Policy re points for incidentials
Jul 11, 2004 | 12:34 am
#1
Original Poster
Join Date: May 2001
Location: "Sinner on the mainland; he's a sinner on the sea"
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Policy re points for incidentials
I'm usually a Hilton guy, but I stayed at a Marriot property for a long stay where the company paid for the room directly. They took my credit card for additional charges, which they dutifuly charged my AMEX for. Should I get points for these charges, as they have not posted on marriot rewards?
Jul 11, 2004 | 4:43 am
#2
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Join Date: Feb 2000
Location: Winter Garden, FL
Programs: Delta DM-3MM United Gold-MM Marriott Lifetime Titanium Hertz President's Circle
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I am pretty sure that the answer is yes, you should get points for incidentals that you paid for yourself. But Marriott's system codes third-party-paid stays as non-points-earning, so that's your problem. I would suggest calling Marriott Rewards and explaining the whole situation to them. They should be able to give you points for the incidentals, but you will not get credit for the stay itself or for the charges paid by others. Of course, unless you paid for a lot of incidentals, it may not be worth the time and effort to straighten this out.
Bruce
Bruce
Jul 11, 2004 | 6:39 am
#3
Join Date: May 2003
Location: Texas
Programs: Hyatt Glob (Barely); Marriott Plat Life; AA Up and Down Now Plat; Hilton, UA, BA, HA Peasant
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See The Marriott Website
There is a cover sheet you print out to claim missing points and fax to Salt Lake City with a copy of the folio. Salt Lake is good to post missing points within about two weeks, but never gives stay credit for a third-party channel. (Sometimes the hotel will, although nowhere near always or every hotel). At Marriott its more important than some other chains to triple-check you card number is properly tied, and have enough incidentals they won't just comp them out.
Jul 11, 2004 | 6:39 pm
#4
Join Date: Dec 2002
Location: Kent WA, USA
Posts: 349
Did you stayed at a full service Marriotts or Renaissance. They don't give points for incidentals at the second tier hotels.
Jul 11, 2004 | 8:55 pm
#5
Original Member
Join Date: May 1998
Location: Niceville, FL, USA
Posts: 2,792
Very good point. Properties such as Courtyard, Residence Inn, Fairfield, etc., do not give points for incidentals.
Not to overload you with information, and if so I do apologize, but you can see some of the points-earning breakdown (if I did this correctly) at:
http://marriott.com/rewards/earn/earnpts.mi
Not to overload you with information, and if so I do apologize, but you can see some of the points-earning breakdown (if I did this correctly) at:
http://marriott.com/rewards/earn/earnpts.mi
Last edited by hnechets; Jul 11, 2004 at 9:00 pm
Jul 11, 2004 | 9:03 pm
#6
Join Date: Feb 2004
Programs: AA 'kettle', Marriott Gold, ICH Gld, Hertz 5*
Posts: 5,255
This link might be helpful in determining the points-earning capability at the different Marriott properties.
If the OP's stay was at a select service property, AFAIK there are no points for incidentals, other than the 3 pts/$ for using the MR VISA to pay for them. Perhaps he has a better deal with AMEX on such charges.
Pat
If the OP's stay was at a select service property, AFAIK there are no points for incidentals, other than the 3 pts/$ for using the MR VISA to pay for them. Perhaps he has a better deal with AMEX on such charges.
Pat
Jul 12, 2004 | 3:20 am
#7
Join Date: Jun 2004
Location: JAX
Programs: AA Plat/UA Silver/MR Lifetime PP/Avis Pref Sel
Posts: 64
I have gotten points for incidental on a rewards stay, even at a Courtyard. I'm not sure if that was at the hotel's discretion though.