Email Problems with Marriott
Apr 25, 2007 | 9:52 am
#1
Original Poster
Join Date: Mar 2005
Location: St. Petersburg, FL
Programs: Bonvoy Lifetime Titanium Elite
Posts: 455
Email Problems with Marriott
Over the years I have had difficulties getting all emails from Marriott. Interestingly enough I receive ALL confirmations and folios, but rarely receive any of the other corespondance.
eBreaks - actually received one this week, haven't in months.
Announcements - Never (including the EEO accouncement)
etc...
I have switched email addresses to no avail, and it currently goes to my corporate email (which I am the admin). It isn't a spam issue.
Anyone else have this problem? I only seem to get the blow off when I try support on this issue...
eBreaks - actually received one this week, haven't in months.
Announcements - Never (including the EEO accouncement)
etc...
I have switched email addresses to no avail, and it currently goes to my corporate email (which I am the admin). It isn't a spam issue.
Anyone else have this problem? I only seem to get the blow off when I try support on this issue...
Apr 25, 2007 | 10:53 am
#2
Join Date: Aug 2004
Location: DCA, EGE, IAD
Programs: MR LTT, BA Gold, AA LTP, UA Silver
Posts: 6,093
Jonathan, Jonathan, Jonathan... you haven't figured it out by now? Marriott doesn't want you to book any of those deals it talks about. They want you to book those full price rooms. Why should they do anything nice for the customer during these times of high profits and possibly slow down the flow of huge profits into their overflowing pockets. They are on course for 3/4 of a billion dollars profit for this year, please dont bring up the archaic concept of helping the customer.
FWIW, I too have signed up for those emails ebreaks, etc. and have NEVER received 1 of them. We are after all dealing with the Marriott IT department which can't even get their web pages rendered properly on IE7.
FWIW, I too have signed up for those emails ebreaks, etc. and have NEVER received 1 of them. We are after all dealing with the Marriott IT department which can't even get their web pages rendered properly on IE7.
Apr 25, 2007 | 12:00 pm
#3
Join Date: Sep 2006
Programs: Marriott Silver, Starwood Preferred Guest, Kimpton InTouch
Posts: 105
I get the eBreaks offers regularly. I haven't had any problems receiving them. *shrug*
Apr 25, 2007 | 1:07 pm
#4
Original Poster
Join Date: Mar 2005
Location: St. Petersburg, FL
Programs: Bonvoy Lifetime Titanium Elite
Posts: 455
Jonathan, Jonathan, Jonathan... you haven't figured it out by now? Marriott doesn't want you to book any of those deals it talks about. They want you to book those full price rooms. Why should they do anything nice for the customer during these times of high profits and possibly slow down the flow of huge profits into their overflowing pockets. They are on course for 3/4 of a billion dollars profit for this year, please dont bring up the archaic concept of helping the customer.
FWIW, I too have signed up for those emails ebreaks, etc. and have NEVER received 1 of them. We are after all dealing with the Marriott IT department which can't even get their web pages rendered properly on IE7.
FWIW, I too have signed up for those emails ebreaks, etc. and have NEVER received 1 of them. We are after all dealing with the Marriott IT department which can't even get their web pages rendered properly on IE7.
Many of my coworkers receive them without problems (or I hear about the email on FT).
I am beginning to understand why they took out the old "Spirit to Serve" book from the room, because it is obviously no longer applicable to today. Instead we'll give you some cute little antadotes to make you feel better about all the crap they are pulling.
Apr 25, 2007 | 3:49 pm
#5
Join Date: Nov 2005
Location: RTW
Programs: MR Ag, LH FTL
Posts: 947
Last time I received eBreaks was on November 27. After several empty weeks I double and triple checked my settings at Marriott.com, changed several addresses to no avail. Gave up.
Apr 25, 2007 | 6:40 pm
#6
Join Date: Feb 2005
Programs: Marriott Lifetime Titanium (former PP), Hilton Silver, UA Silver, AS Member, Hertz 5*
Posts: 3,906
I get all the Marriott emails in my gmail account.
Apr 25, 2007 | 7:34 pm
#7
Join Date: Jan 2007
Location: Toronto
Programs: Marriott, Hilton HHonors
Posts: 108
I get at least one e-mail a week, sometimes two from Marriott.