Community
Wiki Posts
Search

Silver Elite Benefits

 
Thread Tools
 
Search this Thread
 
Old Mar 27, 2007 | 8:22 pm
  #1  
Original Poster
 
Join Date: Nov 2006
Posts: 41
Silver Elite Benefits

So, I know not to expect much as a Silver . . . but do Silvers ever get upgraded? What about getting lounge access?

I understand these are not stated and/or guaranteed benefits of Silver. Just wondering your past experience.
attydave is offline  
Old Mar 27, 2007 | 8:54 pm
  #2  
 
Join Date: Dec 2005
Location: LGA
Programs: AA - GLD; MR - GLD;
Posts: 173
Besides the 20% bonus, I have seen no advantages of Silver. I actually get "upgrades" since I get to know the staff because I stay at the same hotel every week
shocka is offline  
Old Mar 27, 2007 | 9:28 pm
  #3  
10 Countries Visited20 Countries Visited30 Countries Visited20 Years on Site
 
Join Date: Feb 2005
Programs: Marriott Lifetime Titanium (former PP), Hilton Silver, UA Silver, AS Member, Hertz 5*
Posts: 3,906
When I was silver three years ago, I got one upgrade at the San Francisco Marriott to a high floor with a city view. They were charging $20 extra for that room.
VA1379 is offline  
Old Mar 27, 2007 | 11:01 pm
  #4  
 
Join Date: May 2002
Location: West Coast
Programs: AA, WN, Hyatt, Club Carlson, HHonors, MRewards, CET, M Life
Posts: 1,959
Recently I got an upgrade to a suite, on a Priceline stay.
PokerHammy is offline  
Old Mar 28, 2007 | 12:22 am
  #5  
 
Join Date: Dec 2006
Location: PHX
Programs: Alaska Mileage Plan, Bonvoy, World of Hyatt
Posts: 145
My family got upgraded to a club floor at the Phoenix airport Marriott in December -- the lounge was closed, but they gave us free breakfast buffet vouchers. But the hotel was only half full.

Once got a gift bag of some snacks (granola bar, bag of chips, a pack of gum) at a Fairfield Inn.

Got a coupon for a free cookie -- hey, it was a big cookie -- at the candy shop in the Springhill Suites in Lawrence, Kan.

Were any of these because I was a Silver? I have no idea. I total about 15 work-related stays a year, so I'm not Marriott's biggest customer, but I do enjoy being acknowledged.
issyg67 is offline  
Old Mar 28, 2007 | 11:29 am
  #6  
 
Join Date: Aug 2005
Location: ORD, MKE, MDW
Programs: Marriott Lifetime Platinum, AAdvantage Gold, Air Canada Elite, Avis Pref Select, Hertz Gold,
Posts: 1,844
"Back in the day" when I was an "Honored Guest" red (roughly the equivilent of silver), I got upgraded from time to time.
cyberdad is offline  
Old Mar 28, 2007 | 12:02 pm
  #7  
15 Years on Site
 
Join Date: Nov 2006
Location: BOS
Programs: UA 1K (2MM); AA LT Gold (1.9 MM); SQ; WN; DL; "Bonvoy Ambassador""
Posts: 399
Staying at Courtyard in Concord, NH, I had a typed note in the room addressed to "Dear Silver Member." Aside from that, no acknowledgement or perks in full-service Marriotts in CA and BKK. Oh, and I should add that having access to a Marriott Silver Elite line allowed me to snag the last hotel room at the Marriott in Saddle Brook, NJ on March 15 when EWR was shut down due to the ice/sleet storm.
BeanTownBoy is offline  
Old Mar 28, 2007 | 1:25 pm
  #8  
20 Years on Site
 
Join Date: Jun 2005
Location: DEN
Programs: HHonors Diamond, IHG Platinum, Accor Gold, Marriott Gold, UA Premier 1K, AA Gold (MM)
Posts: 391
Often, but not Always

I'm batting about 50% for upgrades as a Silver.

Usually, if the hotel's not full, I get the upgrade. At the very least, I almost always get a room that's superior to others in the same class, be it a better view, etc.

As always, YMMV.
mallthus is offline  
Old Mar 28, 2007 | 7:06 pm
  #9  
20 Years on Site
 
Join Date: Feb 2001
Location: Tampa, Florida USA
Programs: Marriott, SW, United
Posts: 194
Amateur

There must be several different methods people use to obtain an occasional upgrade or access to the Club floor.
I'm a Silver member only because I have the correct credit card.
Outside of asking the Front Desk person very nicely, and then politely beg a manager, what can you do?
Any ideas would be appreciated
Bud Florida is offline  
Old Mar 29, 2007 | 8:03 pm
  #10  
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Jan 2004
Location: NJ, USA
Posts: 2,850
Mariott silver and Starwood gold, Marriott has upgraded me often especially at smaller mariotts and to concierge floor or access
Starwood never that i can remember, when asking for upgrade they always respond that is for platinum members and never upgrade to concierge floor or access
jerseygirl is offline  
Old Mar 29, 2007 | 8:30 pm
  #11  
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,947
They left a pair of disposable hotel slippers in my room as a thank you for being silver on a recent stay at Marriott Waterside in Tampa.
GoingAway is offline  
Old Apr 16, 2007 | 7:20 am
  #12  
formerly Fly-Swiss
 
Join Date: Dec 2005
Location: SIN
Programs: SQ
Posts: 878
I've read on their website that there is a discount on weekend stays at Courtyard. Anyone knows how it works? I have tried to book online but don't get any discount.
Volasia is offline  
Old Apr 16, 2007 | 6:57 pm
  #13  
10 Countries Visited20 Countries Visited30 Countries Visited20 Years on Site
 
Join Date: Feb 2005
Programs: Marriott Lifetime Titanium (former PP), Hilton Silver, UA Silver, AS Member, Hertz 5*
Posts: 3,906
The CY weekend discount for elites only applies for Friday and Saturday nights. You could call reservations to ask about it. I never tried to use it because I often have weekend stays of either Thursday and Friday night or Saturday and Sunday night.
VA1379 is offline  
Old Apr 16, 2007 | 9:27 pm
  #14  
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
40 Countries Visited
60 Nights
3M
20 Years on Site
 
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,775
Originally Posted by Bud Florida
There must be several different methods people use to obtain an occasional upgrade or access to the Club floor.
...
Any ideas would be appreciated
First, always be nice and don't "expect" anything more than what you are guaranteed. Next, some ideas to help:

1. Call the reservations line up and find out the hotel GMs email address. Send him/her an email letting them know of your upcoming stay and how you are looking forward to it. If you are traveling with your wife or family, or if there is a special event, put it in the email. The GM will most likelly just pass on your email to someone else in the hotel staff, but since it will have come from the GM, that can often loosen some of those iceburgs up a bit.

2. When talking with the front desk staff, always have a smile on your face and try to find a way to get them to laugh at something. If you can get them to smile back somehow, they are probably now actually paying attention to you as a person, not just an inconvience to whatever they were doing previously.

3. I don't know if this helps or not, but when making an online reservation, there is a comment field. I have seen others here mention that they put a request for a room upgrade into that text box. It can't hurt to put it in there and may help.

4. I personally prefer to checkin when the front desk is not very crowded. It is a little easier to engage and talk with the front desk persons. So if you have any control over check-in time, you may want to try to stay away from morning checkout times and early afternoon heavy check-in times.

5. It probably wouldn't hurt to call the hotel earlier in the day to "verify" your reservation and remind them of the upgrade (or any other) requests you have made.

6. If traveling with family (especially young kids ) bring them along with you to check in. My upgrade rates when I have my daughter with me is much much higher than when I'm by myself.

HTH.
hhoope01 is offline  
Old Apr 16, 2007 | 10:43 pm
  #15  
All eyes on you!
20 Years on Site
 
Join Date: Oct 2001
Programs: LTP, PP
Posts: 9,108
Great advice above.

I was "Silver" for many, many years, often spreading 40 nights each year at the big 3 (Starwood, Hilton, Marriott). The silver status never got me a thing except the fancy "elite" room key and a free cookie at check (really available to anyone). And I never expected nor demanded anything except a quiet room. Stupid me for going for value (like Homewood Suites and Residence Inn's) instead of status.

In 2006, I made an effort to consolidate to Marriott only. As soon as I hit Gold, and later Platium, life was much, much different and continues to be. I seem to rarely get suite "upgrades" but traveling alone and working 12+ hours per day, its going to waste anyway. C lounge access and the top floor is all I "expect" (as promised) and that is usually a given.

But Silver? I don't think it means squat. Maybe the other experiences were coincidently as in "this is only was is left, so you get it?"
joshua362 is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.