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Requesting interpretation of these Rate rules t&c's etc
These are not that clear to me, can someone tell me what I do and don't get here? main questions are:
Does this say free parking? Free Internet? and finally, if I stay Sat to mid week, do I get 3X points on the Saturday stay portion of my bill? thanks here are the rules Rate Rules Additional Information COMPLIMENTARY BUFFET BREAKFAST IN THE CONSERVATORY OR BREAKFAST IN THE CLUB LOUNGE * COMPLIMENTARY UPGRADE TO CLUB LEVEL ROOM BASED ON AVAILABILITY AND GUARANTEED AVAILABILITY 24 HOUR PRIOR TO ARRIVAL (FOR STANDARD RM) * LOCAL PHONE CALLS * SELF PARKING ($5 VALET PARKING) * HI-SPEED INTERNET SERVICE * SHUTTLE TO/FROM OFFICE (UPON REQUEST) ** TRIPLE MARRIOTT REWARD POINTS, FRIDAY/SATURDAY, UPGRADE TO EXECUTIVE SUITE (UPON AVAILABILITY) |
You know, I'm not really sure either. Normally the rate will say something like "Free hi-speed internet", but I would guess that the "self parking" is free, so the others may also be free.
Is this rate part of some type of promotion or package? If so, there may be some supporting text from the hotel webpage for this rate that may shed some light on your questions. |
Everything listed is *free* except the valet parking upon which they put a price. Looks like if you are staying a fri or sat you get triple points for that night. That's how I would read it. We need a Marriott reservationist for the confirmation.
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BTW the free parking and free Internet does not apply to the rate code you are trying to use (at the airport location that I let go unnamed). They just haven't updated the rate rules that are shown on the net.
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I would not interpret it that high speed internet is free; rather that it is simply offered at this location (as opposed to locations that offer no high speed internet access).
I agree that the self-parking appears to be free. I believe your Saturday night would qualify you for the triple points (looks to me like any Fri or Sat night stay would qualify). But that's just my take on it. edited to add: now that I look at it again, in the context in which it also refers to local calls, then yes, the HSIA should be free. Let's hope you don't have to fight for it. And make sure to ask for your complimentary executive suite upgrade. |
Originally Posted by TrojanHorse
(Post 8298702)
These are not that clear to me, can someone tell me what I do and don't get here? main questions are:
Does this say free parking? Free Internet? and finally, if I stay Sat to mid week, do I get 3X points on the Saturday stay portion of my bill? thanks here are the rules Rate Rules Additional Information COMPLIMENTARY BUFFET BREAKFAST IN THE CONSERVATORY OR BREAKFAST IN THE CLUB LOUNGE * COMPLIMENTARY UPGRADE TO CLUB LEVEL ROOM BASED ON AVAILABILITY AND GUARANTEED AVAILABILITY 24 HOUR PRIOR TO ARRIVAL (FOR STANDARD RM) * LOCAL PHONE CALLS * SELF PARKING ($5 VALET PARKING) * HI-SPEED INTERNET SERVICE * SHUTTLE TO/FROM OFFICE (UPON REQUEST) ** TRIPLE MARRIOTT REWARD POINTS, FRIDAY/SATURDAY, UPGRADE TO EXECUTIVE SUITE (UPON AVAILABILITY) free parking - my assumption because of wording is yes HSI - unclear - I can see it being either way but my assumption again because of the parking wording is yes |
Originally Posted by socrates
(Post 8300114)
triple points yes
free parking - my assumption because of wording is yes HSI - unclear - I can see it being either way but my assumption again because of the parking wording is yes another reason I interpret it free is that they don't charge for transportation to the "office", the way they word the parking, and that HSIA is right in the middle of these two so one would reasonably infer that its "free" |
Originally Posted by holtju2
(Post 8299079)
BTW the free parking and free Internet does not apply to the rate code you are trying to use (at the airport location that I let go unnamed). They just haven't updated the rate rules that are shown on the net.
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Looks like no free parking or free Internet to me - it would say "free". I could be wrong on the parking, but I'm pretty certain on the Internet service.
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Originally Posted by CPRich
(Post 8302837)
Looks like no free parking or free Internet to me - it would say "free". I could be wrong on the parking, but I'm pretty certain on the Internet service.
Based on that, it would appear, to me at least, that they are including the HSIA and the self-parking in this particular rate (no certainty that the front desk is going to read this any clearer than the rest of us, frankly). |
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