Using rate codes online - wrong length?
Apr 21, 2004 | 1:16 pm
#1
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Location: Chicago, IL, US
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Using rate codes online - wrong length?
My current client has a negotiated rate at a nearby Courtyard. If I call in to reservations, they can find the rate just fine and book it for me. However, I'd rather do it online. I asked the person on reservations for the code, but what he gave me was 4 letters. The online only accepts 3 in the corporate/promotion field. What am I doing wrong?
Apr 21, 2004 | 2:20 pm
#2
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I think this question has been answered before, but I searched the archives & couldn't find it. If you look at the codes thread for Marriott, you'll notice that all the codes are 3 letters. If it's 4 letters, I think that means that it's the rate program which they use on their internal systems. You may be able to get the three letter internet code from the sales manager at the hotel.
Apr 21, 2004 | 3:04 pm
#3
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I've run into the same issue before. It is an internal reservation code. Will never work on the internet. What I do is make a list of the dates that you are planning to stay and then just call the Reservations line. Tell them you are going to make a series of reservations and then bang thru them. If you get a someone that knows what they are doing, it'll only take 15 to 20 mins to make 10 to 15 reservations. I normally book months in advance if I know that I'm going to be someplace for a while. The reason for this is the possiblity that the rate code could get sold out (it's happened to me before).
Apr 21, 2004 | 5:26 pm
#4
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Originally Posted by bhatnasx
I think this question has been answered before, but I searched the archives & couldn't find it. If you look at the codes thread for Marriott, you'll notice that all the codes are 3 letters. If it's 4 letters, I think that means that it's the rate program which they use on their internal systems. You may be able to get the three letter internet code from the sales manager at the hotel.
Note: not all negotiated rates are setup to book via the internet/travel agency systems
Apr 21, 2004 | 7:25 pm
#5
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Try a few other codes and see if you can find one that is the same rate and then book it online using that code. It's pretty easy to guess at company codes (IBM is IBM, AT&T is ATT, Tyco International is TYC, etc.)
Apr 22, 2004 | 9:50 am
#6
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Originally Posted by MCOisHOME2ME
Try a few other codes and see if you can find one that is the same rate and then book it online using that code. It's pretty easy to guess at company codes (IBM is IBM, AT&T is ATT, Tyco International is TYC, etc.)