLIMENTARY BUFFET BREAKFAST IN THE CONSERVATORY OR BREAKFAST
IN THE CLUB LOUNGE * COMPLIMENTARY UPGRADE TO CLUB LEVEL ROOM
BASED ON AVAILABILITY AND GUARANTEED AVAILABILITY 24 HOUR PRIOR
TO ARRIVAL (FOR STANDARD RM) * LOCAL PHONE CALLS * SELF PARKING
($5 VALET PARKING) * HI-SPEED INTERNET SERVICE * SHUTTLE TO/FROM
OFFICE (UPON REQUEST)
** TRIPLE MARRIOTT REWARD POINTS, FRIDAY/SATURDAY, UPGRADE TO
EXECUTIVE SUITE (UPON AVAILABILITY)
triple points yes
free parking - my assumption because of wording is yes
HSI - unclear - I can see it being either way but my assumption again because of the parking wording is yes
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Old Aug 27, 2007 | 6:36 am
  #7  
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Originally Posted by socrates
triple points yes
free parking - my assumption because of wording is yes
HSI - unclear - I can see it being either way but my assumption again because of the parking wording is yes
this is kind of how I viewed it, its actually become a moot point since the internet is down at this property anyway.

another reason I interpret it free is that they don't charge for transportation to the "office", the way they word the parking, and that HSIA is right in the middle of these two so one would reasonably infer that its "free"
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Old Aug 27, 2007 | 7:48 am
  #8  
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Originally Posted by holtju2
BTW the free parking and free Internet does not apply to the rate code you are trying to use (at the airport location that I let go unnamed). They just haven't updated the rate rules that are shown on the net.
I will name it. It is the Ren LAX. I also know which code or one of them anyway that may be. I will leave the codes out of it, as the one I am thinking about is not on the public list.

Last edited by AvalancheZ71; Aug 27, 2007 at 7:56 am
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Old Aug 27, 2007 | 1:26 pm
  #9  
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Looks like no free parking or free Internet to me - it would say "free". I could be wrong on the parking, but I'm pretty certain on the Internet service.
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Old Aug 27, 2007 | 2:25 pm
  #10  
 
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Originally Posted by CPRich
Looks like no free parking or free Internet to me - it would say "free". I could be wrong on the parking, but I'm pretty certain on the Internet service.
That was my original thought as well, however the rate rules reference 'local calls'. We know that very often free local calls are a perk. Why would the rate rules allude to 'local calls' if they were not included in the promo? Charging for local calls would certainly not warrant being mentioned.

Based on that, it would appear, to me at least, that they are including the HSIA and the self-parking in this particular rate (no certainty that the front desk is going to read this any clearer than the rest of us, frankly).
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