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How long does it take to credit points?

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How long does it take to credit points?

 
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Old Apr 20, 2007 | 8:17 am
  #1  
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Join Date: Oct 2002
Location: Germany
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How long does it take to credit points?

I was just wondering how long it takes until Reward Points are credited to my account?

I have been there last week and still no points posted - maybe I am just too impatient. I am also asking because I will pass the 50th night in summer one week before going on holiday and would like to benefit from the gold perks during my holdiays...
Tirreg is offline  
Old Apr 20, 2007 | 8:51 am
  #2  
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It depends on when you checked out. Usually, it takes me about 5 days to get my points for stays in the United States. I have not yet gone abroad so I cannot tell how long it will take for stays outside the United States.

If your holiday (or vacation as used in American English) is less than a week from your previous business trip, you could call up Marriott Rewards and ask them to note for your vacation stay that you will be a gold member. Sadly, if your vacation takes you to a "resort" property, you are not guaranteed a free continental breakfast, due to the resort exclusion of that benefit. However, you will have a better chance of a room upgrade if you check in with a gold status, and some resorts will give you a free continental breakfast (with an opportunity to pay extra for a full breakfast). It never hurts to ask about breakfast at a resort.
VA1379 is offline  
Old Apr 20, 2007 | 4:18 pm
  #3  
 
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Marriott asks you to allow ten days for points to post. After that, you should feel free to contact them if your points don't post. Mine usually take about 3-5 days...sometimes a little longer, (sometimes even sooner), but waiting longer than a week is fairly rare.

This has been my experience in both North America and in Europe.
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Old Apr 21, 2007 | 9:12 pm
  #4  
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For me, it usually take 3 business days after the checkout date for the points to post.

However, it took 2 weeks from a recent checkout date (April 7th) for the hotel stay to post physically on my MR account. I don't know if others have experienced this problem. I contact MR earlier this week and they indicated that they have been having problems with stays being shown on the MR accounts. The points, however, were reflective within 3 days because the points total changed, but the hotel stay did not show up on the MR account screen.
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Old Apr 22, 2007 | 4:39 am
  #5  
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Normally I check out on a Friday and points post Sunday or Monday...I have never had to wait a week anywhere in the US or Europe.
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Old Apr 23, 2007 | 2:13 pm
  #6  
 
Join Date: Feb 2007
Posts: 127
Posting time

Checked out on 4/14 - still waiting for points to post.

Actually have points from the Visa card already posted, but not from the Marriott stay itself. Will probably submit a missing stay form tomorrow if nothing shows up.
deflyer is offline  
Old Apr 23, 2007 | 2:24 pm
  #7  
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On a recent trip all of my points posted about 3-5 days after check-out.

One of my recent stays was in Canada. How do they figure out how many points I get?? I've tried to figure it different ways and can't figure out how they came up with the number that they did.
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Old Apr 23, 2007 | 6:42 pm
  #8  
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I think Canada is based on US dollars...not 100% sure though
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Old Apr 23, 2007 | 8:01 pm
  #9  
 
Join Date: Apr 2007
Programs: SPG Gold, Marriott Gold, Hyatt Platinum
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Mine usually post in 3-4 days, but lately I have been getting the points added to my balance in a few days, but the matching night count and specific listing do not show up for about 3 more days.
Matt-KC is offline  
Old Apr 23, 2007 | 9:33 pm
  #10  
 
Join Date: Jan 2007
Location: Houston, TX
Posts: 82
I never had a problem until The week of the tenth this month...had two one day stays that never posted. I just sent a fax to the folks who add stays today so we will see how that goes. Need one more night for my spring promotion pay out
apatrol is offline  
Old Apr 24, 2007 | 1:07 am
  #11  
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Originally Posted by VA1379
If your holiday (or vacation as used in American English) is less than a week from your previous business trip, you could call up Marriott Rewards and ask them to note for your vacation stay that you will be a gold member. Sadly, if your vacation takes you to a "resort" property, you are not guaranteed a free continental breakfast, due to the resort exclusion of that benefit. However, you will have a better chance of a room upgrade if you check in with a gold status, and some resorts will give you a free continental breakfast (with an opportunity to pay extra for a full breakfast). It never hurts to ask about breakfast at a resort.
Thanx for this information. I was Hilton Gold for many years and was very successfull with getting upgrades to the Exec floor and/or free breakfast. But in summer I will ask Marriott Rewards to put a note in my reservation as you suggested. "Unfortunately" we will be staying at a resort (Hutchinson Island, FL) but a nice room would also do it But I am not expecting too much as there is a higher rate of golds and plats in the U.S. than in Europe or Asia (I felt that upg as aHilton Gold even to suites happened more often outside the U.S.).
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Old Apr 24, 2007 | 4:51 am
  #12  
 
Join Date: Jan 2007
Location: PHL
Programs: US Gold, Marriott Platinum
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Mine usually show up ~3 days after the stay, but I still have a stay from 4/15-4/17 that hasn't shown up yet. However, my 4/17-4/20 stay at another hotel is already on my account. So, I'm thinking that it depends upon the hotel, and perhaps the number of guests they're processing (the one that hasn't shown up for me yet was the Detroit Ren Cen, while the CYs I stay at always post quickly).

To the OP... do you get your bill receipt emailed to you after your stay? I've found that the points usually show up when that comes in to my email account. Looks like that's true in the recent stays as well - the email receipt for my 4/15-4/17 stay hasn't shown up yet, but I got the one for the more recent visit.

If it's been >10 business days, I'd go ahead and email or call MR.
hsh101 is offline  


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