Best Rate Guaranteed???
Aug 10, 2007 | 11:11 pm
#1
Original Poster
Join Date: Aug 2004
Location: Raleigh, NC (RDU)
Programs: AA 1MM, Marriott LT Titanium, Hilton Diamond
Posts: 578
Best Rate Guaranteed???
I was just now making a reservation for the Marriott Suites Dulles for an upcoming trip on marriott.com and the only rate that came up for my search was for a suite in the $309/nt range. I just happened to click on the "Didn't find what you were looking for, show all rates" link underneath that rate box and low and behold a long term stay rate of $199 appeared (just requiring 7 nights out of the 11 I had in my search query for eligibility) for the same stay.
What part of Best Rate Guarantee am I missing in this?
Are any other hotels on marriott.com acting this way as well as this would seem a bit disingenuous to make the consumer click through easily missed links to actually get the best rate.
--DD73
What part of Best Rate Guarantee am I missing in this?
Are any other hotels on marriott.com acting this way as well as this would seem a bit disingenuous to make the consumer click through easily missed links to actually get the best rate.
--DD73
Last edited by Dudleydog73; Aug 10, 2007 at 11:23 pm
Aug 11, 2007 | 4:42 pm
#3
Original Poster
Join Date: Aug 2004
Location: Raleigh, NC (RDU)
Programs: AA 1MM, Marriott LT Titanium, Hilton Diamond
Posts: 578
Ok Ok, but it is still a crappy system when I figured out that I was searching with my corporate rate code that resulted in my single search result with the more then $100 difference from the publicly available long term stay rate of $199. If there is a better rate the website should show me my corporate rate + those in my opinion but I suppose it just goes to show that we shouldnt take for granted that the website will always show in favor of the consumer and keep searching all available rates.
--DD73
--DD73